Contact Us

Contact Us  

Contact Us

Contact us:

  • 1 Your Request
  • 2 Personal Data

Please tell us who you are

Your Partner Level

How can we help you?

How can we help you?

How can we help you?

MOBOTIX support is primarily available to the trained MOBOTIX partners.

The respective dealers or installers are responsible for the warranty of their customers.

Therefore, the initial contact must always be made through the responsible dealer or distributor.

The factory IP No. of your camera helps us to process your enquiry quicker. Stating the IP No. is not mandatory, though.

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

Hint: With "IP No." we refer to the factory IP Adress / serial number. You can enter multiple IP Nos. if necessary.

IP No. needs to have the format 10.[number].[number].[number]
e.g. 10.123.45.67

Summary of your Request

Details of your Request


Locations around the globe

Headquarters in Germany
USA
MOBOTIX Location
MOBOTIX Corp.

85 Broad St • Unit 16-045
New York City, NY 10004
United States

+1 (212) 385 6126
us-info@mobotix.com

MOBOTIX Location

85 Broad St • Unit 16-045 - 10004 New York City US

Quotations based on Price List Discount and Requests from Regional Offices : US-Sales@mobotix.com

Design, Technology Decision, Solution to be used: US-Presales@mobotix.com

Purchase Order Placement and Updates: US-Order@mobotix.com

Special Bid / Project Registrations and Pricing: US-Sales@mobotix.com

Tech Support : support@mobotix.com

Training and Certification both internal and external : US-Campus@mobotix.com

Australia
MOBOTIX Location
Australian Office

Tower 2, Levels 20 & 21, Darling Park
Sydney
Pyrmont NSW 2000
Australia

+61-2-8507-2000
+61-2-8507-2001
ml-sales-apac@mobotix.net

MOBOTIX Location

Tower 2, Levels 20 & 21, Darling Park, Sydney - 2000 Pyrmont AU
France
MOBOTIX Location
Bureau en France

IXcampus – Parc du Château Saint-Léger
34, rue de la Croix de Fer
78100 Saint Germain en Laye
France

+33 1 70 46 13 20
info-intl@mobotix.com

MOBOTIX Location

IXcampus – Parc du Château Saint-Léger, 34, rue de la Croix de Fer - 78100 Saint Germain en Laye FR
Japan
MOBOTIX Location
MOBOTIX Japan

RK Cube 4F 6-85 Otamachi Naka-ku
Yokohama-shi, Kanagawa
231-0011
Japan

+81 45 227-6174
+81 45 227-6286

MOBOTIX Location

RK Cube 4F 6-85 Otamachi Naka-ku - 231-0011 Yokohama-shi JP
Middle East and Africa+
MOBOTIX Location
Middle East and Africa+

MOBOTIX Office 3205 • Jumeriah Business Centre 2 ( JBC2)
Jumeirah Lake Towers ( JLT ) DMCC
Dubai
United Arab Emirates

+971 4368 4945
info-intl@mobotix.com

MOBOTIX Location

MOBOTIX Office 3205 • Jumeriah Business Centre 2 ( JBC2) , Jumeirah Lake Towers ( JLT ) DMCC - AE
Spain
MOBOTIX Location
Oficina en España

Calle Miguel Yuste 6, 1A
28037 Madrid
Spain

+34 911 30 94 60
info-intl@mobotix.com

MOBOTIX Location

Calle Miguel Yuste 6, 1A - 28037 Madrid ES

Need to contact MOBOTIX Support services?

Try out our new After Sales Support section, exclusive for MOBOTIX Partners, within our MOBOTIX Partner Portal. 

Simply by logging in to your Partner Portal account you can have immediate access to create and view the status of your Professional Services, Technical Support and Repair & Maintenance (RMA) requests – quickly and easily, whenever or wherever you are.

 

To the Partner Portal

Direct Contacts:

Sales
Order Taking
Campus
International Technical Support