Challenge — Limited Space, Lots of Customers
Every day approximately 500 pupils attend the nearby Kantonsschule Trogen school. Many students and parents come into the grocery store in the morning to purchase baked goods, sandwiches and drinks before heading to class or work. Being so close to a school generates a lot of custom for the business. However, its popularity has also made it an attractive target for theft. A high concentration of customers in store meant shoplifters were often able to escape unnoticed. Preventing loss of goods and tracing them when they were stolen was a top priority for managers.
Protecting the SPAR mini against burglary was also important, especially as break-ins had already occurred at two neighboring businesses. During COVID-19 restricting and monitoring the number of customers allowed in the store at any one time was handled manually using a basic analog video system.