We have launched a self service After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. This will not only help to streamline and consolidate your communication with us - it will also provide a convenient ‘one stop shop’ to cover all Support, RMA and Professional Services requests.
Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests.
Try it out now
Note for end customers seeking support:
If support is required for a MOBOTIX product, we recommend that end customers contact their MOBOTIX partner or dealer directly. If the original partner or dealer is no longer known or cannot be contacted for other reasons, our sales team is happy to help. We will be happy to help you find a new certified partner who can support you with your request.