Release Notes for MOBOTIX HUB Software Cumulative Patch

Information about the document

Content

Cumulative patches contain important adjustments/improvements that were only recognised and implemented after the publication of the current MOBOTIX HUB software release. Cumulative patches are available as needed after an official release. Before updating, you should discuss with your MOBOTIX HUB partner whether an update is necessary for your existing installation.

Overview of software releases

top

Version 2024 R2 March-2025 cumulative patch for MOBOTIX HUB

Published on: 2025-03-21

New and improved functions

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

MOBOTIX HUB 2024 R1

Event Server 2024 R1

• Fixed an issue regarding NewAlarmIndication not being indicated when triggered by an alarm raised from an access control category
• Fixed an issue with loading alarms
• Fixed an error when sending a StopRecording event request
• Lowering the log level to debug for "HandleState" CUDA messages
• Fixed generic events and improved their performance
• Fixed an issue with excessive error logging
• Improved dynamic events handling

Management Client 2024 R1

• Fixed a crash that occurred when selecting the camera presets tab
• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Fixed an issue when decoding H265 encoded streams
• Improved dynamic events handling
• Fixed Transact tab dissapearing

Management Server 2024 R1

• Fixed an issue where the connectivity with a Recording Server Failover would be reported as broken
• Fixed an issue with the help URL when configuring a Management Server Failover
• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Fixed an issue with loading temporary license data that would otherwise prevent the server from starting
• Improved dynamic events handling
• Fixed existing Transact sources and definitions

Mobile Server 2024 R1

• Fixed an issue with localised datetime formats for js and css file requests
• Fixed alarms not populating in client applications
• Fixed an issue with displaying Pro map in client applications
• Fixed an issue with push notifications
• Fixed an issue that prevented logged off users from receiving push notifications
• Improved handling of offline sites causing failed login in parent site
• Fixed an issue that would cause the push notifications tab to disappear
• Fixed an issue when logging in through an external identity provider

Recording Server 2024 R1

• Fixed an issue with logging into a system that does not use OAuth
• Improved alignment for numbered preset names
• Fixed an issue when decoding H265 encoded streams
• Fixed an issue with device performance counter naming

Desk Client 2024 R1

• Fixed client logging through script
• Fixed an issue where the offline player would crash if plugin data was included in the export, but the plugin itself was not exported
• Fixed a crash when opening the login information dialog
• Fixed a crash when repetitively calling for a configuration reload
• Fixed a problem with field of view settings not being respected when viewing exported footage
• Fixed Transact tab dissapearing
• Fixed an issue with MIP ViewItem with an EmbeddedCamera

MOBOTIX HUB 2023 R3

Event Server 2023 R3

• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed stuttering audio
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed event based activation alarms
• Fixed push notifications
• Fixed frequent recorder status checks causing high Event Server load
• Fixed analytics events deserialization from XML
• Fixed error when unknown device types get disconnected
• Modified the configuration check interval to 90 seconds
• Improved token refresh
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed a service crash when customer dashboard and encryption are enabled
• Fixed an issue with NewAlarmIndication not being raised by the service when it was triggered by an access control
• Fixed error when getting registered services
• Improved validation when adding allowed external IP addresses for Generic Events
• Fixed issues with attempts to transmit not allowed messages
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed error when stop recording session request is sent
• Fixed generic events with particularly large strings
• Fixed an issue with excessive error logging
• Fixed a security vulnerability
• Fixed issue with users not able to see alarms
• Fixed an application crash while browsing the system monitor

Management Client 2023 R3

• Improvements to database connection handling
• Fixed an issue with failing Configuration Report when Genea Access Control is part of the system
• Fixed an application crash when performing a replace hardware action on a MIP driver device
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications
• Adjustments to server failover help links
• Adjustments to healthcare plugin information
• Adjustments to offline help files' usage
• Improved token refresh
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Added WebAPI compression
• Fixed a service crash when customer dashboard and encryption are enabled
• Fixed an issue where VideoWallIndication messages won't have their ParentId set
• Improved validation when adding allowed external IP addresses for Generic Events
• Fixed a crash that occurred when selecting the camera presets tab.
• Fixed a crash while updating diagnostics info
• Fixed issues with attempts to transmit not allowed messages
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed generic events with particularly large strings
• Fixed an issue with excessive error logging
• Fixed an application crash while browsing the system monitor

Management Server 2023 R3

• Fixed issue with AD identities being deleted when Management Server loses connection to AD
• Fixed a bug where incorrect user permissions were obtained.
• Fixed an issue where MSFO configuration would fail on FIPS enabled machines
• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed an issue that could prolong login times for client applications
• Adjustments to server failover help links
• Adjustments to offline help files' usage
- 641542 - 19/03/2024 - Fixed an issue where deleted events were causing ConfigAPI rule engine to fail - 641550 - 20/03/2024 - Added WebAPI compression - 641681 - 01/04/2024 - Fixed issue with adding large AD groups - 641933 - 18/04/2024 - Fixed issue with AD identities being deleted when Management Server loses connection to AD - 642627 - 26/04/2024 - Fixed a problem that caused excessive logging when a MIPItem is not present in the system - 642714 - 07/05/2024 - Added parameter HardwareSetupInformationTimeout in config file - 642602 - 23/05/2024 - Fixed an issue where VideoWallIndication messages won't have their ParentId set - 640204 - 06/06/2024 - Fixed issue where failover recording server status shows "Connection broken" - 642884 - 15/08/2024 - Fixed issues with attempts to transmit not allowed messages - 643381 - 21/08/2024 - Fixed an issue that prolonged login times and resulted in high memory usage - 643482 - 22/08/2024 - Fixed an issue with Retention time not being displayed in System Monitor - 643652 - 02/09/2024 - Fixed a bug where incorrect user permissions were obtained. - MCC-160 - 22/10/2024 - Fixed an issue with excessive error logging - 641619 - 04/11/2024 - Fixed a security vulnerability - MCC-257 - 11/12/2024 - Fixed an issue with syncing large AD groups - MCC-282 - 12/12/2024 - Fixed an application crash while browsing the system monitor - MCC-362 - 03/01/2025 - Added parameter MaxBatchCount in ServerConfig file - MCC-252 - 08/01/2025 - Fixed issue that prevents from logging in video client and starting up Event Server

Mobile Server 2023 R3

• Improvements to database connection handling
• - 637443 - 14/12/2023 - Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed an issue with localised datetime formats for js and css file requests
• Fixed stuttering audio
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed missing username for external IDP users
• Improved token refresh
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed a bug where status session is not reset when lost.
• Fixed an issue with exporting footage from interconnected cameras
• Fixed an issue related to a slow initialization.
• Fixed a crash while updating diagnostics info
• Fixed an issue with logging in to the system that does not use OAuth
• Fixed issues with attempts to transmit not allowed messages
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed a bug with alarms not being loaded.
• Fixed an issue with a slow startup time.
• Fixed an issue where the default port would get omitted from the IDP redirect address
• Fixed an issue with excessive error logging
• Fixed a security vulnerability
• Fixed an application crash while browsing the system monitor

Desk Client 2023 R3

• Improvements to database connection handling
• Fixed an issue with the image viewer offset behavior
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed a possible application crash when quickly changing views
• Fixed Access Control door selection crash
• Fixed stuttering audio
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed a crash when switching to a detached window that does not exist.
• Fixed view item selection when changing tabs
• Adjustments to offline help files' usage
• Fixed a rendering overlap problem
• Fixed MIP items on map occasionally appeared smaller
• Fixed an issue when decoding H265 encoded streams
• Improved token refresh
• Fixed an issue that prevented the deselection of view items
• Fixed an issue where SelectedViewChangedIndication event won't contain the Id of the window we're navigating away from
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed issue with access control custom sound alarms causing crashes
• Fixed chrash when opening login information dialog
• Fixed a bug related to automatic playback navigation when not in playback mode
• Fixed a bug regarding no SelectedViewChanged event being raised
• Fixed a crash while updating diagnostics info
• Fixed issues with attempts to transmit not allowed messages
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed an issue where the SC player would crash if plugin data was included in the export, but the plugin itself was not exported
• Fixed a bug with server connections that were closed and not reused.
• Fixed a crash when repetitively calling for a configuration reload
• Fixed an issue with excessive error logging
• Fixed a security vulnerability
• Fixed an application crash while browsing the system monitor

MOBOTIX HUB 2023 R2

Event Server 2023 R2

• Resolved crash on selecting Hardware Properties tab
• Fixed an error when sending an IP address request with no data
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed generic events with particularly large strings
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed event based activation alarms
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed push notifications
• Fixed error when unknown device types get disconnected
• Fixed an issue in generic events with single separator byte
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed alarms not generated for CCure analytics events
• Fixed stuttering audio
• Fixed error when getting registered services

Management Client 2023 R2

• Fixed an issue where the existing password was being deleted when a new character was typed in the password field in Edit Hardware.
• Resolved crash on selecting Hardware Properties tab
• Fixed not correct number of displayed interconnected devices in client license info
• Fixed an issue with failing Configuration Report when Genea Access Control is part of the system
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improvements to licensing update process
• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Improved applying layout to a monitor
• Fixed an application crash when performing a replace hardware action on a MIP driver device
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Added compression to WebAPI communication
• Fixed client logging through script
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed Incident properties tab crashing the Management Client
• Fixed push notifications
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed a bug where status session is not reset when lost.
• Fixed stuttering audio
• Improved handling of device dynamic events
• Hardware replacement would now be possible when an archive is offline

Mobile Server 2023 R2

• Fixed an issue that prevents sending certain push notifications to clients
• Resolved crash on selecting Hardware Properties tab
• Fixed a permissions issue when applying a hotfix and restarting tray controller
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed an issue where the default port would get omitted from the IDP redirect address
• Fixed an issue causing PTZ controls to not appear in client applications
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed push notifications
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed encoding for exported friendly folder names
• Fixed a bug where status session is not reset when lost.
• Fixed stuttering audio

Recording Server 2023 R2

• Fixed an issue when decoding H265 encoded streams
• Resolved crash on selecting Hardware Properties tab
• Fixed an issue that caused false positive results in motion detection when decoding using NVIDIA
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improvements to licensing update process
• Fixed an issue that prevented the proper functioning of System Monitor in Recording Servers Details
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Added compression to WebAPI communication
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed push notifications
• Fixed an issue that could cause multiple failover servers to be activated for a single recorder
• Fixed a service crash due to unhandled exception
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Added more verbose logging for errors during rebuild of database from cache
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed encoding for exported friendly folder names
• Fixed a bug where status session is not reset when lost.
• Fixed stuttering audio
• Fixed a bug where incorrect user permissions were obtained.
• Improved handling of device dynamic events

Desk Client 2023 R2

• Fixed an issue where the ViewItemIndex property of the ImageViewerAddOn class was returning incorrect values when navigating between workspaces
• Fixed an issue that prevented the inclusion of all plugins during an export
• Fixed an issue where name in Export list does not match video when camera is dragged over a view outside of setup
• Fixed Pro Map camera field of view not visible
• Increased timeline zoom down to 1 min
• Fixed alarm audio notification issues
• Fixed Start view- Last View option when used for Video Wall view
• Resolved crash on selecting Hardware Properties tab
• Fixed client connection to Incident Manager service with custom ports
• Fixed an issue where view items would come up empty on recorder configuration reload
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed search filter edit controls behaviour when dialog closes
• Fixed Access Control door selection crash
• Fixed a memory leak when initializing SSL connections
• Fixed PTZ issue with joystick
• Fixed an issue with MIP ViewItem with an EmbeddedCamera
• Fixed an application crash when toggling the default video buffer settings
• Fixed an issue when decoding H265 encoded streams
• Fixed a rendering overlap problem
• Improved applying layout to a monitor
• Fixed an issue with the image viewer offset behavior
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed an issue that prevented the deselection of view items
• Fixed client logging through script
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed Incident properties tab crashing the Management Client
• Fixed push notifications
• Fixed virtual joystick controller
• Fixed login through command line
• Fixed a bug where the timeline was shown during live feed on access request notifications
• Fixed a crash that occurred when attempting to switch to a non-existent detached window using the ALT + Number shortcut.
• Fixed a crash with deinterlaced analog camera streams
• Fixed MIP items on map occasionally appeared smaller
• Fixed an issue where SelectedViewChangedIndication event won't contain the Id of the window we're navigating away from
• Fixed an issue with LPR Plugin used in Federated environment
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed SC crash in System Monitor tab caused by nested groups within camera groups
• Fixed a problem that would result in high resource usage when Axis Optimizer is present
• Fixed stuttering audio
• Fixed an issue with exporting metadata devices

MOBOTIX HUB 2023 R1

Management Server 2023 R1

• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Improved licensing and device manipulation process
• Fixed issue with AD identities being deleted when Management Server loses connection to AD
• Added compression for WebAPI communication
• Fixed configuration backup *.bak file naming.
• Fixed a crash on device removal
• Improved deserialization algorithms
• Added support for QueryItems on the ConfigurationAPI
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed issue with Notification Profile test emails not being sent
• Fixed an issue when looking up user accounts in trusted domains
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed events in Client not working after swapping the MSFO nodes until Client re-login
• Improved licensing and device manipulation process
• Improved applying layout to a monitor
• Added parameter MaxBatchCount in ServerConfig file
• Fixed an issue causing unexpected behavior following the disposal of HTTP requests.
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed extensive logging for PathNotFoundException's generated when MIPItem is not found
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed issue with AD identities being deleted when Management Server loses connection to AD
• Fixed a security vulnerability
• Fixed triggering of events from disabled devices

Mobile Server 2023 R1

• Fixed an issue with client timeout only being respected once
• Fixed an issue that prevented basic users from logging in
• Added support for QueryItems on the ConfigurationAPI
• Fixed permission error after applying hotfix
• Fixed an issue that prevents sending certain push notifications to clients
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue where the default port would get omitted from the IDP redirect address
• Fixed an issue that prevented the serving of client pages
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed an issue causing PTZ controls to not appear in client applications
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Improved token refresh
• Fixed an app crash due to wrong GisMap URL

Desk Client 2023 R1

• Fixed crash when using Views keyboard shortcut operation
• Fixed a memory leak during rendering
• Fixed an issue that could cause a hang at application shutdown
• Fixed categories not showing in incident records and reports.
• Fixed lost sound in Matrix, Hotspot and Carousel
• Fixed alarm audio notification issues
• Added support for QueryItems on the ConfigurationAPI
• Fixed an issue related to decimal separators when opening incident projects
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed playback command not opening playback at the specified date and time
Fixed an issue that prevented the inclusion of all plugins during an export
• Fixed an issue where the ViewItemIndex property of the ImageViewerAddOn class was returning incorrect values when navigating between workspaces
• Changing Timeline Slider TimeSpan to 1 min
• Fixed missing Joystick option
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue where view items would come up empty on recorder configuration reload
• Fixed camera name mismatch in Export list
• Fixed PTZ issue with Axis joystick
• Fixed client crash on moving carousel view to video wall
• Improved time for updating views
• Fixed an issue with the image viewer offset behavior
• Improved applying layout to a monitor
• Fixed a rendering overlap problem
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed an issue where SelectedViewChangedIndication event won't contain the Id of the window we're navigating away from
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Increased the number of cameras/views showed in camera search from 50 to 100
• Improved token refresh
• Fixed a crash when reloading server configuration

MOBOTIX HUB 2022 R3

Mobile Server 2022 R3

• Fixed MoS requiring reboot after patch
• Improved audio and video synchronisation
• Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Fixed an issue that previously hindered the addition of specific cameras to investigations
• Fixed a problem related to the removal of cameras from investigations
• Fixed an issue that caused difficulties in displaying the calendar control while working with investigations.
• Fixed an issue where the tray controller won't be able to interact with the service after patch installation
• Fixed an issue that prevents sending certain push notifications to clients
• Fixed an issue that prolonged login times for large-scale sites
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed several issues when creating investigations and exporting video
• Fixed an issue causing PTZ controls to not appear in client applications
• Fixed Web Client login issue when IDP account is used
• Fixed an issue when logging in through an external identity provider

Recording Server 2022 R3

• Fixed array dimensions exceeding supported range
• Added compression for WebAPI communication
• Improved audio and video synchronisation
• Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Fixed an issue when decoding H265 encoded streams
• Added parameter response timeout in Failover Server config file
• Fixed error getting registered services from external address
• Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Fixed the formatting of TriggerTime variables
• Fixed error when applying changes in Roles
• Fixed unresponsive recorder operations during update driver scan
• Fixed an issue that prolonged login times for large-scale sites
• Fixed a license activation issue
• Fixed an issue that caused false positive results in motion detection when decoding using NVIDIA
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed an issue that prevented the proper functioning of System Monitor in Recording Servers Details
• Fixed an issue that could cause processing delays during driver update of offline devices
• Fixed issue with AD identities being deleted when Management Server loses connection to AD
• Added more verbose logging for errors during rebuild of database from cache
• Improved alignment for numbered preset names

MOBOTIX HUB 2022 R2

Management Server 2022 R2

• Fixed Incident Manager not working
• Fixed Incident Manager logging activity error
• Fixed default name of configuration backup
• Fixed array dimensions exceeding supported range
• Fixed application crash when using Imagus plugin
• Fixed Incident Manager basic users denied permissions
• Fixed an issue when looking up user accounts in trusted domains
• Added compression for WebAPI communication
• FIxed connection check timeout in MIPSDK
• Improved deserialization algorithms
• Fixed error when applying changes in Roles
• Fixed timeout issue on large databases
• Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder
• Fixed a timeout issue upon hardware removal
• Fixed a security vulnerability
• Fixed an issue with updating video wall on certain setups

Desk Client 2022 R3

• Fixed a hang during the login procedure
• Fixed Incident Manager not working
• Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Fixed an issue with the LPR workspace not containing data
• Fixed incident start and end time should not be changed after editing details
• Fixed startup scripting not respecting login choices
• Fixed an issue with the createplayer commandline parameter not including plugins into the export
• Fixed array dimensions exceeding supported range
• Fixed Incident Manager empty list export crash
• Fixed application crash when using Imagus plugin
• Fixed behaviour of playback speed and timespan sliders
• Fixed a crash when playing back footage from a floating window
• Fixed the behaviour of the ignore status feature
• Fixed microphone not automatically selected when camera is sent to video wall
• Fixed disappearing recording toolbar
• FIxed connection check timeout in MIPSDK
• Fixed alarm audio notification issues
• Improvements to audio and video synchronisation
• Fixed redundant communication warning message
• Fixed alarm notification playback of ADPCM encoded .wav files
• Fixed an issue within the audio toolkit that might cause an application crash
• Fixed disabled elements in map view setup mode
• Fixed Incident Manager plugin registration
• Fixed timeout issue on large databases
• Added a configuration parameter which controls whether recorded signatures are being verified during an export
• Fixed an issue with updating video wall on certain setups

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

Installation instructions for the cumulative patch files

Single steps:

    • Only choose the Patch Files which fits to your MOBOTIX HUB Version!

    • Run the patch installer executables on the server(s) to be updated and follow the installation steps on the screen.

Note: Make sure the file is not blocked by Windows before running it: Right-click on the *.exe file → Properties → Unblock → Apply/OK.

Note: For version 2022 R3, you must install all currently available patch components (Recording Server, Management Server and Management Client) - as soon as they are available, as the newly patched components are not compatible with their earlier versions.

(*) Important for the Cumulative MIP SDK Patch

1. Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
2. The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.

Disclaimer

top

Version 2024 R1 November-2024 cumulative patch for MOBOTIX HUB

Published on: 2024-11-22

New and improved functions

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

MOBOTIX HUB 2023 R3

Event Server 2023 R3

• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypte
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed event based activation alarms
• Fixed push notifications
• Fixed frequent recorder status checks causing high Event Server load
• Fixed analytics events deserialization from XML
• Fixed error when unknown device types get disconnected
• Modified the configuration check interval to 90 seconds
• Improved token refresh
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed a service crash when customer dashboard and encryption are enabled
• Fixed an issue with NewAlarmIndication not being raised by the service when it was triggered by an access control
• Fixed error when getting registered services
• Improved validation when adding allowed external IP addresses for Generic Events
• Fixed an issue with loading alarms
• Fixed issues with attempts to transmit not allowed messages
• Fixed an issue that prolonged login times and resulted in high memory usage

Management Client 2023 R3

• Improvements to database connection handling
• Fixed an issue with failing Configuration Report when Genea Access Control is part of the system
• Fixed an application crash when performing a replace hardware action on a MIP driver device
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications
• Adjustments to healthcare plugin information
• Adjustments to server failover help links
• Adjustments to offline help files' usage
• Improved token refresh
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Added WebAPI compression
• Fixed a service crash when customer dashboard and encryption are enabled
• Fixed an issue where VideoWallIndication messages won't have their ParentId set
• Improved validation when adding allowed external IP addresses for Generic Events
• Fixed a crash that occurred when selecting the camera presets tab.
• Fixed a crash while updating diagnostics info
• Fixed issues with attempts to transmit not allowed messages
• Fixed an issue that prolonged login times and resulted in high memory usage

Management Server 2023 R3

• Fixed an issue where MSFO configuration would fail on FIPS enabled machines
• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed an issue that could prolong login times for client applications
• Adjustments to server failover help links
• Adjustments to offline help files' usage
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Added WebAPI compression
• Fixed issue with adding large AD groups
• Fixed issue with AD identities being deleted when Management Server loses connection to AD
• Fixed a problem that caused excessive logging when a MIPItem is not present in the system
• Added parameter HardwareSetupInformationTimeout in config file
• Fixed an issue where VideoWallIndication messages won't have their ParentId set
• Fixed issue where failover recording server status shows "Connection broken"
• Fixed issues with attempts to transmit not allowed messages
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed an issue with Retention time not being displayed in System Monitor

Mobile Server 2023 R3

• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed an issue with localised datetime formats for js and css file requests
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications
• Fixed missing username for external IDP users
• Improved token refresh
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed a bug where status session is not reset when lost.
• Fixed an issue with exporting footage from interconnected cameras
• Fixed an issue related to a slow initialization.
• Fixed a crash while updating diagnostics info
• Fixed an issue with logging in to the system that does not use OAuth
• Fixed issues with attempts to transmit not allowed messages
• Fixed an issue that prolonged login times and resulted in high memory usage

Recording Server 2023 R3

• Improvements to database connection handling
• Improvements to handling MIP driver proxy processes
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed an issue when decoding H265 encoded streams
• Fixed push notifications
• Adjustments to server failover help links
• Adjustments to offline help files' usage
• Improved token refresh
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Added more verbose logging for errors during rebuild of database from cache
• Added WebAPI compression
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Fixed issue with AD identities being deleted when Management Server loses connection to AD
• Fixed a service crash due to unhandled exception
• Fixed a bug where status session is not reset when lost.
• Fixed an issue where VideoWallIndication messages won't have their ParentId set
• Fixed an issue with exporting footage from interconnected cameras
• Fixed an issue with logging in to the system that does not use OAuth
• Fixed issues with attempts to transmit not allowed messages
• Fixed an issue that prolonged login times and resulted in high memory usage

Desk Client 2023 R3

• Improvements to database connection handling
• Fixed an issue with the image viewer offset behavior
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed a possible application crash when quickly changing views
• Fixed Access Control door selection crash
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications
• Fixed a crash when switching to a detached window that does not exist.
• Fixed view item selection when changing tabs
• Adjustments to offline help files' usage

MOBOTIX HUB 2023 R2

Event Server 2023 R2

• Resolved crash on selecting Hardware Properties tab
• Fixed an error when sending an IP address request with no data
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed generic events with particularly large strings
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed event based activation alarms
• Fixed an error when opening Options window when logged in as a user from external provider
•  Fixed push notifications
• Fixed error when unknown device types get disconnected
• Fixed an issue in generic events with single separator byte
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed alarms not generated for CCure analytics events
• Fixed stuttering audio

Log Server 2023 R2

• Fixed an issue that prevented very long messages from being saved in the database.

Management Client 2023 R2

• Fixed an issue where the existing password was being deleted when a new character was typed in the password field in Edit Hardware.
• Resolved crash on selecting Hardware Properties tab
• Fixed not correct number of displayed interconnected devices in client license info
• Fixed an issue with failing Configuration Report when Genea Access Control is part of the system
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improvements to licensing update process
• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Improved applying layout to a monitor
• Fixed an application crash when performing a replace hardware action on a MIP driver device
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Added compression to WebAPI communication
• Fixed client logging through script
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed Incident properties tab crashing the Management Client
• Fixed push notifications
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed a bug where status session is not reset when lost.
• Fixed stuttering audio

Management Server 2023 R2

• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Improved licensing process
• Resolved crash on selecting Hardware Properties tab
• Fixed an issue that prevented the mail server settings from being persisted
• Fixed some issues with exception logging when querying RuleFolder with the ConfigAPI
• Fixed events in Client not working after swapping the MSFO nodes until Client re-login
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improvements to licensing update process
• Added parameter MaxBatchCount in ServerConfig file
• Improved applying layout to a monitor
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Added parameter HardwareSetupInformationTimeout in config file
• Added compression to WebAPI communication
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed Incident properties tab crashing the Management Client
• Fixed push notifications
• Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder
• Fixed an issue when querying for user accounts in inaccessible trusted domains
• Fixed a problem that caused excessive logging when a MIPItem is not present in the system
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed issue when multiple simultaneous RS registrations cause the MS to crash
• Fixed issue with adding large AD groups
• Fixed issue that prevents from logging in Desk Client and starting up Event Server
• Fixed error message "An exception occurred while iterating over the results of a query for context type" in IDP log

Mobile Server 2023 R2

• Fixed an issue that prevents sending certain push notifications to clients
• Resolved crash on selecting Hardware Properties tab
• Fixed a permissions issue when applying a hotfix and restarting tray controller
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed an issue where the default port would get omitted from the IDP redirect address
• Fixed an issue causing PTZ controls to not appear in client applications
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed push notifications

Recording Server 2023 R2

• Fixed an issue when decoding H265 encoded streams
• Resolved crash on selecting Hardware Properties tab
• Fixed an issue that caused false positive results in motion detection when decoding using NVIDIA
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improvements to licensing update process
• Fixed an issue that prevented the proper functioning of System Monitor in Recording Servers Details
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Added compression to WebAPI communication
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed push notifications
• Fixed an issue that could cause multiple failover servers to be activated for a single recorder
• Fixed a service crash due to unhandled exception
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Added more verbose logging for errors during rebuild of database from cache
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed encoding for exported friendly folder names
• Fixed a bug where status session is not reset when lost.
• Fixed stuttering audio

Desk Client 2023 R2

• Fixed an issue where the ViewItemIndex property of the ImageViewerAddOn class was returning incorrect values when navigating between workspaces
• Fixed an issue that prevented the inclusion of all plugins during an export
• Fixed an issue where name in Export list does not match video when camera is dragged over a view outside of setup
• Fixed Pro Map camera field of view not visible
• Increased timeline zoom down to 1 min
• Fixed alarm audio notification issues
• Fixed Start view- Last View option when used for Video Wall view
• Resolved crash on selecting Hardware Properties tab
• Fixed an issue where SelectedViewChangedIndication event won't be fired on window closing
• Fixed client connection to Incident Manager service with custom ports
• Fixed an issue where view items would come up empty on recorder configuration reload
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed search filter edit controls behaviour when dialog closes
• Fixed a memory leak when initializing SSL connections
• Fixed Access Control door selection crash
• Fixed PTZ issue with joystick
• Fixed an issue with MIP ViewItem with an EmbeddedCamera
• Fixed an application crash when toggling the default video buffer settings
• Fixed an issue when decoding H265 encoded streams
• Fixed a rendering overlap problem
• Improved applying layout to a monitor
• Fixed an issue with the image viewer offset behavior
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed an issue that prevented the deselection of view items
• Fixed client logging through script
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed Incident properties tab crashing the Management Client
• Fixed push notifications
• Fixed virtual joystick controller
• Fixed login through command line
• Fixed a bug where the timeline was shown during live feed on access request notifications
• Fixed a crash that occurred when attempting to switch to a non-existent detached window using the ALT + Number shortcut.
• Fixed a crash with deinterlaced analog camera streams
• Fixed MIP items on map occasionally appeared smaller
• Fixed an issue where SelectedViewChangedIndication event won't contain the Id of the window we're navigating away from
• Fixed an issue with LPR Plugin used in Federated environment
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed SC crash in System Monitor tab caused by nested groups within camera groups
• Fixed a problem that would result in high resource usage when Axis Optimizer is present
• Fixed stuttering audio

MOBOTIX HUB 2023 R1

Event Server 2023 R1

• Added message communication filtering
• Added support for QueryItems on the ConfigurationAPI
• Fixed wrong Swedish localization
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue with slow shutdown/restart on federated services
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Improved validation when adding allowed external IP addresses for Generic Events
• Fixed generic events
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Improved token refresh
• Fixed error when getting registered services
• Modified configuration changes check interval to 90 seconds

Log Server 2023 R1

• Fixed a problem that prevented the service from being operational after the application of a certificate

Management Server Failover 2023 R1

• Fixed a licensing issue with Evidian SafeKit

Management Client 2023 R1

• Fixed basic user deletion issue
• Added compression for WebAPI communication
• Fixed configuration backup *.bak file naming.
• Fixed a crash on device removal
• Improved deserialization algorithms
• Fixed categories not showing in incident records and reports.
• Added support for QueryItems on the ConfigurationAPI
• Fixed an issue related to decimal separators when opening incident projects
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed the number of displayed interconnected devices in client license info
• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Improved licensing and device manipulation process
• Fixed an application crash when performing a replace hardware action on a MIP driver device
• Improved applying layout to a monitor
• Added DisableMinidumpCreation option
• Fixed an issue causing unexpected behavior following the disposal of HTTP requests.
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Improved validation when adding allowed external IP addresses for Generic Events
• Fixed generic events
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Improved token refresh

Management Server 2023 R1

• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Improved licensing and device manipulation process
• Added compression for WebAPI communication
• Fixed configuration backup *.bak file naming.
• Fixed a crash on device removal
• Improved deserialization algorithms
• Added support for QueryItems on the ConfigurationAPI
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed issue with Notification Profile test emails not being sent
• Fixed an issue when looking up user accounts in trusted domains
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed events in Client not working after swapping the MSFO nodes until Client re-login
• Improved licensing and device manipulation process
• Improved applying layout to a monitor
• Added parameter MaxBatchCount in ServerConfig file
• Fixed an issue causing unexpected behavior following the disposal of HTTP requests.
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed extensive logging for PathNotFoundException's generated when MIPItem is not found
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed issue with AD identities being deleted when Management Server loses connection to AD

Mobile Server 2023 R1

• Fixed an issue with client timeout only being respected once
• Fixed an issue that prevented basic users from logging in
• Added support for QueryItems on the ConfigurationAPI
• Fixed permission error after applying hotfix
• Fixed an issue that prevents sending certain push notifications to clients
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue where the default port would get omitted from the IDP redirect address
• Fixed an issue that prevented the serving of client pages
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed an issue causing PTZ controls to not appear in client applications

Open Network Bridge 2023 R1

• Added conditioning for AD and Basic users
• Fixed an issue with parsing digest authentication parameters

Recording Server 2023 R1

• Added compression for WebAPI communication
• Fixed a crash on device removal
• Improved deserialization algorithms
• Fixed an issue when decoding H265 encoded streams
• Added support for QueryItems on the ConfigurationAPI
• Fixed multiple Failover Servers handling single Recording Server
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue that caused false positive results in motion detection when decoding using NVIDIA
• Fixed an issue that prevented the proper functioning of System Monitor in Recording Servers Details
• Improved licensing and device manipulation process
• Fixed an issue causing unexpected behavior following the disposal of HTTP requests.
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Added more verbose logging for errors during rebuild of database from cache
• Fixed an issue where deleted events were causing ConfigAPI rule engine to fail
• Fixed issue with AD identities being deleted when Management Server loses connection to AD
• Improved token refresh

Desk Client 2023 R1

• Fixed crash when using Views keyboard shortcut operation
• Fixed a memory leak during rendering
• Fixed an issue that could cause a hang at application shutdown
• Fixed categories not showing in incident records and reports.
• Fixed lost sound in Matrix, Hotspot and Carousel
• Fixed alarm audio notification issues
• Added support for QueryItems on the ConfigurationAPI
• Fixed an issue related to decimal separators when opening incident projects
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed playback command not opening playback at the specified date and time
• Fixed an issue that prevented the inclusion of all plugins during an export
• Fixed an issue where the ViewItemIndex property of the ImageViewerAddOn class was returning incorrect values when navigating between workspaces
• Changing Timeline Slider TimeSpan to 1 min
• Fixed missing Joystick option
• Fixed an issue where SelectedViewChangedIndication event won't be fired on window closing
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue where view items would come up empty on recorder configuration reload
• Fixed camera name mismatch in Export list
• Fixed PTZ issue with Axis joystick
• Fixed client crash on moving carousel view to video wall
• Improved time for updating views
• Improved applying layout to a monitor
• Fixed an issue with the image viewer offset behavior
• Fixed a rendering overlap problem
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications

MOBOTIX HUB 2022 R2

Event Server 2022 R2

• Fixed application crash when using Imagus plugin
• Added configuration parameters for the recording session
• Fixed a bug when disabling alarms with 3rd party access control systems
• Fixed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Fixed performance problem with large quantity of generic events
• Added RSStatusIntervalDelay and RSStatusIntervalDelayForDisconnected config settings
• Added message communication filtering
• Fixed timeout issue on large databases

Log Server 2022 R2

• Added increased time span of "ExpiredLogsMaximumLifetimeInDays"
• Fixed an issue that prevented normal operation of the service when it is installed in a cluster

Management Client 2022 R2

• Fixed Guid should contain 32 digits with 4 dashes when removing basic users from roles
• Fixed Incident Manager not working
• Fixed page for registering license details is not found
• Fixed incident start and end time should not be changed after editing details
• Fixed array dimensions exceeding supported range
• Fixed Incident Manager empty list export crash
• Fixed application crash when using Imagus plugin
• Added new option for PTZ session reservation
• Added compression for WebAPI communication
• FIxed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Fixed redundant communication warning message
• Fixed issue when obtaining status of OAuth server over HTTPS
• Improved deserialization algorithms
• Fixed Incident Manager plugin registration
• Fixed error when applying changes in Roles
• Fixed timeout issue on large databases
• Fixed Interconnect UI Update Hardware reporting DeviceName as a change.
• Fixed a timeout issue upon hardware removal
• Fixed an issue that could cause processing delays during driver update of offline devices

Management Server 2022 R2

• Fixed Incident Manager not working
• Fixed Incident Manager logging activity error
• Fixed default name of configuration backup
• Fixed array dimensions exceeding supported range
• Fixed application crash when using Imagus plugin
• Fixed Incident Manager basic users denied permissions
• Fixed an issue when looking up user accounts in trusted domains
• Added compression for WebAPI communication
• FIxed connection check timeout in MIPSDK
• Improved deserialization algorithms
• Fixed error when applying changes in Roles
• Fixed timeout issue on large databases
• Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder
• Fixed a timeout issue upon hardware removal

Mobile Server 2022 R2

• Fixed client notifications not received after service restart
• Fixed a crash with H265 encoded streams
• Fixed an issue with the service relying on a successful ICMP ping response
• Fixed a security bug related to login

ONVIF Bridge 2022 R2

• Fixed issues with services running under NetworkService on non-English Windows installations.
• Fixed issue when obtaining status of OAuth server over HTTPS.

Recording Server 2022 R2

• Fixed array dimensions exceeding supported range
• Fixed an issue when decoding H265 encoded streams
• Fixed latest stored PTZ values not being reset
• Fixed application crash when using Imagus plugin
• Fixed a crash which might occur if a failover transfer is aborted
• Fixed Output activation holds output active
• Added compression for WebAPI communication
• Fixed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Fixed issue when obtaining status of OAuth server over HTTPS
• Improved deserialization algorithms
• Fixed error when applying changes in Roles
• Fixed timeout issue on large databases
• Fixed multiple Failover Servers handling single Recording Server
• Fixed an issue that could cause processing delays during driver update of offline devices

Desk Client 2022 R2

• Fixed a hang during the login procedure
• Fixed Incident Manager not working
• Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Fixed an issue with the LPR workspace not containing data
• Fixed incident start and end time should not be changed after editing details
• Fixed startup scripting not respecting login choices
• Fixed an issue with the createplayer commandline parameter not including plugins into the export
• Fixed array dimensions exceeding supported range
• Fixed Incident Manager empty list export crash
• Fixed application crash when using Imagus plugin
•  Fixed behaviour of playback speed and timespan sliders
• Fixed a crash when playing back footage from a floating window
• Fixed the behaviour of the ignore status feature
• Fixed microphone not automatically selected when camera is sent to Video Wall
• Fixed disappearing recording toolbar
• FIxed connection check timeout in MIPSDK
• Fixed alarm audio notification issues
• Improvements to audio and video synchronisation
• Fixed redundant communication warning message
• Fixed alarm notification playback of ADPCM encoded .wav files
• Fixed an issue within the audio toolkit that might cause an application crash
• Fixed disabled elements in map view setup mode
• Fixed Incident Manager plugin registration
• Fixed timeout issue on large databases
• Added a configuration parameter which controls whether recorded signatures are being verified during an export




MOBOTIX HUB 2022 R1

Event Server 2022 R1

• Fixed token renewal from MIPSDK generating enormous log files
• Fixed an issue witth MIP plugins on the Event Server
• Fixed server failing to start due to access control configuration load error.
• Fixes TCP/UDP stack usage
• Fixed an issue that prevented the retrieval of user information related to alarms
• Fixed performance problem with large quantity of generic events
• Added message communication filtering
• Fixed time period for alarms
• Fixed a lingering disabled alarm after server restart
• Fixed issue with users not been updated and not able to see alarms in Desk Client as a result

Management Client 2022 R1

• Fixed token renewal from MIPSDK generating enormous log files
• Fixed maintaining aspect ratio when digitally zooming in
• Fix Unable to delete Basic Users after upgrade - "Guid should contain 32 digits with 4 dashes"
• Fixed proxy errors with heavy driver load.
• Fixed when you delete Basic user from the Administrators role it gets restored after refresh
• Fixed an issue when load balancing software or hardware decoding on Intel
• Fixed missing license information on details page
• Improved time for deleting hardware
• Fixed service fail when retrieving configuration
• Fixed crash on login screen
• Fixed a bug causing to not be able to log in with domain name as part of username.
• Fixed recorder name missing from notification emails
• Improved deserialization algorithms
• Fixed error when applying changes in Roles

Management Server DataBase 2022 R2

• Improved AD sync algorithm with database when AD is unreachable

Management Server 2022 R1

• Fixed an issue that prevented IDP to SQL Server communication to be encrypted
• Fixed token renewal from MIPSDK generating enormous log files
• Added support for generic events as alarm sources
• Fixed an issue when querying the server for user information
• Fixed license activation timeout on large systems
• Improved AD sync algorithm with database when AD is unreachable
• Added parameter MaxBatchCount in ServerConfig file
• Improved device license updates when enabling/disabling device
• Improved time for deleting hardware
• Fixed authentication issue with AD security groups with more than 1000 users
• Added compression for WebAPI communication
• Fixed service fail when retrieving configuration
• Fixed recorder name missing from notification emails
• Improved deserialization algorithms
• Fixed an issue that prevented looking up user accounts in unreachable trusted domains
• Fixed error when applying changes in Roles




Mobile Server 2022 R1

• Fixed cameras will not stream in Web Client when codec set to MPEG

Recording Server 2022 R1

• Fix Cameras are offline after upgrade
• Fixed token renewal from MIPSDK generating enormous log files
• Fixed proxy errors with heavy driver load.
• Fixed an issue when load balancing software or hardware decoding on Intel
• Fixed a failure when creating DirectX devices
• Improved AD sync algorithm with database when AD is unreachable
• Fixed a crash with H265 encoded streams
• Fixed latest stored PTZ values not being reset
• Improved time for deleting hardware
• Fixed multiple Failover Servers handling single Recording Server
• Fixed a crash when deinterlacing analog camera streams on NVIDIA
• Added compression for WebAPI communication
• Fixed service fail when retrieving configuration
• Fixed a bug causing to not be able to log in with domain name as part of username.
• Fixed Failover Service not taking over Recorder after group change
• Fixed recorder name missing from notification emails
• Improved deserialization algorithms
• Fixed error when applying changes in Roles
• Fixed a crash in the media database due to duplicated tables

Desk Client 2022 R1 X64

• Fixed token renewal from MIPSDK generating enormous log files
• Fixed maintaining aspect ratio when digitally zooming in
• Fixed an issue when load balancing software or hardware decoding on Intel
• Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Fixed startup scripting not respecting login choices
• Fixed application memory leak when session is locked
• Fixed a crash when deinterlacing analog camera streams on NVIDIA
• Fixed crash on login screen
• Fixed plugins not initializing properly
• Improved time for loading items on the map and Element Selector performance




Desk Client 2022 R1 X86

• Fixed token renewal from MIPSDK generating enormous log files
• Fixed maintaining aspect ratio when digitally zooming in
• Fixed an issue when load balancing software or hardware decoding on Intel
• Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Fixed startup scripting not respecting login choices
• Fixed application memory leak when session is locked
• Fixed a crash when deinterlacing analog camera streams on NVIDIA
• Fixed crash on login screen
• Fixed plugins not initializing properly
• Improved time for loading items on the map and Element Selector performance




Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

File	Purpose	Installation required  or optional
MOBOTIX HUB2023 R3
Mobotix.Hotfix.202408231141.ES.23.3.48.1.228.exe	Update Event Server 2023 R3	Required
Mobotix.Hotfix.202408231252.MC.23.3.82.1.232.exe	Update Management Client 2023 R3	Required
Mobotix.Hotfix.202408231252.MS.23.3.82.1.233.exe	Update Management Server 2023 R3	Required
Mobotix.Hotfix.202408231142.MoS.23.3.71.1.229.exe	Update Mobile Server 2023 R3	Required
Mobotix.Hotfix.202408231253.RS.23.3.82.1.234.exe	Update Recording Server 2023 R3	Required
Mobotix.Hotfix.202402231910.SC.23.31.72.178.exe	Update Desk Client 2023 R3	Required
MOBOTIX HUB2023 R2
Mobotix.Hotfix.202408231145.ES.23.2.30.1.320.exe	Update Event Server 2023 R2	Required
HUB Log Server 2023 R2 Installer x64.exe	Update Event Server 2023 R2	Required
Mobotix.Hotfix.202408231255.MC.23.2.25.1.323.exe	Update Management Client 2023 R2	Required
Mobotix.Hotfix.202408231255.MS.23.2.25.1.324.exe	Update Management Server 2023 R2	Required
Mobotix.Hotfix.202402241935.MoS.23.2.21.1.265.exe	Update Mobile Server 2023 R2	Required
Mobotix.Hotfix.202408231257.RS.23.2.25.1.325.exe	Update Recording Server 2023 R2	Required
Mobotix.Hotfix.2024082311.SC.23.21.19.321.exe	Update Desk Client 2023 R2	Required
MOBOTIX HUB2023 R1
Mobotix.Hotfix.202408231153.ES.23.1.36.1.1343.exe	Update Event Server 2023 R1	Required
HUB Log Server 2023 R1 Installer x64.exe	Update Log Server 2023 R1	Required
ManagementServerFailoverPatch.exe	Update Management Server Failover 2023 R1	Required
Mobotix.Hotfix.202408231249.MC.23.1.139.1.1346.exe	Update Management Client 2023 R1	Required
Mobotix.Hotfix.202408231249.MS.23.1.139.1.1347.exe	Update Management Server 2023 R1	Required
Mobotix.Hotfix.202402261052.MoS.23.1.28.1.1266.exe	Update Mobile Server 2023 R1	Required
OpenNetworkBridge23.1_Hotfix_ReleaseNotes.txt	Update Open Network Bridge 2023 R1	Required
Mobotix.Hotfix.202408231250.RS.23.1.139.1.1348.exe	Update Recording Server 2023 R1	Required
Mobotix.Hotfix.202402261048.SC.23.11.54.1266.exe	Update Desk Client 2023 R1	Required
MOBOTIX HUB2022 R2
Mobotix.Hotfix.202408031136.ES.22.21.25.2394.exe	Update Event Server 2022 R2	Required
HUB Log Server 2023 R1 Installer x64.exe	Update Log Server 2022 R2	Required
Mobotix.Hotfix.202408931130.MC.22.21.26.2394.exe	Update Management Client 2022 R2	Required
Mobotix.Hotfix.20240831135.MS.22.21.26.2394.exe	Update Management Server 2022 R2	Required
MOBOTIX HUBMobileServerInstaller_x64.exe	Update Mobile Server 2022 R2	Required
VideoOS.OpenNetworkBridge.Installer.exe	Update Open Network Bridge 2022 R2	Required
Mobotix.Hotfix.202408031131.RS.22.21.26.2394.exe	Update Recording Server 2022 R2	Required
Mobotix.Hotfix.2023103001341.SC.22.21.24.2312.exe	Update Desk Client 2022 R2	Required
MOBOTIX HUB2022 R1
Mobotix.Hotfix.202408261324.ES.22.11.4987.1476.exe	Update Event Server 2022 R1	Required
Mobotix.Hotfix.202408261317.MC.22.11.5810.1476.exe	Update Management Client 2022 R1	Required
Mobotix.DbHotfix.507896.exe	Update Management Server DB Hotfix 2022 R1	Required
Mobotix.Hotfix.202408261323.MS.22.11.5810.1476.exe	Update Management Server 2022 R1	Required
MOBOTIXHUBMobileServerInstaller_x64.exe	Update Mobile Server 2022 R1	Required
Mobotix.Hotfix.202402232001.RS.22.11.5810.1476.exe	Update Recording Server 2022 R1	Required
Mobotix.Hotfix.202307251236.SCX64.22.11.4293.650.exe	Update Desk Client X64 2022 R1	Required
Mobotix.Hotfix.202307251240.SCX86.22.11.3471.651.exe	Update Desk Client X86 2022 R3	Required

Installation instructions for the cumulative patch files

Single steps:

    • Only choose the Patch Files which fits to your MOBOTIX HUB Version!

    • Run the patch installer executables on the server(s) to be updated and follow the installation steps on the screen.

Note: Make sure the file is not blocked by Windows before running it: Right-click on the *.exe file → Properties → Unblock → Apply/OK.

Note: For version 2022 R3, you must install all currently available patch components (Recording Server, Management Server and Management Client) - as soon as they are available, as the newly patched components are not compatible with their earlier versions.




(*) Important for the Cumulative MIP SDK Patch

1. Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
2. The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.

Disclaimer

Important: We recommend that you contact your MOBOTIX HUB partner before installing hotfixes or updates. It is important that you check whether your environment is compatible with the hotfixes or updates to be installed. A hotfix or update may cause interoperability issues with third-party customisations and products that work with your MOBOTIX HUB solution.ur added a new option to filter bookmark searches by either heading or description text. This leads to more precise results and fewer search results. The default setting for the search is by both criteria.

---

top

Version 2024 R1 Sep-2024 cumulative patch for MOBOTIX HUB


Published on: 2024-09-23

New and improved functions

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

MOBOTIX HUB 2023 R3

Event Server 2023 R3

• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypte
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed event based activation alarms
• Fixed push notifications
• Fixed frequent recorder status checks causing high Event Server load
• Fixed analytics events deserialization from XML
• Fixed error when unknown device types get disconnected

Management Client 2023 R3

• Improvements to database connection handling
• Fixed an issue with failing Configuration Report when Genea Access Control is part of the system
• Fixed an application crash when performing a replace hardware action on a MIP driver device
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications
• Adjustments to healthcare plugin information
• Adjustments to server failover help links
• Adjustments to offline help files' usage

Management Server 2023 R3

• Fixed an issue where MSFO configuration would fail on FIPS enabled machines
• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed an issue that could prolong login times for client applications
• Adjustments to server failover help links
• Adjustments to offline help files' usage

Mobile Server 2023 R3

• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed an issue with localised datetime formats for js and css file requests
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications
• Fixed missing username for external IDP users

Recording Server 2023 R3

• Improvements to database connection handling
• Improvements to handling MIP driver proxy processes
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed an issue when decoding H265 encoded streams
• Fixed push notifications
• Adjustments to server failover help links
• Adjustments to offline help files' usage

Desk Client 2023 R3

• Improvements to database connection handling
• Fixed an issue with the image viewer offset behavior
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed a possible application crash when quickly changing views
• Fixed Access Control door selection crash
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications
• Fixed a crash when switching to a detached window that does not exist.
• Fixed view item selection when changing tabs
• Adjustments to offline help files' usage




MOBOTIX HUB 2023 R2

Event Server 2023 R2

• Resolved crash on selecting Hardware Properties tab
• Fixed an error when sending an IP address request with no data
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed generic events with particularly large strings
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed event based activation alarms
• Fixed an error when opening Options window when logged in as a user from external provider
•  Fixed push notifications
• Fixed error when unknown device types get disconnected
• Fixed an issue in generic events with single separator byte

Log Server 2023 R2

• Fixed an issue that prevented very long messages from being saved in the database.

Management Client 2023 R2

• Fixed an issue where the existing password was being deleted when a new character was typed in the password field in Edit Hardware.
• Resolved crash on selecting Hardware Properties tab
• Fixed not correct number of displayed interconnected devices in client license info
• Fixed an issue with failing Configuration Report when Genea Access Control is part of the system
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improvements to licensing update process
• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Improved applying layout to a monitor
• Fixed an application crash when performing a replace hardware action on a MIP driver device
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Added compression to WebAPI communication
• Fixed client logging through script
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed Incident properties tab crashing the Management Client
• Fixed push notifications




Management Server 2023 R2

• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Improved licensing process
• Resolved crash on selecting Hardware Properties tab
• Fixed an issue that prevented the mail server settings from being persisted
• Fixed some issues with exception logging when querying RuleFolder with the ConfigAPI
• Fixed events in Client not working after swapping the MSFO nodes until Client re-login
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improvements to licensing update process
• Added parameter MaxBatchCount in ServerConfig file
• Improved applying layout to a monitor
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Added parameter HardwareSetupInformationTimeout in config file
• Added compression to WebAPI communication
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed Incident properties tab crashing the Management Client
• Fixed push notifications
• Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder
• Fixed an issue when querying for user accounts in inaccessible trusted domains
• Fixed a problem that caused excessive logging when a MIPItem is not present in the system

Mobile Server 2023 R2

• Fixed an issue that prevents sending certain push notifications to clients
• Resolved crash on selecting Hardware Properties tab
• Fixed a permissions issue when applying a hotfix and restarting tray controller
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed an issue where the default port would get omitted from the IDP redirect address
• Fixed an issue causing PTZ controls to not appear in client applications
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed push notifications




Recording Server 2023 R2

• Fixed an issue when decoding H265 encoded streams
• Resolved crash on selecting Hardware Properties tab
• Fixed an issue that caused false positive results in motion detection when decoding using NVIDIA
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improvements to licensing update process
• Fixed an issue that prevented the proper functioning of System Monitor in Recording Servers Details
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Added compression to WebAPI communication
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed push notifications
• Fixed an issue that could cause multiple failover servers to be activated for a single recorder




Desk Client 2023 R2

• Fixed an issue where the ViewItemIndex property of the ImageViewerAddOn class was returning incorrect values when navigating between workspaces
• Fixed an issue that prevented the inclusion of all plugins during an export
• Fixed an issue where name in Export list does not match video when camera is dragged over a view outside of setup
• Fixed Pro Map camera field of view not visible
• Increased timeline zoom down to 1 min
• Fixed alarm audio notification issues
• Fixed Start view- Last View option when used for Video Wall view
• Resolved crash on selecting Hardware Properties tab
• Fixed an issue where SelectedViewChangedIndication event won't be fired on window closing
• Fixed client connection to Incident Manager service with custom ports
• Fixed an issue where view items would come up empty on recorder configuration reload
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed search filter edit controls behaviour when dialog closes
• Fixed a memory leak when initializing SSL connections
• Fixed Access Control door selection crash
• Fixed PTZ issue with joystick
• Fixed an issue with MIP ViewItem with an EmbeddedCamera
• Fixed an application crash when toggling the default video buffer settings
• Fixed an issue when decoding H265 encoded streams
• Fixed a rendering overlap problem
• Improved applying layout to a monitor
• Fixed an issue with the image viewer offset behavior
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed an issue that prevented the deselection of view items
• Fixed client logging through script
• Fixed an error when opening Options window when logged in as a user from external provider
• Fixed Incident properties tab crashing the Management Client
• Fixed push notifications
• Fixed virtual joystick controller
• Fixed login through command line
• Fixed a bug where the timeline was shown during live feed on access request notifications
• Fixed a crash that occurred when attempting to switch to a non-existent detached window using the ALT + Number shortcut.

MOBOTIX HUB 2023 R1

Event Server 2023 R1

• Added message communication filtering
• Added support for QueryItems on the ConfigurationAPI
• Fixed wrong Swedish localization
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue with slow shutdown/restart on federated services
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Improved validation when adding allowed external IP addresses for Generic Events

Log Server 2023 R1

• Fixed a problem that prevented the service from being operational after the application of a certificate

Management Client 2023 R1

• Fixed basic user deletion issue
• Added compression for WebAPI communication
• Fixed configuration backup *.bak file naming.
• Fixed a crash on device removal
• Improved deserialization algorithms
• Fixed categories not showing in incident records and reports.
• Added support for QueryItems on the ConfigurationAPI
• Fixed an issue related to decimal separators when opening incident projects
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed the number of displayed interconnected devices in client license info
• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Improved licensing and device manipulation process
• Fixed an application crash when performing a replace hardware action on a MIP driver device
• Improved applying layout to a monitor
• Added DisableMinidumpCreation option
• Fixed an issue causing unexpected behavior following the disposal of HTTP requests.
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Improved validation when adding allowed external IP addresses for Generic Events

Management Server 2023 R1

• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Improved licensing and device manipulation process
• Added compression for WebAPI communication
• Fixed configuration backup *.bak file naming.
• Fixed a crash on device removal
• Improved deserialization algorithms
• Added support for QueryItems on the ConfigurationAPI
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed issue with Notification Profile test emails not being sent
• Fixed an issue when looking up user accounts in trusted domains
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed events in Client not working after swapping the MSFO nodes until Client re-login
• Improved licensing and device manipulation process
• Improved applying layout to a monitor
• Added parameter MaxBatchCount in ServerConfig file
• Fixed an issue causing unexpected behavior following the disposal of HTTP requests.
• Fixed issues related to UpdateHardware and GetDevicePresets API calls

Mobile Server 2023 R1

• Fixed an issue with client timeout only being respected once
• Fixed an issue that prevented basic users from logging in
• Added support for QueryItems on the ConfigurationAPI
• Fixed permission error after applying hotfix
• Fixed an issue that prevents sending certain push notifications to clients
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue where the default port would get omitted from the IDP redirect address
• Fixed an issue that prevented the serving of client pages
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications
• Fixed an issue causing PTZ controls to not appear in client applications

Open Network Bridge 2023 R1

• Added conditioning for AD and Basic users
• Fixed an issue with parsing digest authentication parameters

Recording Server 2023 R1

• Added compression for WebAPI communication
• Fixed a crash on device removal
• Improved deserialization algorithms
• Fixed an issue when decoding H265 encoded streams
• Added support for QueryItems on the ConfigurationAPI
• Fixed multiple Failover Servers handling single Recording Server
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue that caused false positive results in motion detection when decoding using NVIDIA
• Fixed an issue that prevented the proper functioning of System Monitor in Recording Servers Details
• Improved licensing and device manipulation process
• Fixed an issue causing unexpected behavior following the disposal of HTTP requests.
• Fixed an issue that could cause processing delays during driver updates, moving or updating hardware
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications

Desk Client 2023 R1

• Fixed crash when using Views keyboard shortcut operation
• Fixed a memory leak during rendering
• Fixed an issue that could cause a hang at application shutdown
• Fixed categories not showing in incident records and reports.
• Fixed lost sound in Matrix, Hotspot and Carousel
• Fixed alarm audio notification issues
• Added support for QueryItems on the ConfigurationAPI
• Fixed an issue related to decimal separators when opening incident projects
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed playback command not opening playback at the specified date and time
• Fixed an issue that prevented the inclusion of all plugins during an export
• Fixed an issue where the ViewItemIndex property of the ImageViewerAddOn class was returning incorrect values when navigating between workspaces
• Changing Timeline Slider TimeSpan to 1 min
• Fixed missing Joystick option
• Fixed an issue where SelectedViewChangedIndication event won't be fired on window closing
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue where view items would come up empty on recorder configuration reload
• Fixed camera name mismatch in Export list
• Fixed PTZ issue with Axis joystick
• Fixed client crash on moving carousel view to Video wall
• Improved time for updating views
• Improved applying layout to a monitor
• Fixed an issue with the image viewer offset behavior
• Fixed a rendering overlap problem
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications

MOBOTIX HUB 2022 R2

Event Server 2022 R2

• Fixed application crash when using Imagus plugin
• Added configuration parameters for the recording session
• Fixed a bug when disabling alarms with 3rd party access control systems
• Fixed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Fixed performance problem with large quantity of generic events
• Added RSStatusIntervalDelay and RSStatusIntervalDelayForDisconnected config settings
• Added message communication filtering
• Fixed timeout issue on large databases

Log Server 2022 R2

• Added increased time span of "ExpiredLogsMaximumLifetimeInDays"
• Fixed an issue that prevented normal operation of the service when it is installed in a cluster

Management Client 2022 R2

• Fixed Guid should contain 32 digits with 4 dashes when removing basic users from roles
• Fixed Incident Manager not working
• Fixed page for registering license details is not found
• Fixed incident start and end time should not be changed after editing details
• Fixed array dimensions exceeding supported range
• Fixed Incident Manager empty list export crash
• Fixed application crash when using Imagus plugin
• Added new option for PTZ session reservation
• Added compression for WebAPI communication
• FIxed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Fixed redundant communication warning message
• Fixed issue when obtaining status of OAuth server over HTTPS
• Improved deserialization algorithms
• Fixed Incident Manager plugin registration
• Fixed error when applying changes in Roles
• Fixed timeout issue on large databases
• Fixed Interconnect UI Update Hardware reporting DeviceName as a change.
• Fixed a timeout issue upon hardware removal
• Fixed an issue that could cause processing delays during driver update of offline devices

Management Server 2022 R2

• Fixed Incident Manager not working
• Fixed Incident Manager logging activity error
• Fixed default name of configuration backup
• Fixed array dimensions exceeding supported range
• Fixed application crash when using Imagus plugin
• Fixed Incident Manager basic users denied permissions
• Fixed an issue when looking up user accounts in trusted domains
• Added compression for WebAPI communication
• FIxed connection check timeout in MIPSDK
• Improved deserialization algorithms
• Fixed error when applying changes in Roles
• Fixed timeout issue on large databases
• Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder
• Fixed a timeout issue upon hardware removal

Mobile Server 2022 R2

• Fixed client notifications not received after service restart
• Fixed a crash with H265 encoded streams
• Fixed an issue with the service relying on a successful ICMP ping response
• Fixed a security bug related to login

ONVIF Bridge 2022 R2

• Fixed issues with services running under NetworkService on non-English Windows installations.
• Fixed issue when obtaining status of OAuth server over HTTPS.

Recording Server 2022 R2

• Fixed array dimensions exceeding supported range
• Fixed an issue when decoding H265 encoded streams
• Fixed latest stored PTZ values not being reset
• Fixed application crash when using Imagus plugin
• Fixed a crash which might occur if a failover transfer is aborted
• Fixed Output activation holds output active
• Added compression for WebAPI communication
• Fixed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Fixed issue when obtaining status of OAuth server over HTTPS
• Improved deserialization algorithms
• Fixed error when applying changes in Roles
• Fixed timeout issue on large databases
• Fixed multiple Failover Servers handling single Recording Server
• Fixed an issue that could cause processing delays during driver update of offline devices

Desk Client 2022 R2

• Fixed a hang during the login procedure
• Fixed Incident Manager not working
• Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Fixed an issue with the LPR workspace not containing data
• Fixed incident start and end time should not be changed after editing details
• Fixed startup scripting not respecting login choices
• Fixed an issue with the createplayer commandline parameter not including plugins into the export
• Fixed array dimensions exceeding supported range
• Fixed Incident Manager empty list export crash
• Fixed application crash when using Imagus plugin
•  Fixed behaviour of playback speed and timespan sliders
• Fixed a crash when playing back footage from a floating window
• Fixed the behaviour of the ignore status feature
• Fixed microphone not automatically selected when camera is sent to Video Wall
• Fixed disappearing recording toolbar
• FIxed connection check timeout in MIPSDK
• Fixed alarm audio notification issues
• Improvements to audio and video synchronisation
• Fixed redundant communication warning message
• Fixed alarm notification playback of ADPCM encoded .wav files
• Fixed an issue within the audio toolkit that might cause an application crash
• Fixed disabled elements in map view setup mode
• Fixed Incident Manager plugin registration
• Fixed timeout issue on large databases
• Added a configuration parameter which controls whether recorded signatures are being verified during an export







Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

File	Purpose	Installation required  or optional
MOBOTIX HUB2023 R3
Mobotix.Hotfix.202402231912.ES.23.3.48.1.178.exe	Update Event Server 2023 R3	Required
Mobotix.Hotfix.202402231907.MC.23.3.82.1.178.exe	Update Management Client 2023 R3	Required
Mobotix.Hotfix.202402231911.MS.23.3.82.1.178.exe	Update Management Server 2023 R3	Required
Mobotix.Hotfix.202402231913.MoS.23.3.71.1.178.exe	Update Mobile Server 2023 R3	Required
Mobotix.Hotfix.202402231909.RS.23.3.82.1.178.exe	Update Recording Server 2023 R3	Required
Mobotix.Hotfix.202402231910.SC.23.31.72.178.exe	Update Desk Client 2023 R3	Required
MOBOTIX HUB2023 R2
Mobotix.Hotfix.20240221935.ES.23.2.30.1.265.exe	Update Event Server 2023 R2	Required
HUB Log Server 2023 R2 Installer x64.exe	Update Event Server 2023 R2	Required
Mobotix.Hotfix.202402241929.MC.23.2.25.1.265.exe	Update Management Client 2023 R2	Required
Mobotix.Hotfix.202402241934.MS.23.2.25.1.265.exe	Update Management Server 2023 R2	Required
Mobotix.Hotfix.202402241935.MoS.23.2.21.1.265.exe	Update Mobile Server 2023 R2	Required
Mobotix.Hotfix.202402241931.RS.23.2.25.1.265.exe	Update Recording Server 2023 R2	Required
Mobotix.Hotfix.202402241932.SC.23.21.19.265.exe	Update Desk Client 2023 R2	Required
MOBOTIX HUB2023 R1
Mobotix.Hotfix.202402261051.ES.23.1.36.1.1266.exe	Update Event Server 2023 R1	Required
HUB Log Server 2023 R1 Installer x64.exe	Update Log Server 2023 R1	Required
Mobotix.Hotfix.202402171240.MC.23.1.139.1.1260.exe	Update Management Client 2023 R1	Required
Mobotix.Hotfix.202402241934.MS.23.2.25.1.265.exe	Update Management Server 2023 R1	Required
Mobotix.Hotfix.202402261052.MoS.23.1.28.1.1266.exe	Update Mobile Server 2023 R1	Required
OpenNetworkBridge23.1_Hotfix_ReleaseNotes.txt	Update Open Network Bridge 2023 R1	Required
Mobotix.Hotfix.202402261047.RS.23.1.139.1.1266.exe	Update Recording Server 2023 R1	Required
Mobotix.Hotfix.202402261048.SC.23.11.54.1266.exe	Update Desk Client 2023 R1	Required
MOBOTIX HUB2022 R3
Mobotix.Hotfix.202310261136.ES.22.33.35.2627.exe	Update Event Server 2022 R3	Required
HUB Log Server 2023 R1 Installer x64.exe	Update Log Server 2022 R3	Required
Mobotix.Hotfix.20240232000MC.22.33.313.2743.exe	Update Management Client 2022 R3	Required
Mobotix.Hotfix.202402232003.MS.22.33.313.2743.exe	Update Management Server 2022 R3	Required
Mobotix.Hotfix.202402232005.MoS.22.3.125.3.2743.exe	Update Mobile Server 2022 R3	Required
VideoOS.OpenNetworkBridge.Installer.exe	Update Open Network Bridge 2022 R3	Required
Mobotix.Hotfix.202402232001.RS.22.33.313.2742.exe	Update Recording Server 2022 R3	Required
Mobotix.Hotfix.202402232001.SC.22.33.268.2743.exe	Update Desk Client 2022 R3	Required
MOBOTIX HUB2022 R2
Mobotix.Hotfix.202307311310.ES.22.21.25.1566.exe	Update Event Server 2022 R3	Required
HUB Log Server 2022 R2 Installer x64.exe	Update Log Server 2022 R3	Required
Mobotix.Hotfix.202402232000MC.22.21.26.2354.exe	Update Management Client 2022 R3	Required
Mobotix.Hotfix.202402232004.MS.22.21.26.2354.exe	Update Management Server 2022 R3	Required
MOBOTIXHUBMobileServerInstaller_x64.exe	Update Mobile Server 2022 R3	Required
VideoOS.OpenNetworkBridge.Installer.exe	Update Open Network Bridge 2022 R3	Required
Mobotix.Hotfix.202402232001.RS.22.21.262354.exe	Update Recording Server 2022 R3	Required
Mobotix.Hotfix.202310301341.SC.22.21.24.2312.exe	Update Desk Client 2022 R3	Required




File	Purpose	Installation required  or optional
MOBOTIX HUB2023 R2
Mobotix.Hotfix.202401231424.ES.23.3.48.1.149.exe	Update Event Server 2023 R3	Required
Mobotix.Hotfix.202401231418.MC.23.3.82.1.149.exe	Update Management Client 2023 R3	Required
Mobotix.Hotfix.202401231423.MS.23.3.82.1.149.exe	Update Management Server 2023 R3	Required
Mobotix.Hotfix.202401231426.MoS.23.3.71.1.149.exe	Update Mobile Server 2023 R3	Required
Mobotix.Hotfix.202401231420.RS.23.3.82.1.149.exe	Update Recording Server 2023 R3	Required
Mobotix.Hotfix.202401231421.RS.23.31.72.149.exe	Update Desk Client 2023 R3	Required

Installation instructions for the cumulative patch files

Single steps:

    • Only choose the Patch Files which fits to your MOBOTIX HUB Version!

    • Run the patch installer executables on the server(s) to be updated and follow the installation steps on the screen.

Note: Make sure the file is not blocked by Windows before running it: Right-click on the *.exe file → Properties → Unblock → Apply/OK.

Note: For version 2022 R3, you must install all currently available patch components (Recording Server, Management Server and Management Client) - as soon as they are available, as the newly patched components are not compatible with their earlier versions.




(*) Important for the Cumulative MIP SDK Patch

1. Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
2. The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.

Disclaimer

Important: We recommend that you contact your MOBOTIX HUB partner before installing hotfixes or updates. It is important that you check whether your environment is compatible with the hotfixes or updates to be installed. A hotfix or update may cause interoperability issues with third-party customisations and products that work with your MOBOTIX HUB solution.ur added a new option to filter bookmark searches by either heading or description text. This leads to more precise results and fewer search results. The default setting for the search is by both criteria.

---

top

Version 2023 R3 Jan-2024 cumulative patch for MOBOTIX HUB


Published on: 2024-01-26

New and improved functions

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

MOBOTIX HUB 2023 R3

Event Server 2023 R3

• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypte
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed event based activation alarms
• Fixed push notifications
• Fixed frequent recorder status checks causing high Event Server load

Management Client 2023 R3

• Improvements to database connection handling
• Fixed an issue with failing Configuration Report when Genea Access Control is part of the system
• Fixed an application crash when performing a replace hardware action on a MIP driver device
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications
• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices

Management Server 2023 R3

• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
• Fixed an issue where MSFO configuration would fail on FIPS enabled machines
• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed push notifications

Mobile Server 2023 R3

• Improvements to database connection handling
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed an issue with localised datetime formats for js and css file requests
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications

Recording Server 2023 R3

• Improvements to database connection handling
• Improvements to handling MIP driver proxy processes
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed an issue when decoding H265 encoded streams
• Fixed push notifications

Desk Client 2023 R3

• Improvements to database connection handling
• Fixed an issue with the image viewer offset behavior
• Fixed an issue that would prevent the alarm client from fetching alarms and events from servers that are running unencrypted
• Fixed a possible application crash when quickly changing views
• Fixed Access Control door selection crash
• Fixed issues related to UpdateHardware and GetDevicePresets API calls
• Fixed stuttering audio
• Fixed push notifications













Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

File	Purpose	Installation required  or optional
MOBOTIX HUB2023 R2
Mobotix.Hotfix.202401231424.ES.23.3.48.1.149.exe	Update Event Server 2023 R3	Required
Mobotix.Hotfix.202401231418.MC.23.3.82.1.149.exe	Update Management Client 2023 R3	Required
Mobotix.Hotfix.202401231423.MS.23.3.82.1.149.exe	Update Management Server 2023 R3	Required
Mobotix.Hotfix.202401231426.MoS.23.3.71.1.149.exe	Update Mobile Server 2023 R3	Required
Mobotix.Hotfix.202401231420.RS.23.3.82.1.149.exe	Update Recording Server 2023 R3	Required
Mobotix.Hotfix.202401231421.RS.23.31.72.149.exe	Update Desk Client 2023 R3	Required




Installation instructions for the cumulative patch files

Single steps:

    • Only choose the Patch Files which fits to your MOBOTIX HUB Version!

    • Run the patch installer executables on the server(s) to be updated and follow the installation steps on the screen.

Note: Make sure the file is not blocked by Windows before running it: Right-click on the *.exe file → Properties → Unblock → Apply/OK.

Note: For version 2022 R3, you must install all currently available patch components (Recording Server, Management Server and Management Client) - as soon as they are available, as the newly patched components are not compatible with their earlier versions.




(*) Important for the Cumulative MIP SDK Patch

1. Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
2. The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.

Disclaimer

Important: We recommend that you contact your MOBOTIX HUB partner before installing hotfixes or updates. It is important that you check whether your environment is compatible with the hotfixes or updates to be installed. A hotfix or update may cause interoperability issues with third-party customisations and products that work with your MOBOTIX HUB solution.ur added a new option to filter bookmark searches by either heading or description text. This leads to more precise results and fewer search results. The default setting for the search is by both criteria.

---

top

Version 2023 R2 Nov-2023 cumulative patch for MOBOTIX HUB


Published on: 2023-11-30

New and improved functions

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

MOBOTIX HUB 2023 R2

Management Server 2023 R2

• Resolved crash on selecting Hardware Properties tab
• Fixed an issue that prevented the mail server settings from being persisted
• Fixed some issues with exception logging when querying RuleFolder with the ConfigAPI
• Fixed events in Client not working after swapping the MSFO nodes until Client re-login
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improved licensing process

Management Client 2023 R2


• Fixed an issue where the existing password was being deleted when a new character was typed in the password field in Edit Hardware.
• Resolved crash on selecting Hardware Properties tab
• Fixed not correct number of displayed interconnected devices in client license info
• Fixed an issue with failing Configuration Report when Genea Access Control is part of the system
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improved licensing processing a Wall preset layout

Event Server 2023 R2


• Resolved crash on selecting Hardware Properties tab
• Fixed an error when sending an IP address request with no data
• Fixed an issue that prolonged login times and resulted in high memory usage

Log Server 2023 R2


• Fixed an issue that prevented very long messages from being saved in the database.

Recording Server 2023 R2


• Fixed an issue when decoding H265 encoded streams
• Resolved crash on selecting Hardware Properties tab
• Fixed an issue that caused false positive results in motion detection when decoding using NVIDIA
• Fixed an issue that prolonged login times and resulted in high memory usage
• Improved licensing process

Mobil Server 2023 R2


• Fixed an issue that prevents sending certain push notifications to clients
• Resolved crash on selecting Hardware Properties tab
• Fixed a permissions issue when applying a hotfix and restarting tray controller
• Fixed an issue that prolonged login times and resulted in high memory usage

Desk Client 2023 R2


• Fixed an issue where the ViewItemIndex property of the ImageViewerAddOn class was returning incorrect values when navigating between workspaces
• Fixed an issue that prevented the inclusion of all plugins during an export
• Fixed an issue where name in Export list does not match video when camera is dragged over a view outside of setup
• Fixed Map camera field of view not visible
• Increased timeline zoom down to 1 min
• Fixed alarm audio notification issues
• Fixed Start view- Last View option when used for Monitor Wall view
• Resolved crash on selecting Hardware Properties tab
• Fixed an issue where SelectedViewChangedIndication event won't be fired on window closing
• Fixed client connection to Incident Manager service with custom ports
• Fixed an issue where view items would come up empty on recorder configuration reload
• Fixed an issue that prolonged login times and resulted in high memory usage
• Fixed search filter edit controls behaviour when dialog closes
• Fixed a memory leak when initializing SSL connections
• Fixed Access Control door selection crash
• Fixed PTZ issue with joystick
• Fixed an issue with MIP ViewItem with an EmbeddedCamera
• Fixed an application crash when toggling the default video buffer settings




MOBOTIX HUB 2023 R1

Management Server 2023 R1

• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
  
• Added compression for WebAPI communication
• Bug Fix: Fixed configuration backup *.bak file naming.
• Bug Fix: Fixed crash on removing devices
• Improved deserialization algorithms
• Added support for QueryItems on the ConfigurationAPI
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed issue with Notification Profile test emails not being sent
• Fixed an issue when looking up user accounts in trusted domains
• Fixed an issue which prevented SetViewInWindow command from functioning properly

Management Client 2023 R1


• Fixed basic user deletion issue
• Added compression for WebAPI communication
• Fixed configuration backup *.bak file naming.
• Fixed a crash on device removal
• Improved deserialization algorithms
•  Fixed categories not showing in incident records and reports.
• Added support for QueryItems on the ConfigurationAPI
• Fixed an issue related to decimal separators when opening incident projects
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed the number of displayed interconnected devices in client license info
• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices

Event Server 2023 R1


• Added message communication filtering
• Added support for QueryItems on the ConfigurationAPI
• Fixed wrong Swedish localization
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue with slow shutdown/restart on federated services

Log Server 2023 R1


• Fixed a problem that prevented the service from being operational after the application of a certificate.

Recording Server 2023 R1


• Added compression for WebAPI communication
• Fixed a crash on device removal
• Improved deserialization algorithms
• Fixed an issue when decoding H265 encoded streams
• Added support for QueryItems on the ConfigurationAPI
• Fixed multiple Failover Servers handling single Recording Server
• Fixed an issue which prevented SetViewInWindow command from functioning properly
• Fixed an issue that caused false positive results in motion detection when decoding using NVIDIAFixed array dimensions exceeding supported range

Mobil Server 2023 R1


• Fixed an issue with client timeout only being respected once
  
• Fixed an issue that prevented basic users from logging in
  
• Added support for QueryItems on the Configuration API
  
• Fixed permission error after applying hotfix
  
• Fixed an issue that prevents sending certain push notifications to clients
  
• Fixed an issue which prevented SetViewInWindow command from functioning properly.

Open Network Bridge 2023 R1


• Added conditioning for AD and Basic users.
• Fixed an issue with parsing digest authentication parameters

Desk Client 2023 R1


• Fixed crash when using Views keyboard shortcut operation
  
• Fixed a memory leak during rendering
  
• Fixed an issue that could cause a hang at application shutdown
  
• Fixed categories not showing in incident records and reports.
  
• Fixed lost sound in Matrix, Hotspot and Carousel
  
• Fixed alarm audio notification issues
  
• Added support for QueryItems on the ConfigurationAPI
  
• Fixed an issue related to decimal separators when opening incident projects
  
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
  
• Fixed playback command not opening playback at the specified date and time
  
• Fixed an issue that prevented the inclusion of all plugins during an export
  
• Fixed an issue where the ViewItemIndex property of the ImageViewerAddOn class was returning incorrect values when navigating between workspaces
  
• Changing Timeline Slider TimeSpan to 1 min
  
• Fixed missing Joystick option
  
• Fixed an issue which prevented SetViewInWindow command from functioning properly
  
• Fixed an issue where SelectedViewChangedIndication event won't be fired on window closing
  
• Fixed an issue where view items would come up empty on recorder configuration reload
  
• Fixed camera name mismatch in Export list
  
• Fixed PTZ issue with Axis joystick
  
• Fixed client crash on moving carousel view to Monitor Wall

MOBOTIX HUB 2022 R3

Management Server 2022 R3

• Added configurable timeout when checking failover server status
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager basic users denied permissions
• Added compression for WebAPI communication
• Bug Fix: Fixed issue when obtaining domain DNS in some network configurations
• Bug Fix: Fixed an error causing AD synchronization issues
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles
• Bug Fix: Fixed formatting issue with $TriggerTime$ variable and improved customization by allowing users to define their own format.
• Fixed Notification Profiles test emails not being sent
• Fixed that prolonged login times for large-scale sites
  
• Fixed license activation issue
  
• Fixed an issue that prolonged login times and resulted in high memory usage



Management Client 2022 R3

• Bug Fix: Fixed array dimensions exceeding supported range
• Added compression for WebAPI communication
• Bug Fix: Fixed not possible to multiselect in Edit Device Group Members
• Improvements to audio and video synchronisation
• Added DisableMinidumpCreation option to the config file
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Bug Fix: Fixed basic user deletion issue
• Bug Fix: Fixed client logging through script
• Bug Fix: Fixed recorder tree navigation when selecting a camera preview panel
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed an issue related to decimal separators when opening incident projects
• Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles
• Bug Fix: Fixed scrollbar disappearance when selecting group members
• Fixed the number of displayed interconnected devices in client license info
  
• Fixed that prolonged login times for large-scale sites
  
• Fixed license activation issue
  
• Fixed user roles not being sorted by name
  
• Fixed an issue that prolonged login times and resulted in high memory usage

Event Server 2022 R3


• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Monitor Wall and token is refreshed
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed performance problem with large quantity of generic events
• Added message communication filtering
• Bug Fix: Fixed error when metadata devices get disconnected
• Fixed wrong Swedish localization
  
• Fixed that prolonged login times for large-scale sites
  
• Fixed error when unknown device types get disconnected
  
• Fixed an issue that prolonged login times and resulted in high memory usage

Log Server 2022 R3


• Added increased time span of "ExpiredLogsMaximumLifetimeInDays"
• Fixed an issue that prevented normal operation of the service when it is installed in a cluster

Mobile Server 2022 R3


• Bug Fix: Fixed MoS requiring reboot after patch
• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Bug Fix: Fixed an issue that prevents sending certain push notifications to clients
• Bug Fix: Fixed an issue that previously hindered the addition of specific cameras to investigations
• Bug Fix: Fixed a problem related to the removal of cameras from investigations
• Bug Fix: Fixed an issue that caused difficulties in displaying the calendar control while working with investigations.
• Bug Fix: Fixed an issue where the tray controller won't be able to interact with the service after patch installation.
• Fixed an issue that prevents sending certain push notifications to clients
• Fixed that prolonged login times for large-scale sites
  
• Fixed an issue that prolonged login times and resulted in high memory usage

Recording Server 2022 R3


• Bug Fix: Fixed array dimensions exceeding supported range
• Added compression for WebAPI communication
• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Bug Fix: Fixed an issue when decoding H265 encoded streams
• Added parameter response timeout in Failover Server config file
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Bug Fix: Fixed the formatting of TriggerTime variables
• Bug Fix: Fixed error when applying changes in Roles
• Bug Fix: Fixed unresponsive recorder operations during update driver scan
• Fixed that prolonged login times for large-scale sites
  
• Fixed license activation issue
  
• Fixed an issue that caused false positive results in motion detection when decoding using NVIDIA
  
• Fixed an issue that prolonged login times and resulted in high memory usage

Open Network Bridge 2022 R3


• Added conditioning for AD and Basic users.

Desk Client 2022 R3


• Bug Fix: Fixed a crash with deinterlaced analog camera streams
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Access Control cardholder and door selection crash
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video wall
• Bug Fix: Fixed a mouse pointer issue when dragging view items
• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Bug Fix: Fixed client logging through script
• Bug Fix: Fixed an issue that could cause a hang at application shutdown
• Bug Fix: Fixed alarm audio notification issues
• Bug Fix: Fixed an issue related to decimal separators when opening incident projects
• Bug Fix: Fixed lost sound in Matrix, Hotspot and Carousel
• Bug Fix: Fixed issue where the mouse gets locked to the list of alarms in the Alarm Manager
• Improvements to Maps load time via caching
• Bug Fix: Fixed client connection to Incident Manager service with custom ports
• Fixed client connection to Incident Manager service with custom ports
  
• Fixed that prolonged login times for large-scale sites
  
• Fixed camera name mismatch in Export list
  
• Fixed an issue that prolonged login times and resulted in high memory usage

MOBOTIX HUB 2022 R2

Management Server 2022 R2

• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed Incident Manager logging activity error
• Bug Fix: Fixed default name of configuration backup
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager basic users denied permissions
• Bug Fix: Fixed an issue when looking up user accounts in trusted domains
• Added compression for WebAPI communication
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles
• Fixed timeout issue on large databases




Management Client 2022 R2

• Bug Fix: Fixed Guid should contain 32 digits with 4 dashes when removing basic users from roles
• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed page for registering license details is not found
• Bug Fix: Fixed incident start and end time should not be changed after editing details
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager empty list export crash
• Added new option for PTZ session reservation
• Added compression for WebAPI communication
• Bug Fix: Fixed redundant communication warning message
• Improved deserialization algorithms
• Bug Fix: Fixed Incident Manager plugin registration
• Bug Fix: Fixed error when applying changes in Roles
• Fixed timeout issue on large databases
  
• Fixed Interconnect UI Update Hardware reporting DeviceName as a change.
  




Event Server 2022 R2

• Bug Fix: Fixed application crash when using Imagus plugin
• Added configuration parameters for the recording session
• Bug Fix: Fixed a bug when disabling alarms with 3rd party access control systems
• Bug Fix: Fixed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Bug Fix: Bug Fix: Fixed performance problem with large quantity of generic events
• Added RSStatusIntervalDelay and RSStatusIntervalDelayForDisconnected config settings
• Added message communication filtering
• Bug Fix: Fixed timeout issue on large databases

Log Server 2022 R2

• Added increased time span of "ExpiredLogsMaximumLifetimeInDays"

Mobile Server 2022 R2

• Bug Fix: Fixed client notifications not received after service restart
• Bug Fix: Fixed a crash with H265 encoded streams
• Bug Fix: Fixed an issue with the service relying on a successful ICMP ping response
• Bug Fix: Fixed a security bug related to login

Onvif Bridge 2022 R2

• Bug Fix: Onvif Bridge products [Integrations] won't run with localized [Network Service] account] on German OS
• Bug Fix: Fixed issue when obtaining status of OAuth server over HTTPS

Recording Server 2022 R2

• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed a crash with H265 encoded streams
• Bug Fix: Fixed latest stored PTZ values not being reset
• Bug Fix: Fixed application crash when using Imagus plugin
• Bug Fix: Fixed a crash which might occur if a failover transfer is aborted
• Bug Fix: Fixed Output activation holds output active
• Added compression for WebAPI communication
• Bug Fix: Fixed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Bug Fix: Fixed issue when obtaining status of OAuth server over HTTPS
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles
• Bug Fix: Fixed timeout issue on large databases
• Bug Fix: Fixed multiple Failover Servers handling single Recording Server

Desk Client 2022 R2

• Bug Fix: Fixed a hang during the login procedure
• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Bug Fix: Fixed an issue with the LPR workspace not containing data
• Fixed startup scripting not respecting login choices
• Bug Fix: Fixed incident start and end time should not be changed after editing details
• Bug Fix: Fixed an issue with the createplayer commandline parameter not including plugins into the export
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed an issue when decoding H265 encoded streams
• Bug Fix: Fixed Incident Manager empty list export crash
• Bug Fix: Fixed behaviour of playback speed and timespan sliders
• Bug Fix: Fixed application crash when using Imagus plugin
• Bug Fix: Fixed a crash when playing back footage from a floating window
• Bug Fix: Fixed the behaviour of the ignore status feature
• Bug Fix: Fixed microphone not automatically selected when camera is sent to Video Wall
• Bug Fix: Fixed disappearing recording toolbar
• Bug Fix: Fixed connection check timeout in MIPSDK
• Bug Fix: Fixed alarm audio notification issues
• Improvements to audio and video synchronisation
• Bug Fix: Fixed redundant communication warning message
• Bug Fix: Fixed alarm notification playback of ADPCM encoded .wav files
• Bug Fix: Fixed disabled elements in map view setup mode
• Bug Fix: Fixed Incident Manager plugin registration
• Bug Fix: Fixed timeout issue on large databases
• Added a configuration parameter which controls whether recorded signatures are being verified during an export




MOBOTIX HUB 2022 R1

Management Server 2022 R1 Database (File MOBOTIX.DBHotfix.507896.exe)

• Improved AD sync algorithm with database when AD is unreachable

Management Server 2022 R1

• Bug Fix: Fixed an issue that prevented IDP to SQL Server communication to be encrypted
• Added support for generic events as alarm sources
• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
• Bug Fix: Fixed an issue when querying the server for user information
• Bug Fix: Fixed license activation timeout on large systems
• Improved AD sync algorithm with database when AD is unreachable
• Added parameter MaxBatchCount in ServerConfig file
• Improved device license updates when enabling/disabling device
• Improved time for deleting hardware
• Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
• Bug Fix: Fixed service fail when retrieving configuration
• Added compression for WebAPI communication
• Bug Fix: Fixed recorder name missing from notification emails
• Improved deserialization algorithms
• Bug Fix: Fixed an issue that prevented looking up user accounts in unreachable trusted domains
• Bug Fix: Fixed error when applying changes in Roles

Management Client 2022 R1

• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
• Bug Fix: Fixed maintaining aspect ratio when digitally zooming in
• Bug Fix: Fix Unable to delete Basic Users after upgrade - "Guid should contain 32 digits with 4 dashes"
• Bug Fix: Fixed proxy errors with heavy driver load.
• Bug Fix: Fixed when you delete Basic user from the Administrators role it gets restored after refresh 
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel
• Bug Fix: Fixed missing license information on details page
• Improved time for deleting hardware
• Bug Fix: Fixed service fail when retrieving configuration
• Bug Fix: Fixed crash on login screen
• Bug Fix: Fixed a bug causing to not be able to log in with domain name as part of username.
• Bug Fix: Fixed recorder name missing from notification emails
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles

Event Server 2022 R1

• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files.
• Bug Fix: Fixed an issue witth MIP plugins on the Event Server.
• Bug Fix: Fixed server failing to start due to access control configuration load error.
• Bug Fix: Fixes TCP/UDP stack usage.
• Bug Fix: Fixed an issue that prevented the retrieval of user information related to alarms.
• Bug Fix: Fixed performance problem with large quantity of generic events.
• Added message communication filtering.
• Bug Fix: Fixed time period for alarms.
• Bug Fix: Fixed a lingering disabled alarm after server restart.

Mobile Server 2022 R1

• Bug Fix: Fixed cameras will not stream in Web Client when codec set to MPEG

Recording Server 2022 R1

• Bug Fix: Fix Cameras are offline after upgrade.
• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files.
• Bug Fix: Fixed proxy errors with heavy driver load.
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel.
• Bug Fix: Fixed a failure when creating DirectX devices.
• Improved AD sync algorithm with database when AD is unreachable.
• Bug Fix: Fixed a crash with H265 encoded streams
• Bug Fix: Fixed latest stored PTZ values not being reset.
• Improved time for deleting hardware.
• Bug Fix: Fixed multiple Failover Servers handling single Recording Server.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Added compression for WebAPI communication.
• Bug Fix: Fixed service fail when retrieving configuration.
• Bug Fix: Fixed a bug causing to not be able to log in with domain name as part of username.
• Bug Fix: Fixed Failover Service not taking over Recorder after group change.
• Bug Fix: Fixed recorder name missing from notification emails.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.
• Fixed a crash in the media database due to duplicated tables

Desk Client X64 2022 R1

• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files.
• Bug Fix: Fixed maintaining aspect ratio when digitally zooming in.
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel.
• Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192.
• Bug Fix: Fixed startup scripting not respecting login choices.
• Bug Fix: Fixed application memory leak when session is locked.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Bug Fix: Fixed crash on login screen.
• Bug Fix: Fixed plugins not initializing properly.
• Improved time for loading items on the map and Element Selector performance.

Desk Client X86 2022 R1

• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files.
• Bug Fix: Fixed maintaining aspect ratio when digitally zooming in.
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel.
• Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192.
• Bug Fix: Fixed startup scripting not respecting login choices.
• Bug Fix: Fixed application memory leak when session is locked.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Bug Fix: Fixed crash on login screen.
• Bug Fix: Fixed plugins not initializing properly.
• Improved time for loading items on the map and Element Selector performance.



MOBOTIX HUB 2021 R1

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.202204281138.MS.21.21.1877.146.exe)

• Changed AD sync algorithm with database when AD is unreachable

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.431627.exe)

• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled.

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.460869.exe)

• Bug Fix: Generic events not created properly

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.500105.exe)

• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.

Management Server 2021 R1

• Bug Fix: Fixed failing service registration, when the app pools are running under local machine user accounts.
• Bug Fix: Fixed the inability to view storage configuration for a recorder, which has pending tasks.
• Bug Fix: Fixed incorrect privacy settings details.
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.
• Bug Fix: Fixed missing map door icons.
• Optimize device license updates when enabling/disabling device.
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled.
• Bug Fix: missing sound notifications.
• MonitorWall performance improvements for layout updates.
• Bug Fix: Fixed enquring nested user/group from foreign domain.
• Bug Fix: Fixed issues with encryption and server registration.
• Fix Adding basic user by using ConfigAPIClient returns error.
• Bug Fix: Fixed an issue with web client logon through the Mobile Server.
• Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Added compression for WebAPI communication.
• Bug Fix: ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer.
• Bug Fix: Privacy mask not applied correctly when MS and RS are in different time zones.
• Bug Fix: Fixed ConfigAPI failing to get users for role.
• Bug Fix: Fixed failing installation of Failover Recording Server.
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.
• Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.




Management Client 2021 R1

• Bug Fix: Fixed incorrect privacy settings details.
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.
• Bug Fix: Fixed missing map door icons.
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled.
• Fix missing sound notifications.
• Bug Fix: Fixed replacing a camera using the HTTPS protocol.
• Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Bug Fix: Fixed multiple requests for password in Access Control.
• Added compression for WebAPI communication.
• Add user-friendly text Camera live feed stopped.
• Fix validate properties error messages not displayed.
• Fix Generic events not created properly.
• Bug Fix: Fixed an issue that would cause the ICP driver to constantly re-authenticate.
• Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer.
• Fix Privacy mask not applied correctly when MS and RS are in different time zones.
• Bug Fix: Fixed missing license information on details page.
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.
• Bug Fix: Fixed application crash while switching recorders if Auto Hide is selected in the Preview panel.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.

Event Server 2021 R1

• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.
• Bug Fix: Fixed missing map door icons.
• Fix Change shutdown behaviour.
• Fix Generic events not created properly.
• Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer.
• Bug Fix: Fixed an error when opening alarms.
• Bug Fix: Fixed state on alarms without alarm definition.
• Added message communication filtering.

DLNA Server 2021 R1

• UPnPTools 3rd party library update

Log Server 2021 R1

• Bug Fix: Fixed wrong JAP translation for "UTC time" in Audit Logs.
• Bug Fix: Fixed Log Server not registering itself in the Registry.
• Increased the time span of "ExpiredLogsMaximumLifetimeInDays" for the Log server.

Mobile Server 2021 R1

• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.

Desk Client 2021 R1

• Fixed incorrect privacy settings details
• Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
• Fixed missing map door icons
• Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled
• Fix missing sound notifications
• Fixed replacing a camera using the HTTPS protocol
• Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
• Fixed multiple requests for password in Access Control.
• Added compression for WebAPI communication
• Add user-friendly text Camera live feed stopped
• Fix validate properties error messages not displayed
• Fix Generic events not created properly
• Fixed an issue that would cause the ICP driver to constantly re-authenticate
• Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
• Fix Privacy mask not applied correctly when MS and RS are in different time zones
• Fixed missing license information on details page
• Fixed camera rename causing System Monitor to show incorrect states
• Fixed timeline does not show bookmark when time is x:00:00
• Fixed application crash while switching recorders if Auto Hide is selected in the Preview panel
• Improved deserialization algorithms
• Fixed error when applying changes in Roles

MOBOTIX HUB 2020 R3

Management Server 2020 R3 Database (File MOBOTIX.DBHotfix.398446.exe)

• Bug Fix: Fixed audit log missing when trying to login in SC with user that's not part of any role.

Management Server 2020 R3 Database (File MOBOTIX.DBHotfix.456551.exe)

• Fix for duplicate system monitor states.

Management Server 2020 R3 Database (File MOBOTIX.DBHotfix.458210.exe)

• Fix blank camera details in system monitor when Recording server is in Failover.

Management Server 2020 R3

• Bug Fix: Fixed an issue when decrypting older recording server passwords.
• Added compression for WebAPI communication
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed generation of failover started and stopped events.
• Implemented automatic driver proxy splitting (requires DP 11.4 or higher).
• Performance Optimizations for RetrievalTaskManager.Retrieve.
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Fix Axis One Click: In 2020 R3, move hardware does not work.
• Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run.
• Bug Fix: Fixed a crash due to a null reference exception.
• Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened.
• Bug Fix: Fixed proxy server not being restarted on failure.
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
• Fix Unwanted Matrix event logging in the log server.
• Remove disabled cameras from System Monitor All cameras tile.
• Monitor Wall performance improvements for layout updates.
• Fix: Failed to install Failover recording server.
• Fix private views disappearing in Desk Client.
• System monitor not providing accurate information.
• Fix System monitor 'Free space' threshold setting.
• Fix AD groups/users disappear from VMS roles.
• Bug Fix: Fixed an error when querying for particular hardware devices.
• Bug Fix: Fixed error cannot read the received license information.
• Bug Fix: Fixed some issues that would cause high memory and CPU consumption.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.
• Fixed application generating enormous MIP logs
  
• Fixed evidence lock deletion not performed at once for all expired evidence locks

Management Client 2020 R3

• Improved handling of toolkit exceptions during cleanup.
• Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called.
• Bug Fix: Fixed management client stream previews not visualized when decoded on NVIDIA GPU.
• Fixes and improvements to hardware and software decoding.
• Bug Fix: Fixed an issue when decrypting older recording server passwords.
• Bug Fix: Fixed management client crash when selecting hardware which does not have info for MAC address.
• Fix Edge recording jobs queue on unsupported devices after replacing previous device that supported it.
• Added compression for WebAPI communication.
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images.
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed application hangs/crashes when turning the monitors on.
• Implemented automatic driver proxy splitting (requires DP 11.4 or higher).
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run.
• Bug Fix: Fixed a crash due to a null reference exception.
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4).
• Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened.
• Fix Windows accessibility features causing StackOverflow in TimeProfiles Week/Month View.
• Bug Fix: Fixed proxy server not being restarted on failure.
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
• Remove disabled cameras from System Monitor All cameras tile.
• Fix Camera rename causes mgmt client to freeze.
• Fix Management Client  Input preview does not show lamp due to quirky layout.
• System monitor not providing accurate information.
• Fix Interconnect UI Update Hardware reporting DeviceName as a change.
• Fixing SC digital zoom.
• Bug Fix: Fixed error cannot read the received license information.
• Bug Fix: Fixed some issues that would cause high memory and CPU consumption.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.

Event Server 2020 R3 Database (File MOBOTIX.DBHotfix.399760.exe)

• Fix sp_Alarm_t001_PostCommand to get correct related camera when events/alarms are chained.

Event Server 2020 R3

• Improved handling of toolkit exceptions during cleanup.
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Fix log messages not being registered.
• Bug Fix: Fixed HTTP headers' case sensitivity when sending events via XML.
• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.
• Correctly call DateTime.ToString() with InvariantCulture when making a Alarm search in the SC.
• Bug Fix: Fixed some issues that would cause high memory and CPU consumption.
• Added message communication filtering.
• Fixed application generating enormous MIP logs
  
• Fixed an issue with changed AC elements on configuration refresh

Data Collector 2020 R3

• System monitor not providing accurate information.
• Fix System monitor 'Free space' threshold setting.

Log Server 2020 R3

• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.

Mobile Server 2020 R3

• Bug Fix: Fixed lost connection to H265 cameras, when decoding is not hardware accelerated.
• Bug Fix: Fixed a problem with hardware accelerated decoding on NVIDIA GPUs, causing a crash when resizing streams.
• Bug Fix: Fixed a problem with hardware accelerated decoding on NVIDIA GPUs, when using older interfaces.
• Bug Fix: Fixed an issue with the timeline control not closing properly on the Investigate tab.
• Bug Fix: Fixed not showing video preview with alarms in the Web client.
• Bug Fix: Fixed streaming issue with Mobotix Q24 MxPEG codec.
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4).
• Mobile Client push-to-talk does not function.
• Bug Fix: Fixed MPEG4 camera streams.
• Bug Fix: Fixed an issue that would cause excessive bandwidth when playing recorded footage.

Recording Server 2020 R3

• Improved handling of toolkit exceptions during cleanup
• Fixed a problem in MIP Driver Framework when adding hardware with an empty list of settings for a stream definition
• Fixes and improvements to hardware and software decoding
• Fixed an issue when decrypting older recording server passwords
• Fix Edge recording jobs queue on unsupported devices after replacing previous device that supported it.
• Fixed offline cameras after upgrade
• Added compression for WebAPI communication
• Fixed an issue that would cause the server to delete live table footage for moved hardware
• Fixed incorrect decoder parameters, resulting in blurry stream images
• Implemented automatic driver proxy splitting (requires DP 11.4 or higher)
• Fixed incorrect behaviour when stepping through metadata
• Fixed failover recorder not refreshing its token properly, resulting in the recording server being unable to start
• Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run
• Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4)
• Fixed a problem that would cause the MIP Driver video channel to be reopened
• Fixed proxy server not being restarted on failure
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
• System monitor not providing accurate information
• Fix edge storage retrieval.
• Fixed a crash with H.265 encoded streams
• Fixed error cannot read the received license information
• Fixed some issues that would cause high memory and CPU consumption
• Improved deserialization algorithms
• Fixed recorder resource usage on startup, after Device Pack installation
• Fixed error when applying changes in Roles
• Fixed application generating enormous MIP logs
• Fixed Output activation holds output active
• Fixed evidence lock deletion not performed at once for all expired evidence locks

Desk Client 2020 x64 R3

• Fix SC crashes when pressing Delete key on the Sensor item on Map.
• Fix Desk Client does not send view to selected monitor when monitors are scaled somewhere beyond 100% with multiple monitors.
• Improved handling of toolkit exceptions during cleanup.
• Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called.
• Fixes and improvements to hardware and software decoding.
• Bug Fix: Fixed "prevent re-export" functionality not taking effect for already exported footage.
• Fix Map exception when switching between "Empty" view and Map with Buildings.
• Fix ViewItem plugins crash in Desk Client 2020 R3 -Decreasing width with invalid amount.
• Bug Fix: Fixed infinite loop when exiting service channel communication.
• Fix stream reconnection issues.
• Fix for exports being oversized compared to previous versions.
• Bug Fix: Fixed encryption error in SC player when opening databases.
• Bug Fix: Fixed issue with missing audio in live mode.
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images.
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed application hangs/crashes when turning the monitors on.
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Bug Fix: Fixed icon status not updating on the map in MFA.
• Bug Fix: Fixed MIP plugin items not appearing in dropdown menu in Map setup mode
• Bug Fix: Fixed emptying workspace view items on configuration reload.
• Introduce the option to add a new variable in Client.exe.config. <add key="MapUseMoore" value="False"/> By default it is not part of the config file. If governs if we use or not the Moore Neighborhood Tracing algorithm when calculating the clickable area of icons placed on a Map.
• Bug Fix: Fixed a crash when changing views on a multi monitor / gpu environment.
• Fix high number connections issue in Service Chanel.
• Bug Fix: Fixed a crash due to a null reference exception.
• Bug Fix: Fixed a crash when no view layouts are selected within the SC profile.
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4).
• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.
• Fixed bookmarks addded with BookmarkService.Instance.BookmarkCreate doesn't appear in playback timeline until after some time.
• Fixes to metadata visualization during playback
  
• Update the timeline brackets on export dialog line timestamp set.
  
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
  
• Fix blank item in export window
  
• Remove disabled cameras from System Monitor All cameras tile.
  
• Persist server time zone when exporting in Desk Client Player format.
  
• Fix unnecessary prompt for unsaved changes in export
  
• Fixed a crash related to G711 audio codec
  
• Monitor Wall performance improvements for layout updates
  
• Fixed slow stream reconnection, when returning from a zoomed view
  
• Fixed a problem that would prevent metadata from being shown in playback
  
• Fixed alarm notifications not stopping on remote clients, when the alarm's state is changed
  
• Fixed an issue with digital zoom in high resolution streams
  
• Fixed an issue that would cause excessive bandwidth when playing recorded footage
  
• Fix UI freeze when sending camera to Monitor Wall.
  
• Fixed a memory leak when opening shared DirectX resources
  
• Fix Alarm with lower priority silences alarm with higher priority
  
• Fix memory leak when changing view settings and sending cameras to Monitor Wall.
  
• Fixing SC digital zoom
  
• Implemented plugin item cache in Maps
  
• Fixed rendering buffer exhaustion
  
• Fixed some issues that would cause high memory and CPU consumption

Desk Client 2020 x86 R3

• Fix SC crashes when pressing Delete key on the Sensor item on Map.
• Fix Desk Client does not send view to selected monitor when monitors are scaled somewhere beyond 100% with multiple monitors.
• Improved handling of toolkit exceptions during cleanup.
• Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called.
• Fixes and improvements to hardware and software decoding.
• Bug Fix: Fixed "prevent re-export" functionality not taking effect for already exported footage.
• Fix Map exception when switching between "Empty" view and Map with Buildings.
• Fix ViewItem plugins crash in Desk Client 2020 R3 -Decreasing width with invalid amount.
• Bug Fix: Fixed infinite loop when exiting service channel communication.
• Fix stream reconnection issues.
• Fix for exports being oversized compared to previous versions.
• Bug Fix: Fixed encryption error in SC player when opening databases.
• Bug Fix: Fixed issue with missing audio in live mode.
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images.
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed application hangs/crashes when turning the monitors on.
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Bug Fix: Fixed icon status not updating on the map in MFA.
• Bug Fix: Fixed MIP plugin items not appearing in dropdown menu in Map setup mode
• Bug Fix: Fixed emptying workspace view items on configuration reload.
• Introduce the option to add a new variable in Client.exe.config. <add key="MapUseMoore" value="False"/> By default it is not part of the config file. If governs if we use or not the Moore Neighborhood Tracing algorithm when calculating the clickable area of icons placed on a Map.
• Bug Fix: Fixed a crash when changing views on a multi monitor / gpu environment.
• Fix high number connections issue in Service Chanel.
• Bug Fix: Fixed a crash due to a null reference exception.
• Bug Fix: Fixed a crash when no view layouts are selected within the SC profile
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4).
• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.
• Fixed bookmarks addded with BookmarkService.Instance.BookmarkCreate doesn't appear in playback timeline until after some time.
  
• Fixes to metadata visualization during playback
  
• Update the timeline brackets on export dialog line timestamp set.
  
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
  
• Fix blank item in export window
  
• Remove disabled cameras from System Monitor All cameras tile.
  
• Persist server time zone when exporting in Desk Client Player format.
  
• Fix unnecessary prompt for unsaved changes in export
  
• Fixed a crash related to G711 audio codec
  
• Monitor Wall performance improvements for layout updates
  
• Fixed slow stream reconnection, when returning from a zoomed view
  
• Fixed a problem that would prevent metadata from being shown in playback
  
• Fixed alarm notifications not stopping on remote clients, when the alarm's state is changed
  
• Fixed an issue with digital zoom in high resolution streams
  
• Fixed an issue that would cause excessive bandwidth when playing recorded footage
  
• Fix UI freeze when sending camera to Monitor Wall.
  
• Fixed a memory leak when opening shared DirectX resources
  
• Fix Alarm with lower priority silences alarm with higher priority
  
• Fix memory leak when changing view settings and sending cameras to Monitor Wall.
  
• Fixing SC digital zoom
  
• Implemented plugin item cache in Maps
  
• Fixed rendering buffer exhaustion
  
• Fixed some issues that would cause high memory and CPU consumption

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!




File	Purpose	Installation required  or optional
MOBOTIX HUB2023 R2
Mobotix.Hotfix.202311071536.ES.23.2.30.1.104.exe	Update Event Server 2023 R2	Required
Mobotix.Hotfix.202311071536.MS.23.2.25.1.104.exe	Update Management Server 2023 R2	Required
Mobotix.Hotfix.202311071530.MC.23.2.25.1.104.exe	Update Management Client 2023 R2	Required
Mobotix.Hotfix.202311071537.MoS.23.2.21.1.104.exe	Update Mobile Server 2023 R2	Required
Hub Log Server 2023 R2 Installer x 64.exe	Update Log Server 2023 R2	Required
Mobotix.Hotfix.202311071531.RS.23.2.25.1.104.exe	Update Recording Server 2023 R2	Required
Mobotix.Hotfix.202311071533.SC.23.21.19.104.exe	Update Desk Client 2023 R2	Required
MOBOTIX HUB2023 R1
Mobotix.Hotfix.202310261150.ES.23.1.36.1.1192.exe	Update Event Server 2023 R1	Required
Mobotix.Hotfix.202310261149.MS.23.11.139.1.1192.exe	Update Management Server 2023 R1	Required
Mobotix.Hotfix.202307280735.MC.23.1.139.1.828.exe	Update Management Client 2023 R1	Required
Mobotix.Hotfix.202310261151.MoS.23.1.28.1.1192.exe	Update Mobile Server 2023 R1	Required
Hub Log Server 2023 R1 Installer x 64.exe	Update Log Server 2023 R1	Required
Mobotix.Hotfix.202310261146.RS.23.1.139.1.1192.exe	Update Recording Server 2023 R1	Required
Mobotix.Hotfix.202310261147.SC.23.11.54.1192.exe	Update Desk Client 2023 R1	Required
MOBOTIX HUB2022 R3
Mobotix.Hotfix.202310261136.ES.22.33.35.2627.exe	Update Event Server 2022 R3	Required
Mobotix.Hotfix.202310261135.MS.22.33.313.2627.exe	Update Management Server 2022 R3	Required
Mobotix.Hotfix.202310261132.MC.22.33.313.2627.exe	Update Management Client 2022 R3	Required
Hub Log Server 2022 R3 Installer x64.exe	Update Log Server 2022 R3	Required
Mobotix.Hotfix.202310261137.MoS.22.3.125.3.2627.exe	Update Mobile Server 2022 R3	Required
Mobotix.Hotfix.202310261133.RS.22.33.313.2627.exe	Update Recording Server 2022 R3	Required
Mobotix.Hotfix.202310261134.DC.22.33.268.2627.exe	Update Desk Client 2022 R3	Required
MOBOTIX HUB2022 R2
Mobotix.Hotfix.202307311310.ES.22.21.25.1566.exe	Update Event Server 2022 R2	Required
Mobotix.Hotfix.202310301343.MS.22.21.26.2312.exe	Update Management Server 2022 R2	Required
Mobotix.Hotfix.202310301338.MC.22.21.26.2312.exe	Update Management Client 2022 R2	Required
Hub Log Server 2022 R2 Installer x64.exe	Update Log Server 2022 R2	Required
MOBOTIXHUBMobileServerInstaller_x64.exe	Update Mobile Server 2022 R2	Required
VideoOS.OpenNetworkBridge.installer.exe	Update Open Network Bridge 2022 R2	Required
Mobotix.Hotfix.202307311313.RS.22.21.26.1565.exe	Update Recording Server 2022 R2	Required
Mobotix.Hotfix.202310301341.DCX64.22.21.24.2312.exe	Update Desk Client 2022 R2	Required
MOBOTIX HUB2022 R1
Mobotix.Hotfix.202307251240.ES.22.11.4987.652.exe	Update Event Server 2022 R1	Required
Mobotix.Hotfix.202307251238.MC.22.11.5810.649.exe	Update Management Client 2022 R1	Required
Mobotix.DbHotfix.507896.exe	Update Management Server 2022 R1 Datenbase	Required
Mobotix.Hotfix.202307251238.MS.22.11.5810.648.exe	Update Management Server 2022 R1	Required
MOBOTIXHUBMobileServerinstaller_x64.exe	Update Mobile Server 2022 R1	Required
Mobotix.Hotfix.20231027114.RS.22.11.5810.1253.exe	Update Recording Server 2022 R1	Required
Mobotix.Hotfix.202307251236.SCX64.22.11.4293.650.exe	Update Desk Client X64 2022 R1	Required
Mobotix.Hotfix.202307251240.SCX86.22.11.3471.651.exe	Update Desk Client X86 2022 R1	Required
MOBOTIX HUB2021 R1
MOBOTIXHUBDLNAServerInstaller_x64.exe	Update DLNA Server 2021 R1	Required
Mobotix.Hotfix.202305030752.ES.21.1.7871.2.2385.exe	Update Event Server 2021 R1	Required
HUB Log Server 2021 R1 Installer.exe	Update Log Server 2021 R1	Required
Mobotix.Hotfix.202306020634.MC.21.12.12177.2466.exe	Update Management Client 2021 R1	Required
Mobotix.DbHotfix.202204281138.MS.21.211877.146.exe	Update Management Server 2021 R1 Database	Required
Mobotix.DbHotfix.431627.exe	Update Management Server 2021 R1 Database	Required
Mobotix.DbHotfix.500105.exe	Update Management Server 2021 R1 Database	Required
Mobotix.DbHotfix.460869.exe	Update Management Server 2021 R1 Database	Required
Mobotix.Hotfix.202306020632.MS.21.12.12177.2465.exe	Update Management Server 2021 R1	Required
MOBOTIXHUBMobileServerinstaller_x64.exe	Update Mobile Server 2021 R1	Required
Mobotix.Hotfix.202306020634.SCX64.21.12.12177.2466.exe	Update Desk Client 2021 R1	Required
MOBOTIX HUB2020 R3
VideoOS.DataCollector.Installer_x64.msi	Update Data Collector 2020 R3	Required
DBHotfix399760.exe	Update Event Server 2020 R3 Database	Required
Mobotix.Hotfix.202311011354.ES.20.3.78.1.4650.exe	Update Event Server 2020 R3	Required
HUB Log Server 2020 R3 Installer.exe	Update Log Server 2020 R3	Required
Mobotix.Hotfix.202306011120.MC.20.31.93.3783.exe	Update Management Client 2020 R3	Required
Mobotix.DbHotfix.398446.exe	Update Management Server 2020 R3 Database	Required
Mobotix.DbHotfix.456551.exe	Update Management Server 2020 R3 Database	Required
Mobotix.DbHotfix.458210.exe	Update Management Server 2020 R3 Database	Required
Mobotix.Hotfix.202311011404.MS.20.31.93.4651.exe	Update Management Server 2020 R3	Required
MOBOTIXHUBMobileServerinstaller_x64.exe	Update Mobile Server 2020 R3	Required
Mobotix.Hotfix.202311011417.RS.20.31.93.4652.exe	Update Recording Server 2020 R3	Required
Mobotix.Hotfix.202307221305.SCX64.20.31.83.4016.exe	Update Desk Client X64 2020 R3	Required
Mobotix.Hotfix.202307221333.SCX86.20.31.71.4020.exe	Update Desk Client X86 2020 R3	Required

---

top

Version 2023 R1 Aug-2023 cumulative patch for MOBOTIX HUB


Published on: 2023-08-04

New and improved functions

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

MOBOTIX HUB 2023 R1

Management Server 2023 R1

• Fixed a problem with updating hardware or hardware settings on Axis One-Click devices
  
• Added compression for WebAPI communication
• Bug Fix: Fixed configuration backup *.bak file naming.
• Bug Fix: Fixed crash on removing devices
• Improved deserialization algorithms
• Added support for QueryItems on the ConfigurationAPI
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed issue with Notification Profile test emails not being sent
• Fixed an issue when looking up user accounts in trusted domains

Management Client 2023 R1


• Fixed basic user deletion issue
• Added compression for WebAPI communication
• Fixed configuration backup *.bak file naming.
• Fixed a crash on device removal
• Improved deserialization algorithms
•  Fixed categories not showing in incident records and reports.
• Added support for QueryItems on the ConfigurationAPI
• Fixed an issue related to decimal separators when opening incident projects
• Fixed crash that occurred when selecting the View Layouts tab or when editing a Wall preset layout
• Fixed the number of displayed interconnected devices in client license info

Event Server 2023 R1


• Improvements to audio and video synchronisation
• Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Fixed error getting registered services from external address
• Fixed performance problem with large quantity of generic events
• Added message communication filtering
• Fixed error when metadata devices get disconnected

Recording Server 2023 R1


• Fixed array dimensions exceeding supported range
• Added compression for WebAPI communication
• Improvements to audio and video synchronisation
• Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Fixed an issue when decoding H265 encoded streams
• Added parameter response timeout in Failover Server config file
• Fixed error getting registered services from external address
• Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Fixed the formatting of TriggerTime variables
• Fixed error when applying changes in Roles
• Fixed unresponsive recorder operations during update driver scan

Mobil Server 2023 R1


• Fixed MoS requiring reboot after patch
• Improvements to audio and video synchronisation
• Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Fixed an issue that prevents sending certain push notifications to clients
• Fixed an issue that previously hindered the addition of specific cameras to investigations
• Fixed a problem related to the removal of cameras from investigations
• Fixed an issue that caused difficulties in displaying the calendar control while working with investigations.
• Fixed an issue where the tray controller won't be able to interact with the service after patch installation

Open Network Bridge 2023 R1


• Added conditioning for AD and Basic users.

Desk Client 2023 R1


• Bug Fix: Fixed a crash with deinterlaced analog camera streams
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Access Control cardholder and door selection crash
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video wall
• Bug Fix: Fixed a mouse pointer issue when dragging view items
• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed#
• Bug Fix: Fixed client logging through script
• Bug Fix: Fixed an issue that could cause a hang at application shutdown
• Bug Fix: Fixed alarm audio notification issues
• Bug Fix: Fixed an issue related to decimal separators when opening incident projects
• Bug Fix: Fixed lost sound in Matrix, Hotspot and Carousel
• Bug Fix: Fixed issue where the mouse gets locked to the list of alarms in the Alarm Manager
• Improvements to Maps load time via caching
• Bug Fix: Fixed client connection to Incident Manager service with custom ports

MOBOTIX HUB 2022 R3

Management Server 2022 R3

• Added configurable timeout when checking failover server status
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager basic users denied permissions
• Added compression for WebAPI communication
• Bug Fix: Fixed issue when obtaining domain DNS in some network configurations
• Bug Fix: Fixed an error causing AD synchronization issues
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles
• Bug Fix: Fixed formatting issue with $TriggerTime$ variable and improved customization by allowing users to define their own format.



Management Client 2022 R3

• Bug Fix: Fixed array dimensions exceeding supported range
• Added compression for WebAPI communication
• Bug Fix: Fixed not possible to multiselect in Edit Device Group Members
• Improvements to audio and video synchronisation
• Added DisableMinidumpCreation option to the config file
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Bug Fix: Fixed basic user deletion issue
• Bug Fix: Fixed client logging through script
• Bug Fix: Fixed recorder tree navigation when selecting a camera preview panel
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed an issue related to decimal separators when opening incident projects
• Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles
• Bug Fix: Fixed scrollbar disappearance when selecting group members

Event Server 2022 R3


• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Monitor Wall and token is refreshed
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed performance problem with large quantity of generic events
• Added message communication filtering
• Bug Fix: Fixed error when metadata devices get disconnected




Mobile Server 2022 R3


• Bug Fix: Fixed MoS requiring reboot after patch
• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Bug Fix: Fixed an issue that prevents sending certain push notifications to clients
• Bug Fix: Fixed an issue that previously hindered the addition of specific cameras to investigations
• Bug Fix: Fixed a problem related to the removal of cameras from investigations
• Bug Fix: Fixed an issue that caused difficulties in displaying the calendar control while working with investigations.
• Bug Fix: Fixed an issue where the tray controller won't be able to interact with the service after patch installation

Recording Server 2022 R3


• Bug Fix: Fixed array dimensions exceeding supported range
• Added compression for WebAPI communication
• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Bug Fix: Fixed an issue when decoding H265 encoded streams
• Added parameter response timeout in Failover Server config file
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Bug Fix: Fixed the formatting of TriggerTime variables
• Bug Fix: Fixed error when applying changes in Roles
• Bug Fix: Fixed unresponsive recorder operations during update driver scan

Open Network Bridge 2022 R3


• Added conditioning for AD and Basic users.

Log Server 2022 R3


• Added increased time span of "ExpiredLogsMaximumLifetimeInDays"
• Bug Fix:Fixed an issue that prevented normal operation of the service when it is installed in a cluster

Desk Client 2022 R3


• Bug Fix: Fixed a crash with deinterlaced analog camera streams
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Access Control cardholder and door selection crash
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video wall
• Bug Fix: Fixed a mouse pointer issue when dragging view items
• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Video Wall and token is refreshed
• Bug Fix: Fixed client logging through script
• Bug Fix: Fixed an issue that could cause a hang at application shutdown
• Bug Fix: Fixed alarm audio notification issues
• Bug Fix: Fixed an issue related to decimal separators when opening incident projects
• Bug Fix: Fixed lost sound in Matrix, Hotspot and Carousel
• Bug Fix: Fixed issue where the mouse gets locked to the list of alarms in the Alarm Manager
• Improvements to Maps load time via caching
• Bug Fix: Fixed client connection to Incident Manager service with custom ports

MOBOTIX HUB 2022 R2

Management Server 2022 R2

• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed Incident Manager logging activity error
• Bug Fix: Fixed default name of configuration backup
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager basic users denied permissions
• Bug Fix: Fixed an issue when looking up user accounts in trusted domains
• Added compression for WebAPI communication
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles




Management Client 2022 R2

• Bug Fix: Fixed Guid should contain 32 digits with 4 dashes when removing basic users from roles
• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed page for registering license details is not found
• Bug Fix: Fixed incident start and end time should not be changed after editing details
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager empty list export crash
• Added new option for PTZ session reservation
• Added compression for WebAPI communication
• Bug Fix: Fixed redundant communication warning message
• Improved deserialization algorithms
• Bug Fix: Fixed Incident Manager plugin registration
• Bug Fix: Fixed error when applying changes in Roles




Event Server 2022 R2

• Bug Fix: Fixed application crash when using Imagus plugin
• Added configuration parameters for the recording session
• Bug Fix: Fixed a bug when disabling alarms with 3rd party access control systems
• Bug Fix: Fixed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Bug Fix: Bug Fix: Fixed performance problem with large quantity of generic events
• Added RSStatusIntervalDelay and RSStatusIntervalDelayForDisconnected config settings
• Added message communication filtering
• Bug Fix: Fixed timeout issue on large databases




Mobile Server 2022 R2

• Bug Fix: Fixed client notifications not received after service restart
• Bug Fix: Fixed a crash with H265 encoded streams
• Bug Fix: Fixed an issue with the service relying on a successful ICMP ping response
• Bug Fix: Fixed a security bug related to login

Onvif Bridge 2022 R2

• Bug Fix: Onvif Bridge products [Integrations] won't run with localized [Network Service] account] on German OS
• Bug Fix: Fixed issue when obtaining status of OAuth server over HTTPS

Log Server 2022 R2

• Added increased time span of "ExpiredLogsMaximumLifetimeInDays"

Recording Server 2022 R2

• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed a crash with H265 encoded streams
• Bug Fix: Fixed latest stored PTZ values not being reset
• Bug Fix: Fixed application crash when using Imagus plugin
• Bug Fix: Fixed a crash which might occur if a failover transfer is aborted
• Bug Fix: Fixed Output activation holds output active
• Added compression for WebAPI communication
• Bug Fix: Fixed connection check timeout in MIPSDK
• Improvements to audio and video synchronisation
• Bug Fix: Fixed issue when obtaining status of OAuth server over HTTPS
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles
• Bug Fix: Fixed timeout issue on large databases
• Bug Fix: Fixed multiple Failover Servers handling single Recording Server

Desk Client 2022 R2

• Bug Fix: Fixed a hang during the login procedure
• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Bug Fix: Fixed an issue with the LPR workspace not containing data
• Fixed startup scripting not respecting login choices
• Bug Fix: Fixed incident start and end time should not be changed after editing details
• Bug Fix: Fixed an issue with the createplayer commandline parameter not including plugins into the export
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed an issue when decoding H265 encoded streams
• Bug Fix: Fixed Incident Manager empty list export crash
• Bug Fix: Fixed behaviour of playback speed and timespan sliders
• Bug Fix: Fixed application crash when using Imagus plugin
• Bug Fix: Fixed a crash when playing back footage from a floating window
• Bug Fix: Fixed the behaviour of the ignore status feature
• Bug Fix: Fixed microphone not automatically selected when camera is sent to Video Wall
• Bug Fix: Fixed disappearing recording toolbar
• Bug Fix: Fixed connection check timeout in MIPSDK
• Bug Fix: Fixed alarm audio notification issues
• Improvements to audio and video synchronisation
• Bug Fix: Fixed redundant communication warning message
• Bug Fix: Fixed alarm notification playback of ADPCM encoded .wav files
• Bug Fix: Fixed disabled elements in map view setup mode
• Bug Fix: Fixed Incident Manager plugin registration
• Bug Fix: Fixed timeout issue on large databases




MOBOTIX HUB 2022 R1

Management Server 2022 R1 Database (File MOBOTIX.DBHotfix.507896.exe)

• Improved AD sync algorithm with database when AD is unreachable

Management Server 2022 R1

• Bug Fix: Fixed an issue that prevented IDP to SQL Server communication to be encrypted
• Added support for generic events as alarm sources
• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
• Bug Fix: Fixed an issue when querying the server for user information
• Bug Fix: Fixed license activation timeout on large systems
• Improved AD sync algorithm with database when AD is unreachable
• Added parameter MaxBatchCount in ServerConfig file
• Improved device license updates when enabling/disabling device
• Improved time for deleting hardware
• Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
• Bug Fix: Fixed service fail when retrieving configuration
• Added compression for WebAPI communication
• Bug Fix: Fixed recorder name missing from notification emails
• Improved deserialization algorithms
• Bug Fix: Fixed an issue that prevented looking up user accounts in unreachable trusted domains
• Bug Fix: Fixed error when applying changes in Roles

Management Client 2022 R1

• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
• Bug Fix: Fixed maintaining aspect ratio when digitally zooming in
• Bug Fix: Fix Unable to delete Basic Users after upgrade - "Guid should contain 32 digits with 4 dashes"
• Bug Fix: Fixed proxy errors with heavy driver load.
• Bug Fix: Fixed when you delete Basic user from the Administrators role it gets restored after refresh 
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel
• Bug Fix: Fixed missing license information on details page
• Improved time for deleting hardware
• Bug Fix: Fixed service fail when retrieving configuration
• Bug Fix: Fixed crash on login screen
• Bug Fix: Fixed a bug causing to not be able to log in with domain name as part of username.
• Bug Fix: Fixed recorder name missing from notification emails
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles

Event Server 2022 R1

• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files.
• Bug Fix: Fixed an issue witth MIP plugins on the Event Server.
• Bug Fix: Fixed server failing to start due to access control configuration load error.
• Bug Fix: Fixes TCP/UDP stack usage.
• Bug Fix: Fixed an issue that prevented the retrieval of user information related to alarms.
• Bug Fix: Fixed performance problem with large quantity of generic events.
• Added message communication filtering.
• Bug Fix: Fixed time period for alarms.
• Bug Fix: Fixed a lingering disabled alarm after server restart.

Mobile Server 2022 R1

• Bug Fix: Fixed cameras will not stream in Web Client when codec set to MPEG

Recording Server 2022 R1

• Bug Fix: Fix Cameras are offline after upgrade.
• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files.
• Bug Fix: Fixed proxy errors with heavy driver load.
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel.
• Bug Fix: Fixed a failure when creating DirectX devices.
• Improved AD sync algorithm with database when AD is unreachable.
• Bug Fix: Fixed a crash with H265 encoded streams
• Bug Fix: Fixed latest stored PTZ values not being reset.
• Improved time for deleting hardware.
• Bug Fix: Fixed multiple Failover Servers handling single Recording Server.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Added compression for WebAPI communication.
• Bug Fix: Fixed service fail when retrieving configuration.
• Bug Fix: Fixed a bug causing to not be able to log in with domain name as part of username.
• Bug Fix: Fixed Failover Service not taking over Recorder after group change.
• Bug Fix: Fixed recorder name missing from notification emails.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.

Desk Client X64 2022 R1

• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files.
• Bug Fix: Fixed maintaining aspect ratio when digitally zooming in.
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel.
• Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192.
• Bug Fix: Fixed startup scripting not respecting login choices.
• Bug Fix: Fixed application memory leak when session is locked.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Bug Fix: Fixed crash on login screen.
• Bug Fix: Fixed plugins not initializing properly.
• Improved time for loading items on the map and Element Selector performance.

Desk Client X86 2022 R1

• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files.
• Bug Fix: Fixed maintaining aspect ratio when digitally zooming in.
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel.
• Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192.
• Bug Fix: Fixed startup scripting not respecting login choices.
• Bug Fix: Fixed application memory leak when session is locked.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Bug Fix: Fixed crash on login screen.
• Bug Fix: Fixed plugins not initializing properly.
• Improved time for loading items on the map and Element Selector performance.

MOBOTIX HUB 2021 R2

Management Server 2021 R2

• Bug Fix: Fixed issues with encryption and server registration.
• Bug Fix: Fix Desk Client playback "slider" is now in "slow motion".
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Bug Fix: Fixed the inability to view storage configuration for a recorder, which has pending tasks.
• Bug Fix: Fixed enquiring user/group from foreign domain.
• Bug Fix: Fixed Management Client crash when clicking on Tools->Options.
• Bug Fix: Fixed ICP port exhaustion.
• Bug Fix: Fixed array dimensions exceeding supported range.
• Bug Fix: Fixed ViewItem Toolbar plugin not displayed.
• Changed AD sync algorithm with database when AD is unreachable.
• Fix service fail when retrieving configuration.
• Bug Fix: Fixed a timeout error when adding devices in Interconnect.
• Bug Fix: Fixed an issue where users for 2FA can't be loaded after deleting AD user.
• Bug Fix: Fixed application generating enormous MIP logs.
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.
• Bug Fix: Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder.
• Bug Fix: Fixed an issue when looking up user accounts in trusted domains
• Improved Monitor Wall updates performance.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.
• Bug Fix: Fixed an issue that could enable users with edit permissions on hardware to read its password.

Management Client 2021 R2

• Bug Fix: Fix Desk Client playback "slider" is now in "slow motion".
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Bug Fix: Fix validate properties error messages not displayed.
• Bug Fix: Fixed Management Client crash when clicking on Tools->Options.
• Bug Fix: Fixed Timeouts would periodically occur during periods of heavy load on the driver framework proxy client connections.
• Bug Fix: Fixed ICP port exhaustion.
• Bug Fix: Fixed a crash when selecting the motion tab of a camera.
• Bug Fix: Fixed array dimensions exceeding supported range.
• Bug Fix: Fixed ViewItem Toolbar plugin not displayed.
• Bug Fix: Fix service fail when retrieving configuration.
• Bug Fix: Fixed application generating enormous MIP logs.
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.
• Bug Fix: Fixed 'Record keyframes only' option causing System Monitor to show false critical state for Recording FPS.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.

Event Server 2021 R2

• Bug Fix: Fixed error saying Failed to get users from server.
• Bug Fix: Fixed ICP port exhaustion.
• Bug Fix: Fixed ViewItem Toolbar plugin not displayed.
• Improved shutdown behavior.
• Bug Fix: Fixed timeout error during server upgrading.
• Bug Fix: Fixed application generating enormous MIP logs.
• Added message communication filtering.

Data Collector 2021 R2

• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states

Mobile Server 2021 R2

• Bug Fix: Fixed Database Exporter path length issue.
• Bug Fix: Fixed an issue that would cause excessive bandwidth when playing recorded footage.
• Bug Fix: Fixed Mobile Server not providing video to Mobile Clients.
• Bug Fix: Fixed Mobile Server on MFA master site high CPU when Access Control is not available on child sites.
• Bug Fix: Fixed an issue with loading streams after returning from a search in Web Client.
• Bug Fix: Fixed Web/Mobile Client login failure when an MFA site is unreachable.
• Bug Fix: Fixed an issue that would cause the disappearance of active users from the status tab.
• Bug Fix: Fixed an issue with client timeout only being respected once.




Recording Server 2021 R2

• Bug Fix: Fixed an issue with driver commands not completing successfully.
• Bug Fix: Fixed offline cameras after upgrade due to duplicated database entries.
• Bug Fix: Fix Database Exporter path lenght issue.
• Fix DBExpoter fails to export when using network path.
• Bug Fix: Fixed Management Client crash when clicking on Tools->Options.
• Bug Fix: Fixed deadlock in Media Database.
• Optimizations to string operations.
• Bug Fix: Fixed Timeouts would periodically occur during periods of heavy load on the driver framework proxy client connections.
• Bug Fix: Fixed ICP port exhaustion.
• Bug Fix: Fixed array dimensions exceeding supported range.
• Bug Fix: Fixed a problem with motion detection on Intel GPUs.
• Bug Fix: Fixed ViewItem Toolbar plugin not displayed.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Bug Fix:  service fail when retrieving configuration.
• Bug Fix: Fixed application generating enormous MIP logs.
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.
• Bug Fix: Fixed a crash when decoding broken H265 streams.
• Bug Fix: Fixed 'Record keyframes only' option causing System Monitor to show false critical state for Recording FPS.
• Bug Fix: Fixed multiple Failover Servers handling single Recording Server.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.

Desk Client x64 2021 R2

• Bug Fix: Fix log in from external SC takes very long time.
• Bug Fix: Fix Desk Client playback "slider" is now in "slow motion".
• Bug Fix: Fixed several issues with right-to-left localization.
• Bug Fix: Fixed a crash when logging in to a maximized floating window.
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Bug Fix: Fix Desk Client startup scripting does not respect login choices.
• Bug Fix: Fix show desktop notification for alarms and Play sound notification are greyed out in Desk Client with Express+ 2021R2.
• Bug Fix: Fixed an issue that would cause excessive bandwidth when playing recorded footage.
• Bug Fix: Fixed an issue with digital zoom in high resolution streams.
• Bug Fix: Fixed ICP port exhaustion.
• Bug Fix: Fixed array dimensions exceeding supported range.
• Changing Timeline Slider Time Span to 1 min.
• Bug Fix: Fixed ViewItem Toolbar plugin not displayed.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Bug Fix: Fixed plugin playback inconsistency.
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel.
• Bug Fix: Fixed a crash when trying to open Search tab.
• Bug Fix: Fixed application generating enormous MIP logs.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.
• Bug Fix: Fixed behaviour of playback speed slider.
• Improved performance when sending camera to Monitor Wall.
• Bug Fix: Fixed a memory leak, when the Windows session is disconnected.
• Bug Fix: Fixed a crash, when locking a Windows session while rendering.

Desk Client x86 2021 R2

• Bug Fix: Fix log in from external SC takes very long time.
• Bug Fix: Fix Desk Client playback "slider" is now in "slow motion".
• Bug Fix: Fixed several issues with right-to-left localization.
• Bug Fix: Fixed a crash when logging in to a maximized floating window.
• Bug Fix: Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Bug fix: Fix Desk Client startup scripting does not respect login choices.
• Bug Fix show desktop notification for alarms and Play sound notification are greyed out in Desk Client with Express+ 2021R2.
• Bug Fix: Fixed an issue that would cause excessive bandwidth when playing recorded footage.
• Bug Fix: Fixed an issue with digital zoom in high resolution streams.
• Bug Fix: Fixed ICP port exhaustion.
• Bug Fix: Fixed array dimensions exceeding supported range.
• Changing Timeline Slider Time Span to 1 min.
• Bug Fix: Fixed ViewItem Toolbar plugin not displayed.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Bug Fix: Fixed plugin playback inconsistency.
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel.
• Bug Fix: Fixed a crash when trying to open Search tab.
• Bug Fix: Fixed application generating enormous MIP logs.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.
• Bug Fix: Fixed behaviour of playback speed slider.
• Improved performance when sending camera to Monitor Wall.
• Bug Fix: Fixed a memory leak, when the Windows session is disconnected.
• Bug Fix: Fixed a crash, when locking a Windows session while rendering.

MOBOTIX HUB 2021 R1

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.202204281138.MS.21.21.1877.146.exe)

• Changed AD sync algorithm with database when AD is unreachable

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.431627.exe)

• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled.

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.460869.exe)

• Bug Fix: Generic events not created properly

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.500105.exe)

• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.

Management Server 2021 R1

• Bug Fix: Fixed failing service registration, when the app pools are running under local machine user accounts.
• Bug Fix: Fixed the inability to view storage configuration for a recorder, which has pending tasks.
• Bug Fix: Fixed incorrect privacy settings details.
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.
• Bug Fix: Fixed missing map door icons.
• Optimize device license updates when enabling/disabling device.
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled.
• Bug Fix: missing sound notifications.
• MonitorWall performance improvements for layout updates.
• Bug Fix: Fixed enquring nested user/group from foreign domain.
• Bug Fix: Fixed issues with encryption and server registration.
• Fix Adding basic user by using ConfigAPIClient returns error.
• Bug Fix: Fixed an issue with web client logon through the Mobile Server.
• Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Added compression for WebAPI communication.
• Bug Fix: ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer.
• Bug Fix: Privacy mask not applied correctly when MS and RS are in different time zones.
• Bug Fix: Fixed ConfigAPI failing to get users for role.
• Bug Fix: Fixed failing installation of Failover Recording Server.
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.
• Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.




Management Client 2021 R1

• Bug Fix: Fixed incorrect privacy settings details.
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.
• Bug Fix: Fixed missing map door icons.
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled.
• Fix missing sound notifications.
• Bug Fix: Fixed replacing a camera using the HTTPS protocol.
• Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Bug Fix: Fixed multiple requests for password in Access Control.
• Added compression for WebAPI communication.
• Add user-friendly text Camera live feed stopped.
• Fix validate properties error messages not displayed.
• Fix Generic events not created properly.
• Bug Fix: Fixed an issue that would cause the ICP driver to constantly re-authenticate.
• Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer.
• Fix Privacy mask not applied correctly when MS and RS are in different time zones.
• Bug Fix: Fixed missing license information on details page.
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.
• Bug Fix: Fixed application crash while switching recorders if Auto Hide is selected in the Preview panel.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.

Event Server 2021 R1

• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.
• Bug Fix: Fixed missing map door icons.
• Fix Change shutdown behaviour.
• Fix Generic events not created properly.
• Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer.
• Bug Fix: Fixed an error when opening alarms.
• Bug Fix: Fixed state on alarms without alarm definition.
• Added message communication filtering.

DLNA Server 2021 R1

• UPnPTools 3rd party library update

Log Server 2021 R1

• Bug Fix: Fixed wrong JAP translation for "UTC time" in Audit Logs.
• Bug Fix: Fixed Log Server not registering itself in the Registry.
• Increased the time span of "ExpiredLogsMaximumLifetimeInDays" for the Log server.

Open Network Bridge 2021 R1

• Open Network Bridge is not closing the socket connections and not releasing handles.

Mobile Server 2021 R1

• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.

Recording Server 2021 R1

• Bug Fix: Fixed an issue that would cause the recorder to crash during shutdown.
• Bug Fix: Fixed incorrect privacy settings details.
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.
• Added compression for WebAPI communication.
• Optimizations to string operations.
• Bug Fix: Fixed an issue that would cause the ICP driver to constantly re-authenticate.
• Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Fix Privacy mask not applied correctly when MS and RS are in different time zones.
• Bug Fix: Fixed a failure when creating DirectX devices.
• Bug Fix: Fixed ConfigAPI failing to get users for role.
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states.
• Added parameter response timeout in Failover Server config file.
• Bug Fix: Fixed a crash when decoding broken H265 streams.
• Bug Fix: Fixed edge storage issue for Hanwha devices.
• Added additional check for failing domains when AD is not reachable.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.

Desk Client x64 2021 R1

• Bug Fix: Fixed a crash when sending TriggerCommandWithMetadata messages.
• Bug Fix: Fixed handling of MIP driver commands.
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.
• Bug Fix: Fixed missing map door icons.
• Fix Build-in HotSpot view not reacting when VideoPreview view is selected in SC.
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled.
• Fix missing sound notifications.
• Bug Fix: Fixed slow stream reconnection, when returning from a zoomed view.
• Fix Item field in Export window should not be blank when exporting from Dynamic views.
• Fix trying to open floating windows on a session that was already open on remote.
• Fix HTML script errors when you have a web page in the Desk Client.
• Fix Maps failure through proxy.
• Bug Fix: Fixed issues when logging in with external addresses and federated sites.
• Bug Fix: Fixed an issue with digital zoom in high resolution streams.
• Fix SC is unable to playback audio after performing bookmark search and select.
• Fix System monitor data inconsistency between Management client and Desk Client.
• Bug Fix: Fixed a crash when logging into an offline subsite in an MFA.
• Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Add user-friendly text Camera live feed stopped.
• Add configuration option to disable showing initial image on Live camera with disabled feed..
• Fix show desktop notification for alarms is greyed out in Desk Client with Express+.
• Hide last displayed image on Live with VideoImage_ShowInitialImageForDisabledFeed..
• Fix Client startup scripting does not respect login choices.
• Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer.
• Fix: ViewItem plugins crash in Desk Client - Decreasing width with invalid amount.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.

Desk Client x86 2021 R1

• Bug Fix: Fixed a crash when sending TriggerCommandWithMetadata messages.
• Bug Fix: Fixed handling of MIP driver commands.
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt.
• Bug Fix: Fixed missing map door icons.
• Fix Build-in HotSpot view not reacting when VideoPreview view is selected in SC.
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled.
• Fix missing sound notifications.
• Bug Fix: Fixed slow stream reconnection, when returning from a zoomed view.
• Fix Item field in Export window should not be blank when exporting from Dynamic views.
• Fix trying to open floating windows on a session that was already open on remote.
• Fix HTML script errors when you have a web page in the Desk Client.
• Fix Maps failure through proxy.
• Bug Fix: Fixed issues when logging in with external addresses and federated sites.
• Bug Fix: Fixed an issue with digital zoom in high resolution streams.
• Fix SC is unable to playback audio after performing bookmark search and select.
• Fix System monitor data inconsistency between Management client and Desk Client.
• Bug Fix: Fixed a crash when logging into an offline subsite in an MFA.
• Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial.
• Add user-friendly text Camera live feed stopped.
• Add configuration option to disable showing initial image on Live camera with disabled feed..
• Fix show desktop notification for alarms is greyed out in Desk Client with Express+.
• Hide last displayed image on Live with VideoImage_ShowInitialImageForDisabledFeed..
• Fix Client startup scripting does not respect login choices.
• Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer.
• Fix: ViewItem plugins crash in Desk Client - Decreasing width with invalid amount.
• Bug Fix: Fixed a crash when deinterlacing analog camera streams on NVIDIA.
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00.

MOBOTIX HUB 2020 R3

Management Server 2020 R3 Database (File MOBOTIX.DBHotfix.398446.exe)

• Bug Fix: Fixed audit log missing when trying to login in SC with user that's not part of any role.

Management Server 2020 R3 Database (File MOBOTIX.DBHotfix.456551.exe)

• Fix for duplicate system monitor states.

Management Server 2020 R3 Database (File MOBOTIX.DBHotfix.458210.exe)

• Fix blank camera details in system monitor when Recording server is in Failover.

Management Server 2020 R3

• Bug Fix: Fixed an issue when decrypting older recording server passwords.
• Added compression for WebAPI communication
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed generation of failover started and stopped events.
• Implemented automatic driver proxy splitting (requires DP 11.4 or higher).
• Performance Optimizations for RetrievalTaskManager.Retrieve.
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Fix Axis One Click: In 2020 R3, move hardware does not work.
• Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run.
• Bug Fix: Fixed a crash due to a null reference exception.
• Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened.
• Bug Fix: Fixed proxy server not being restarted on failure.
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
• Fix Unwanted Matrix event logging in the log server.
• Remove disabled cameras from System Monitor All cameras tile.
• Monitor Wall performance improvements for layout updates.
• Fix: Failed to install Failover recording server.
• Fix private views disappearing in Desk Client.
• System monitor not providing accurate information.
• Fix System monitor 'Free space' threshold setting.
• Fix AD groups/users disappear from VMS roles.
• Bug Fix: Fixed an error when querying for particular hardware devices.
• Bug Fix: Fixed error cannot read the received license information.
• Bug Fix: Fixed some issues that would cause high memory and CPU consumption.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.

Manag Client 2020 R3

• Improved handling of toolkit exceptions during cleanup.
• Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called.
• Bug Fix: Fixed management client stream previews not visualized when decoded on NVIDIA GPU.
• Fixes and improvements to hardware and software decoding.
• Bug Fix: Fixed an issue when decrypting older recording server passwords.
• Bug Fix: Fixed management client crash when selecting hardware which does not have info for MAC address.
• Fix Edge recording jobs queue on unsupported devices after replacing previous device that supported it.
• Added compression for WebAPI communication.
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images.
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed application hangs/crashes when turning the monitors on.
• Implemented automatic driver proxy splitting (requires DP 11.4 or higher).
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run.
• Bug Fix: Fixed a crash due to a null reference exception.
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4).
• Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened.
• Fix Windows accessibility features causing StackOverflow in TimeProfiles Week/Month View.
• Bug Fix: Fixed proxy server not being restarted on failure.
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
• Remove disabled cameras from System Monitor All cameras tile.
• Fix Camera rename causes mgmt client to freeze.
• Fix Management Client  Input preview does not show lamp due to quirky layout.
• System monitor not providing accurate information.
• Fix Interconnect UI Update Hardware reporting DeviceName as a change.
• Fixing SC digital zoom.
• Bug Fix: Fixed error cannot read the received license information.
• Bug Fix: Fixed some issues that would cause high memory and CPU consumption.
• Improved deserialization algorithms.
• Bug Fix: Fixed error when applying changes in Roles.

Event Server 2020 R3 Database (File MOBOTIX.DBHotfix.399760.exe)

• Fix sp_Alarm_t001_PostCommand to get correct related camera when events/alarms are chained.

Event Server 2020 R3

• Improved handling of toolkit exceptions during cleanup.
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Fix log messages not being registered.
• Bug Fix: Fixed HTTP headers' case sensitivity when sending events via XML.
• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.
• Correctly call DateTime.ToString() with InvariantCulture when making a Alarm search in the SC.
• Bug Fix: Fixed some issues that would cause high memory and CPU consumption.
• Added message communication filtering.

Data Collector 2020 R3

• System monitor not providing accurate information.
• Fix System monitor 'Free space' threshold setting.

Log Server 2020 R3

• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.

Mobile Server 2020 R3

• Bug Fix: Fixed lost connection to H265 cameras, when decoding is not hardware accelerated.
• Bug Fix: Fixed a problem with hardware accelerated decoding on NVIDIA GPUs, causing a crash when resizing streams.
• Bug Fix: Fixed a problem with hardware accelerated decoding on NVIDIA GPUs, when using older interfaces.
• Bug Fix: Fixed an issue with the timeline control not closing properly on the Investigate tab.
• Bug Fix: Fixed not showing video preview with alarms in the Web client.
• Bug Fix: Fixed streaming issue with Mobotix Q24 MxPEG codec.
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4).
• Mobile Client push-to-talk does not function.
• Bug Fix: Fixed MPEG4 camera streams.
• Bug Fix: Fixed an issue that would cause excessive bandwidth when playing recorded footage.

Recording Server 2020 R3

• Bug Fix: Fixed a problem in MIP Driver Framework when adding hardware with an empty list of settings for a stream definition.
• Fixes and improvements to hardware and software decoding.
• Bug Fix: Fixed an issue when decrypting older recording server passwords.
• Fix Edge recording jobs queue on unsupported devices after replacing previous device that supported it.
• Bug Fix: Fixed offline cameras after upgrade.
• Added compression for WebAPI communication.
• Bug Fix: Fixed an issue that would cause the server to delete live table footage for moved hardware.
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images.
• Implemented automatic driver proxy splitting (requires DP 11.4 or higher).
• Bug Fix: Fixed failover recorder not refreshing its token properly, resulting in the recording server being unable to start.
• Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run.
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4).
• Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened.

Desk Client 2020 x64 R3

• Fix SC crashes when pressing Delete key on the Sensor item on Map.
• Fix Desk Client does not send view to selected monitor when monitors are scaled somewhere beyond 100% with multiple monitors.
• Improved handling of toolkit exceptions during cleanup.
• Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called.
• Fixes and improvements to hardware and software decoding.
• Bug Fix: Fixed "prevent re-export" functionality not taking effect for already exported footage.
• Fix Map exception when switching between "Empty" view and Map with Buildings.
• Fix ViewItem plugins crash in Desk Client 2020 R3 -Decreasing width with invalid amount.
• Bug Fix: Fixed infinite loop when exiting service channel communication.
• Fix stream reconnection issues.
• Fix for exports being oversized compared to previous versions.
• Bug Fix: Fixed encryption error in SC player when opening databases.
• Bug Fix: Fixed issue with missing audio in live mode.
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images.
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed application hangs/crashes when turning the monitors on.
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Bug Fix: Fixed icon status not updating on the map in MFA.
• Bug Fix: Fixed MIP plugin items not appearing in dropdown menu in Map setup mode
• Bug Fix: Fixed emptying workspace view items on configuration reload.
• Introduce the option to add a new variable in Client.exe.config. <add key="MapUseMoore" value="False"/> By default it is not part of the config file. If governs if we use or not the Moore Neighborhood Tracing algorithm when calculating the clickable area of icons placed on a Map.
• Bug Fix: Fixed a crash when changing views on a multi monitor / gpu environment.
• Fix high number connections issue in Service Chanel.
• Bug Fix: Fixed a crash due to a null reference exception.
• Bug Fix: Fixed a crash when no view layouts are selected within the SC profile.
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4).
• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.

Desk Client 2020 x86 R3

• Fix SC crashes when pressing Delete key on the Sensor item on Map.
• Fix Desk Client does not send view to selected monitor when monitors are scaled somewhere beyond 100% with multiple monitors.
• Improved handling of toolkit exceptions during cleanup.
• Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called.
• Fixes and improvements to hardware and software decoding.
• Bug Fix: Fixed "prevent re-export" functionality not taking effect for already exported footage.
• Fix Map exception when switching between "Empty" view and Map with Buildings.
• Fix ViewItem plugins crash in Desk Client 2020 R3 -Decreasing width with invalid amount.
• Bug Fix: Fixed infinite loop when exiting service channel communication.
• Fix stream reconnection issues.
• Fix for exports being oversized compared to previous versions.
• Bug Fix: Fixed encryption error in SC player when opening databases.
• Bug Fix: Fixed issue with missing audio in live mode.
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images.
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed application hangs/crashes when turning the monitors on.
• Bug Fix: Fixed incorrect behaviour when stepping through metadata.
• Bug Fix: Fixed icon status not updating on the map in MFA.
• Bug Fix: Fixed MIP plugin items not appearing in dropdown menu in Map setup mode
• Bug Fix: Fixed emptying workspace view items on configuration reload.
• Introduce the option to add a new variable in Client.exe.config. <add key="MapUseMoore" value="False"/> By default it is not part of the config file. If governs if we use or not the Moore Neighborhood Tracing algorithm when calculating the clickable area of icons placed on a Map.
• Bug Fix: Fixed a crash when changing views on a multi monitor / gpu environment.
• Fix high number connections issue in Service Chanel.
• Bug Fix: Fixed a crash due to a null reference exception.
• Bug Fix: Fixed a crash when no view layouts are selected within the SC profile
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4).
• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!




File	Purpose	Installation required  or optional
MOBOTIX HUB2023 R1
Mobotix.Hotfix.202307241103.ES.23.1.36.1.822.exe	Update Event Server 2023 R1	Required
Mobotix.Hotfix.202307310814.MS.23.1.139.1.829.exe	Update Management Server 2023 R1	Required
Mobotix.Hotfix.202307241213.MC.23.1.139.1.826.exe	Update Management Client 2023 R1	Required
Mobotix.Hotfix.202307241104.MoS.23.1.139.1.823.exe	Update Mobile Server 2023 R1	Required
VideoOs.OpenNetworkBridge.installer.exe	Update Open Network Bridge 2023 R1	Required
Mobotix.Hotfix.202307241211.RS.23.1.139.1.824.exe	Update Recording Server 2023 R1	Required
Mobotix.Hotfix.202307240931.DC.23.1.139.1.821.exe	Update Desk Client 2023 R1	Required
MOBOTIX HUB2022 R3
Mobotix.Hotfix.202307251029.ES.22.33.35.1860.exe	Update Event Server 2022 R3	Required
Mobotix.Hotfix.202307251032.MS.22.33.313.1858.exe	Update Management Server 2022 R3	Required
Mobotix.Hotfix.202307251033.MC.22.33.313.1859.exe	Update Management Client 2022 R3	Required
Mobotix.Hotfix.Hub Log Server 2022 R3 Installer x64.exe	Update Log Server 2022 R3	Required
Mobotix.Hotfix.202307270831.MoS.22.3.125.3.1866.exe	Update Mobile Server 2022 R3	Required
VideoOS.OpenNetworkBridge.installer.exe	Update Open Network Bridge 2022 R3	Required
Mobotix.Hotfix.202307270716.RS.22.33.313.1865.exe	Update Recording Server 2022 R3	Required
Mobotix.Hotfix.202307251030.DC.22.33.268.1862.exe	Update Desk Client 2022 R3	Required
MOBOTIX HUB2022 R2
Mobotix.Hotfix.202307311310.ES.22.21.25.1566.exe	Update Event Server 2022 R2	Required
Mobotix.Hotfix.202307250846.MS.22.21.26.1535.exe	Update Management Server 2022 R2	Required
Mobotix.Hotfix.202307250901.MC.22.21.26.1536.exe	Update Management Client 2022 R2	Required
Mobotix.Hotfix.Hub Log Server 2022 R2 Installer x64.exe	Update Log Server 2022 R2	Required
MOBOTIXHUBMobileServerInstaller_x64.exe	Update Mobile Server 2022 R2	Required
VideoOS.OpenNetworkBridge.installer.exe	Update Open Network Bridge 2022 R2	Required
Mobotix.Hotfix.202307311313.RS.22.21.26.1565.exe	Update Recording Server 2022 R2	Required
Mobotix.Hotfix.202307250903.DCX64.22.21.24.1538.exe	Update Desk Client 2022 R2	Required
MOBOTIX HUB2022 R1
Mobotix.Hotfix.202307251240.ES.22.11.4987.652.exe	Update Event Server 2022 R1	Required
Mobotix.Hotfix.202307251238.MC.22.11.5810.649.exe	Update Management Client 2022 R1	Required
Mobotix.DbHotfix.507896.exe	Update Management Server 2022 R1 Datenbase	Required
Mobotix.Hotfix.202307251238.MS.22.11.5810.648.exe	Update Management Server 2022 R1	Required
MOBOTIXHUBMobileServerinstaller_x64.exe	Update Mobile Server 2022 R1	Required
Mobotix.Hotfix.202307251238.RS.22.11.5810.647.exe	Update Recording Server 2022 R1	Required
Mobotix.Hotfix.202307251236.SCX64.22.11.4293.650.exe	Update Desk Client X64 2022 R1	Required
Mobotix.Hotfix.202307251240.SCX86.22.11.3471.651.exe	Update Desk Client X86 2022 R1	Required
MOBOTIX HUB2021 R2
VideoOS.DataCollector.Installer_x64.msi	Update Data Collector 2021 R2	Required
Mobotix.Hotfix.202307260904.ES.21.21276.1.2063.exe	Update Event Server 2021 R2	Required
Mobotix.Hotfix.202307260909.MC.21.21.1877.2062.exe	Update Management Client 2021 R2	Required
Mobotix.Hotfix.202307260909.MS.21.21.1877.2061.exe	Update Management Server 2021 R2	Required
MOBOTIXHUBMobileServerinstaller_x64.exe	Update Mobile Server 2021 R2	Required
Mobotix.Hotfix.202307260908.RS.21.21.1877.2060.exe	Update Recording Server 2021 R2	Required
Mobotix.Hotfix.202307260907.SCX64.21.21.898.2065.exe	Update Desk Client X64 2021 R2	Required
Mobotix.Hotfix.202307260906.SCX86.21.21.749.2064.exe	Update Desk Client X86 2021 R2	Required
MOBOTIX HUB2021 R1
MOBOTIXHUBDLNAServerInstaller_x64.exe	Update DLNA Server 2021 R1	Required
Mobotix.Hotfix.202305030752.ES.21.1.7871.2.2385.exe	Update Event Server 2021 R1	Required
HUB Log Server 2021 R1 Installer.exe	Update Log Server 2021 R1	Required
Mobotix.Hotfix.202306020634.MC.21.12.12177.2466.exe	Update Management Client 2021 R1	Required
Mobotix.DbHotfix.202204281138.MS.21.211877.146.exe	Update Management Server 2021 R1 Database	Required
Mobotix.DbHotfix.431627.exe	Update Management Server 2021 R1 Database	Required
Mobotix.DbHotfix.500105.exe	Update Management Server 2021 R1 Database	Required
Mobotix.Hotfix.202306020632.MS.21.12.12177.2465.exe	Update Management Server 2021 R1	Required
MOBOTIXHUBMobileServerinstaller_x64.exe	Update Mobile Server 2021 R1	Required
VideoOs.OpenNetworkBridge.installer.exe	Update Open Network Bridge 2021 R1	Required
Mobotix.Hotfix.202307221235.RS.21.12.12177.2663.exe	Update Recording Server 2021 R1	Required
Mobotix.Hotfix.202307221303.SCX64.21.12.6254.2666.exe	Update Desk Client X64 2021 R1	Required
Mobotix.Hotfix.202307221333.SCX86.21.12.4735.2671.exe	Update Desk Client X86 2021 R1	Required
MOBOTIX HUB2020 R3
VideoOS.DataCollector.Installer_x64.msi	Update Data Collector 2020 R3	Required
DBHotfix399760.exe	Update Event Server 2020 R3 Database	Required
Mobotix.Hotfix.202305031242.ES.20.3.78.1.3520.exe	Update Event Server 2020 R3	Required
HUB Log Server 2021 R1 Installer.exe	Update Log Server 2020 R3	Required
Mobotix.Hotfix.202306011120.MC.20.31.93.3783.exe	Update Management Client 2020 R3	Required
Mobotix.DbHotfix.398446.exe	Update Management Server 2020 R3 Database	Required
Mobotix.DbHotfix.456551.exe	Update Management Server 2020 R3 Database	Required
Mobotix.DbHotfix.458210.exe	Update Management Server 2020 R3 Database	Required
Mobotix.Hotfix.202306011115.MS.20.31.93.3782.exe	Update Management Server 2020 R3	Required
MOBOTIXHUBMobileServerinstaller_x64.exe	Update Mobile Server 2020 R3	Required
Mobotix.Hotfix.202105181553.RS.20.31.93.339.exe	Update Recording Server 2020 R3	Required
Mobotix.Hotfix.202105190900.SCX64.20.31.83.346.exe	Update Desk Client X64 2020 R3	Required
Mobotix.Hotfix.202105181552.SCX86.20.31.71.343.exe	Update Desk Client X86 2020 R3	Required

---

top

Version 2023 R1 Jun-2023 cumulative patch for MOBOTIX HUB


Published on: 2023-07-03

New and improved functions

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!




MOBOTIX HUB 2023 R1

Management Server 2023 R1

• Added compression for WebAPI communication
• Bug Fix: Fixed configuration backup *.bak file naming.
• Bug Fix: Fixed crash on removing devices
• Improved deserialization algorithms

Event Server 2023 R1

• Added message communication filtering




MOBOTIX HUB 2022 R3

Management Server 2022 R3

• Added configurable timeout when checking failover server status
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager basic users denied permissions
• Added compression for WebAPI communication
• Bug Fix: Fixed issue when obtaining domain DNS in some network configurations
• Bug Fix: Fixed an error causing AD synchronization issues
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles
• Bug Fix: Fixed formatting issue with $TriggerTime$ variable and improved customization by allowing users to define their own format.



Event Server 2022 R3

• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Monitor Wall and token is refreshed
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix:  Fixed performance problem with large quantity of generic events
• Added message communication filtering




Management Client 2022 R3

• Bug Fix: Fixed array dimensions exceeding supported range
• Added compression for WebAPI communication
• Bug Fix: Fixed not possible to multiselect in Edit Device Group Members
• Improvements to audio and video synchronisation
• Added DisableMinidumpCreation option to the config file
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Monitor Wall and token is refreshed
• Bug Fix: Fixed basic user deletion issue
• Bug Fix: Fixed client logging through script
• Bug Fix: Fixed recorder tree navigation when selecting a camera preview panel
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed an issue related to decimal separators when opening incident projects
• Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles

MOBOTIX HUB 2022 R2

Management Server 2022 R2


• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed Incident Manager logging activity error
• Bug Fix: Fixed default name of configuration backup
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager basic users denied permissions
• Bug Fix: Fixed an issue when looking up user accounts in trusted domains
• Added compression for WebAPI communication
• Improved deserialization algorithms




Management Client 2022 R2

• Bug Fix: Fixed Guid should contain 32 digits with 4 dashes when removing basic users from roles
• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed page for registering license details is not found
• Bug Fix: Fixed incident start and end time should not be changed after editing details
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager empty list export crash




Event Server 2022 R2

• Added configuration parameters for the recording session
• Bug Fix: Fixed a bug when disabling alarms with 3rd party access control systems
• Bug Fix: Fixed performance problem with large quantity of generic events
  
• Added RSStatusIntervalDelay and RSStatusIntervalDelayForDisconnected config settings
• Added message communication filtering




Mobile Server 2022 R2

• Bug Fix: Fixed client notifications not received after service restart
• Bug Fix: Fixed a crash with H265 encoded streams
• Bug Fix: Fixed an issue with the service relying on a successful ICMP ping response
• Bug Fix: Fixed a security bug related to login

Recording Server 2022 R2

• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed a crash with H265 encoded streams
• Bug Fix: Fixed latest stored PTZ values not being reset

Desk Client 2022 R2

• Bug Fix: Fixed a hang during the login procedure
• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Bug Fix: Fixed an issue with the LPR workspace not containing data
• Bug Fix: Fixed incident start and end time should not be changed after editing details
• Bug Fix: Fixed startup scripting not respecting login choices
• Bug Fix: Fixed an issue with the createplayer commandline parameter not including plugins into the export
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed behaviour of Playback speed and Timespan sliders as it was in version 20.2.
• Bug Fix: Fixed Incident Manager empty list export crash

MOBOTIX HUB 2022 R1

Management Server 2022 R1

• Bug Fix: Fixed an issue that prevented IDP to SQL Server communication to be encrypted
• Added support for generic events as alarm sources
• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
• Bug Fix: Fixed an issue when querying the server for user information
• Bug Fix: Fixed license activation timeout on large systems
• Improved AD sync algorithm with database when AD is unreachable
• Added parameter MaxBatchCount in ServerConfig file
• Improved device license updates when enabling/disabling device
• Improved time for deleting hardware
• Added parameter SecurityTokenRefreshDelay in Web config file
• Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
• Bug Fix: Fixed service fail when retrieving configuration
• Added compression for WebAPI communication
• Bug Fix: Fixed recorder name missing from notification emails
• Improved deserialization algorithms




Management Client 2022 R1

• Bug Fix: Fixed maintaining aspect ratio when digitally zooming in
• Bug Fix: Fix Unable to delete Basic Users after upgrade - "Guid should contain 32 digits with 4 dashes"
• Bug Fix: Fixed proxy errors with heavy driver load.
• Bug Fix: Fixed when you delete Basic user from the Administrators role it gets restored after refresh  
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel

Event Server 2022 R1

• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
• Bug Fix: Fixed an issue witth MIP plugins on the Event Server
• Bug Fix: Fixed server failing to start due to access control configuration load error.
• Bug Fix: Fixes TCP/UDP stack usage
• Bug Fix: Fixed an issue that prevented the retrieval of user information related to alarms
• Bug Fix: Fixed performance problem with large quantity of generic events
• Added message communication filtering




Mobile Server 2022 R1

• Bug Fix: Fixed cameras will not stream in Web Client when codec set to MPEG

Recording Server 2022 R1

• Bug Fix: Fix Cameras are offline after upgrade
• Bug Fix: Fixed proxy errors with heavy driver load.
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel
• Bug Fix: Fixed a failure when creating DirectX devices
• Improved AD sync algorithm with database when AD is unreachable
• Bug Fix: Fixed a crash with H265 encoded streams

Desk Client 2022 R1

• Bug Fix: Fix token renewal from MIPSDK generating enormous log files
• Bug Fix: Fixed maintaining aspect ratio when digitally zooming in
• Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel
• Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Bug Fix: Fixed startup scripting not respecting login choices




MOBOTIX HUB 2021 R2

Management Server 2021 R2

• Bug Fix: Fixed issues with encryption and server registration
• Bug Fix: Fix Desk Client playback "slider" is now in "slow motion"
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
• Bug Fix:Fixed the inability to view storage configuration for a recorder, which has pending tasks
• Bug Fix:Fixed enquiring user/group from foreign domain
• Bug Fix:Fixed Management Client crash when clicking on Tools->Options
• Bug Fix:Fixed ICP port exhaustion
• Bug Fix:Fixed array dimensions exceeding supported range
• Bug Fix:Fixed ViewItem Toolbar plugin not displayed
• Changed AD sync algorithm with database when AD is unreachable
• Bug Fix:Fix service fail when retrieving configuration
• Bug Fix: Fixed a timeout error when adding devices in Interconnect
• Bug Fix: Fixed an issue where users for 2FA can't be loaded after deleting AD user
• Bug Fix: Fixed application generating enormous MIP logs
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
• Bug Fix: Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder
• Bug Fix: Fixed an issue when looking up user accounts in trusted domains
• Improved Monitor Wall updates performance
• Improved deserialization algorithms
• Bug Fix:  Fixed error when applying changes in Roles

Management Client 2021 R2

• Bug Fix: Fix Desk Client playback "slider" is now in "slow motion"
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
• Bug Fix: Fix validate properties error messages not displayed
• Bug Fix: Fixed Management Client crash when clicking on Tools->Options
• Bug Fix: Fixed Timeouts would periodically occur during periods of heavy load on the driver framework proxy client connections
• Bug Fix: Fixed ICP port exhaustion
• Bug Fix: Fixed a crash when selecting the motion tab of a camera
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed ViewItem Toolbar plugin not displayed  
• Bug Fix: Fix service fail when retrieving configuration
• Bug Fix: Fixed application generating enormous MIP logs
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
• Bug Fix: Fixed 'Record keyframes only' option causing System Monitor to show false critical state for Recording FPS
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles

Event Server 2021 R2

• Bug Fix: Fixed error saying Failed to get users from server
• Bug Fix: Fixed ICP port exhaustion
• Bug Fix: Fixed ViewItem Toolbar plugin not displayed
• Improved shutdown behavior
• Bug Fix:  Fixed timeout error during server upgrading
• Bug Fix: Fixed application generating enormous MIP logs
• Added message communication filtering



Recording Server 2021 R2

• Bug Fix: Fixed an issue with driver commands not completing successfully
• Bug Fix: Fixed offline cameras after upgrade due to duplicated database entries




Desk Client 2021 R2

• Bug Fix: Fix log in from external SC takes very long time
• Bug Fix: Fix Desk Client playback "slider" is now in "slow motion"
• Bug Fix: Fixed several issues with right-to-left localization
• Bug Fix: Fixed a crash when logging in to a maximized floating window
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
• Bug Fix: Fix Desk Client startup scripting does not respect login choices
• Bug Fix: Fix show desktop notification for alarms and Play sound notification are greyed out in Desk Client with HUB L2 2021R2
• Bug Fix: Fixed an issue that would cause excessive bandwidth when playing recorded footage
• Bug Fix: Fixed an issue with digital zoom in high resolution streams
  

MOBOTIX HUB 2021 R1

Management Server 2021 R1

• Bug Fix: Fixed failing service registration, when the app pools are running under local machine user accounts
• Bug Fix: Fixed the inability to view storage configuration for a recorder, which has pending tasks
• Bug Fix: Fixed incorrect privacy settings details
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
• Bug Fix: Fixed missing map door icons
• Optimize device license updates when enabling/disabling device.
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled
• Bug Fix: Fix missing sound notifications
• Monitor Wall performance improvements for layout updates
• Bug Fix: Fixed enquring nested user/group from foreign domain
• Bug Fix: Fixed issues with encryption and server registration
• Bug Fix: Fix Adding basic user by using ConfigAPIClient returns error
• Bug Fix: Fixed an issue with web client logon through the Mobile Server
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
• Added compression for WebAPI communication
• Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
• Bug Fix: Fix Privacy mask not applied correctly when MS and RS are in different time zones
• Bug Fix: Fixed ConfigAPI failing to get users for role
• Bug Fix: Fixed failing installation of Failover Recording Server
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
• Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.431627.exe)

• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled




Management Client 2021 R1

• Bug Fix: Fixed incorrect privacy settings details
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
• Bug Fix: Fixed missing map door icons
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled
• Bug Fix: Fix missing sound notifications
• Bug Fix: Fixed replacing a camera using the HTTPS protocol
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
• Bug Fix: Fixed multiple requests for password in Access Control.
• Added compression for WebAPI communication
• Add user-friendly text Camera live feed stopped
• Bug Fix: Fix validate properties error messages not displayed
• Bug Fix: Fix Generic events not created properly
• Bug Fix: Fixed an issue that would cause the ICP driver to constantly re-authenticate 
• Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
• Bug Fix: Fix Privacy mask not applied correctly when MS and RS are in different time zones
• Bug Fix: Fixed missing license information on details page
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
• Bug Fix: Fixed application crash while switching recorders if Auto Hide is selected in the Preview panel
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles

Event Server 2021 R1

• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
• Bug Fix: Fixed missing map door icons
• Bug Fix: Fix Change shutdown behaviour
• Bug Fix: Fix Generic events not created properly
• Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
• Bug Fix: Fixed an error when opening alarms
• Bug Fix: Fixed state on alarms without alarm definition
• Added message communication filtering

Mobile Server 2021 R1

• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt

Recording Server 2021 R1

• Bug Fix: Fixed an issue that would cause the recorder to crash during shutdown
• Bug Fix: Fixed incorrect privacy settings details
• Added compression for WebAPI communication

Desk Client 2021 R1

• Bug Fix: Fixed a crash when sending TriggerCommandWithMetadata messages
• Bug Fix: Fixed handling of MIP driver commands
• Bug Fix: Fixed missing map door icons
• Bug Fix: Fix Build-in HotSpot view not reacting when VideoPreview view is selected in SC
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disable
• Bug Fix: Fix missing sound notifications
• Bug Fix: Fixed slow stream reconnection, when returning from a zoomed view
• Bug Fix: Fix Item field in Export window should not be blank when exporting from Dynamic views
• Bug Fix: Fix trying to open floating windows on a session that was already open on remote
• Bug Fix: Fix HTML script errors when you have a web page in the Desk Client
• Bug Fix: Fix Maps failure through proxy
• Bug Fix: Fixed issues when logging in with external addresses and federated sites
• Bug Fix: Fixed an issue with digital zoom in high resolution streams
• Bug Fix: Fix SC is unable to playback audio after performing bookmark search and select
• Bug Fix: Fix System monitor data inconsistency between Management client and Desk Client
• Bug Fix: Fixed a crash when logging into an offline subsite in an MFA
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
• Add user-friendly text Camera live feed stopped
•  Add configuration option to disable showing initial image on Live camera with disabled feed.
• Bug Fix: Fix show desktop notification for alarms is greyed out in Desk Client with HUB L3.
• Hide last displayed image on Live with VideoImage_ShowInitialImageForDisabledFeed.
• Bug Fix: Fix Client startup scripting does not respect login choices




MOBOTIX HUB 2020 R3

Management Server 2020 R3

•  Bug Fix: Fixed an issue when decrypting older recording server passwords
• Added compression for WebAPI communication
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed generation of failover started and stopped events
• Implemented automatic driver proxy splitting (requires DP 11.4 or higher)
• Performance Optimizations for RetrievalTaskManager.Retrieve
• Bug Fix:  Fixed incorrect behaviour when stepping through metadata
• Bug Fix:  Fix Axis One Click: In 2020 R3, move hardware does not work
• Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run
• Bug Fix:  Fixed a crash due to a null reference exception
• Bug Fix:  Fixed a problem that would cause the MIP Driver video channel to be reopened
• Bug Fix:  Fixed proxy server not being restarted on failure
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
• Bug Fix: Fix Unwanted Matrix event logging in the log server
• Remove disabled cameras from System Monitor All cameras tile.
• Monitor Wall performance improvements for layout updates
• Bug Fix:  Failed to install Failover recording server
• Bug Fix: Fix private views disappearing in Desk Client.
• Bug Fix: System monitor not providing accurate information
• Bug Fix:  Fix System monitor 'Free space' threshold setting
• Bug Fix:  Fix AD groups/users disappear from VMS roles
• Bug Fix: Fixed an error when querying for particular hardware devices
• Bug Fix: Fixed error cannot read the received license information
• Bug Fix:  Fixed some issues that would cause high memory and CPU consumption
• Improved deserialization algorithms
  Bug Fix: Fixed error when applying changes in RolesBug Fix: Fixed failing service registration, when the app pools are running under local machine user accounts

Management Server 2020 R3 Database (Mobotix.DBHotfix.398446.exe)

• Bug Fix: Fixed audit log missing when trying to login in SC with user that's not part of any role.

Management Server 2020 R3 Database (Mobotix.DBHotfix.456551.exe)

• Bug Fix:Fix for duplicate system monitor states

Management Client 2020 R3

• Improved handling of toolkit exceptions during cleanup
• Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called
• Bug Fix: Fixed management client stream previews not visualized when decoded on NVIDIA GPU
• Bug Fix: Fixes and improvements to hardware and software decoding
• Bug Fix: Fixed an issue when decrypting older recording server passwords
• Bug Fix: Fixed management client crash when selecting hardware which does not have info for MAC address.
• Bug Fix: Fix Edge recording jobs queue on unsupported devices after replacing previous device that supported it.
• Added compression for WebAPI communication
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed application hangs/crashes when turning the monitors on
• Implemented automatic driver proxy splitting (requires DP 11.4 or higher)
• Bug Fix: Fixed incorrect behaviour when stepping through metadata
• Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run
• Bug Fix: Fixed a crash due to a null reference exception
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4)
• Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened
• Bug Fix: Fix Windows accessibility features causing StackOverflow in TimeProfiles Week/Month View.
• Bug Fix: Fixed proxy server not being restarted on failure
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
• Remove disabled cameras from System Monitor All cameras tile.
• Bug Fix: Fix Camera rename causes mgmt client to freeze 
• Bug Fix: Fix Management Client  Input preview does not show lamp due to quirky layout
• System monitor not providing accurate information
• Bug Fix: Fix Interconnect UI Update Hardware reporting DeviceName as a change.
• Bug Fix: Fixing SC digital zoom
• Bug Fix: Fixed error cannot read the received license information
• Bug Fix: Fixed some issues that would cause high memory and CPU consumption
• Improved deserialization algorithms
• Bug Fix: Fixed error when applying changes in Roles

Event Server 2020 R3

• Improved handling of toolkit exceptions during cleanup
• Bug Fix: Fixed incorrect behaviour when stepping through metadata
• Bug Fix: Fix log messages not being registeredBug Fix: Fixed HTTP headers' case sensitivity when sending events via XML
• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.
• Correctly call DateTime.ToString() with InvariantCulture when making a Alarm search in the SC.
• Bug Fix: Fixed some issues that would cause high memory and CPU consumption
• Added message communication filtering

Event Server 2020 R3 Database (DBHotfix399760.exe)

• Bug Fix: Fix sp_Alarm_t001_PostCommand to get correct related camera when events/alarms are chained.




Mobile Server 2020 R3

• Bug Fix: Fixed lost connection to H265 cameras, when decoding is not hardware accelerated
• Bug Fix: Fixed a problem with hardware accelerated decoding on NVIDIA GPUs, causing a crash when resizing streams
• Bug Fix: Fixed a problem with hardware accelerated decoding on NVIDIA GPUs, when using older interfaces
• Bug Fix: Fixed an issue with the timeline control not closing properly on the Investigate tab
• Bug Fix:  Fixed not showing video preview with alarms in the Web client
• Bug Fix: Fixed streaming issue with MOBOTIX Q24 MxPEG codec
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4)
• Bug Fix: Fixed OEMed Mobile Server cannot connect to free license

Log Server 2020 R3

• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.

Recording Server 2020 R3

• Bug Fix: Fixed a problem in MIP Driver Framework when adding hardware with an empty list of settings for a stream definition
• Bug Fix: Fixes and improvements to hardware and software decoding
• Bug Fix: Fixed an issue when decrypting older recording server passwords
• Bug Fix: Fix Edge recording jobs queue on unsupported devices after replacing previous device that supported it.
• Bug Fix: Fixed offline cameras after upgrade
• Bug Fix: Added compression for WebAPI communication
• Bug Fix: Fixed an issue that would cause the server to delete live table footage for moved hardware
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images
• Bug Fix: Implemented automatic driver proxy splitting (requires DP 11.4 or higher)
• Bug Fix: Fixed failover recorder not refreshing its token properly, resulting in the recording server being unable to start
• Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run
• Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4)
• Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened
  




Desk Client 2020 R3

•  Bug Fix: Fix SC crashes when pressing Delete key on the Sensor item on Map
• Bug Fix: Fix Desk Client does not send view to selected monitor when monitors are scaled somewhere beyond 100% with multiple monitors.
• Bug Fix: Improved handling of toolkit exceptions during cleanup
• Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called
• Bug Fix: Fixes and improvements to hardware and software decoding
• Bug Fix: Fixed "prevent re-export" functionality not taking effect for already exported footage
• Bug Fix: Fix Map exception when switching between "Empty" view and map with Buildings
• Bug Fix: Fix ViewItem plugins crash in Desk Client 2020 R3 -Decreasing width with invalid amount
• Bug Fix: Fixed infinite loop when exiting service channel communication.
• Bug Fix: Fix stream reconnection issues
• Bug Fix: Fix for exports being oversized compared to previous versions
• Bug Fix: Fixed encryption error in SC player when opening databases
• Bug Fix: Fixed issue with missing audio in live mode
• Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images
• Bug Fix: Fixed user login with UPN.
• Bug Fix: Fixed application hangs/crashes when turning the monitors on
• Bug Fix: Fixed incorrect behaviour when stepping through metadata
• Bug Fix: Fixed icon status not updating on the map in MFA
• Bug Fix: Fixed MIP plugin items not appearing in dropdown menu in Map setup mode
• Bug Fix: Fixed emptying workspace view items on configuration reload
• Introduce the option to add a new variable in Client.exe.config. <add key="MapUseMoore" value="False"/> By default it is not part of the config file. If governs if we use or not the Moore Neighborhood Tracing algorithm when calculating the clickable area of icons placed on a Map.
• Bug Fix: Fixed a crash when changing views on a multi monitor / gpu environment
   Bug Fix: Fix high number connections issue in Service Chanel
   Bug Fix: Fixed a crash due to a null reference exception
   Bug Fix: Fixed a crash when no view layouts are selected within the SC profile
   Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4)
   Bug Fix: Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.







Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!







Datei Verwendungszweck Installation Empfehlung MOBOTIX HUB2023 R1 Mobotix.Hotfix.202305040643.ES.23.1.36.1.584.exe Update für Event Server 2023 R1 Required Mobotix.Hotfix.202305041000.MS.23.1.139.1.587.exe Update für Managment Server 2023 R1 Required MOBOTIX HUB2022 R3 Mobotix.Hotfix.202305021200.ES.22.33.25.1731.exe Update für Event Server 2022 R3 Required Mobotix.Hotfix.202306011127.MS.22.33.313.1795.exe Update für Managment Server 2022 R3 Required Mobotix.Hotfix.202305310854.MC.22.33.313.1791.exe Update für Managment Client 2022 R3 Required MOBOTIX HUB2022 R2 Mobotix.Hotfix.202305031037.ES.22.21.25.1137.exe Update für Event Server 2022 R2 Required Mobotix.Hotfix.202304270842.MS.22.21.26.1095.exe Update für Managment Server 2022 R2 Required Mobotix.Hotfix.202308291049.MC.22.21.26.110.exe Update für Managment Client 2022 R2 Required MobotixHUBMobileServer22.2.exe Update für Mobile Server 2022 R2 Required Mobotix.Hotfix.202308291043.RS.22.21.26.108.exe Update für Recording Server 2022 R2 Required Mobotix.Hotfix.202308291040.SCX64.22.21.24.111.exe Update für Desk Client 2022 R2 Required MOBOTIX HUB2022 R1 Mobotix.Hotfix.202305021345.ES.22.11.4987.629.exe Update für Event Server 2022 R1 Required Mobotix.Hotfix.202304271325.MS.22.11.5810.615.exe Update für Managment Server 2022 R1 Required Mobotix.Hotfix.202306100852.MC.22.11.5810.359.exe Update für Managment Client 2022 R1 Required Mobotix.MobileServer22.1.exe Update für Mobile Server 2022 R1 Required Mobotix.Hotfix.202308191826.RS.22.11.5810.437.exe Update für Recording Server 2022 R1 Required Mobotix.Hotfix.202306131039.SCX64.22.11.4293.368.exe Update für DeskClient Server 2022 R1 X64 Required (depend on you HW Platform) Mobotix.Hotfix.202306131210.SCX86.22.11.3471.369.exe Update für DeskClient Server 2022 R1 X86 Required (depend on you HW Platform) MOBOTIX HUB2021 R2 Mobotix.Hotfix.202305040756.ES.21.2.1276.1.211.exe Update für Event Server 2021 R2 Required Mobotix.Hotfix.20230505291243.MS.21.21.1877.1887.exe Update für Managment Server 2021 R2 Required Mobotix.Hotfix.20230505291245.MC.21.21.1877.1888.exe Update für Managment Client 2021 R2 Required Mobotix.Hotfix.202202071253.RS.21.21.1877.454.exe Update für Recording Server 2021 R2 Required Mobotix.Hotfix.202202071237.SCX64.21.21.898.453.exe Update für DeskClient Server 2021 R2 X64 Required (depend on you HW Platform) Mobotix.Hotfix.202202071253.SCX86.21.21.749.457.exe Update für DeskClient Server 2021 R2 X86 Required (depend on you HW Platform) MOBOTIX HUB2021 R1 Mobotix.Hotfix.20230505030752.ES.21.1.7871.2.2385.exe Update für Event Server 2021 R1 Required Mobotix.Hotfix.20230506020632.MS.21.12.12177.2465.exe Update für Managment Server 2021 R1 Required Mobotix.DBHotfix.431627.exe Update für Managment Server DB 2021 R1 Required for the Database Mobotix.Hotfix.20230506020634.MC.21.12.12177.2466.exe Update für Managment Client 2021 R1 Required Mobotix.Hotfix.2023050 Update für Managment Client 2021 R1 Required Mobotix.MobileServer21.1_Hotfix.exe Update für Mobile Server 2021 R1 Required Mobotix.Hotfix.202201291338.RS.21.12.12177.678.exe Update für Recording Server 2021 R1 Required Mobotix.Hotfix.202201291406.SCX64.21.12.6254.681.exe Update für DeskClient Server 2021 R1 X64 Required (depend on you HW Platform) Mobotix.Hotfix.202201291437.SCX86.21.12.4735.686.exe Update für DeskClient Server 2021 R1 X86 Required (depend on you HW Platform) MOBOTIX HUB2020 R3 Mobotix.Hotfix.202305031242.ES.20.3.78.1.3520.exe Update für Event Server 2020 R3 Required Mobotix.DBHotfix399760.exe Update für Event Server DB 2020 R3 Required for the Database Mobotix.Hotfix.20230506011115.MS.20.31.93.3782.exe Update für Managment Server 2020 R3 Required Mobotix.DBHotfix.398446.exe Update für Managment Server DB 2020 R3 Required for Database (install first) Mobotix.DBHotfix.456551.exe Update für Managment Server DB 2020 R3 Required for Database Mobotix.LogServer20.3_Hotfix.exe Update für Log Server 2020 R3 Required Mobotix.MobileServer20.3_Hotfix.exe Update für Mobile Server 2020 R3 Required Mobotix.202105181553.RS.20.31.93.339.exe Update für Recording Server 2020 R3 Required Mobotix.Hotfix.202105190900.SCX64.20.31.83.346.exe Update für DeskClient Server 2021 R1 X64 Required (depend on you HW Platform) Mobotix.Hotfix.202105181552.SCX86.20.31.71.343 Update für DeskClient Server 2021 R1 X86 Required (depend on you HW Platform)




Installation instructions for the cumulative patch files

Single steps:

    • Only choose the Patch Files which fits to your MOBOTIX HUB Version!

    • Run the patch installer executables on the server(s) to be updated and follow the installation steps on the screen.

Note: Make sure the file is not blocked by Windows before running it: Right-click on the *.exe file → Properties → Unblock → Apply/OK.

Note: For version 2022 R3, you must install all currently available patch components (Recording Server, Management Server and Management Client) - as soon as they are available, as the newly patched components are not compatible with their earlier versions.




(*) Important for the Cumulative MIP SDK Patch

1. Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
2. The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.

Disclaimer

Important: We recommend that you contact your MOBOTIX HUB partner before installing hotfixes or updates. It is important that you check whether your environment is compatible with the hotfixes or updates to be installed. A hotfix or update may cause interoperability issues with third-party customisations and products that work with your MOBOTIX HUB solution.ur added a new option to filter bookmark searches by either heading or description text. This leads to more precise results and fewer search results. The default setting for the search is by both criteria.













---

top

Version 2023 R1 cumulative patch for MOBOTIX HUB


Published on: 2023-05-09

New and improved functions

Attention: Due to problems with user rights in the MOBOTIX HUB, this version has been removed from the download area and is no longer recommended for installation. All users who have installed this version are advised to install the new cumulative patch!

Management Server 2023 R1

• Added compression for WebAPI communication
• Bug Fix: Fixed configuration backup *.bak file naming.
• Bug Fix: Fixed crash on removing devices
• Improved deserialization algorithms

Management Server 2022 R3


• Added configurable timeout when checking failover server status
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager basic users denied permissions
• Added compression for WebAPI communication
• Bug Fix: Fixed issue when obtaining domain DNS in some network configurations
• Bug Fix: Fixed an error causing AD synchronization issues
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
• Improved deserialization algorithms

Management Server 2022 R2


• Bug Fix: Fixed Incident Manager not working
• Bug Fix: Fixed Incident Manager logging activity error
• Bug Fix: Fixed default name of configuration backup
• Bug Fix: Fixed array dimensions exceeding supported range
• Bug Fix: Fixed Incident Manager basic users denied permissions
• Bug Fix: Fixed an issue when looking up user accounts in trusted domains
• Added compression for WebAPI communication
• Improved deserialization algorithms

Management Server 2022 R1

• Bug Fix: Fixed an issue that prevented IDP to SQL Server communication to be encrypted
• Added support for generic events as alarm source
• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
• Bug Fix: Fixed an issue when querying the server for user information
• Bug Fix: Fixed license activation timeout on large systems
• Improved AD sync algorithm with database when AD is unreachable
• Added parameter MaxBatchCount in ServerConfig file
• Improved device license updates when enabling/disabling device
• Improved time for deleting hardware
• Added paramer SecurityTokenRefreshDelay in Web config file
• Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
• Bug Fix: Fixed service fail when retrieving configuration
• Added compression for WebAPI communication
• Bug Fix: Fixed recorder name missing from notification emails
• Improved deserialization algorithms

Management Server 2021 R2


• Bug Fix: Fixed issues with encryption and server registration
• Bug Fix: Fix Desk Client playback "slider" is now in "slow motion"
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
• Bug Fix:Fixed the inability to view storage configuration for a recorder, which has pending tasks
• Bug Fix:Fixed enquiring user/group from foreign domain
• Bug Fix:Fixed Management Client crash when clicking on Tools->Options
• Bug Fix:Fixed ICP port exhaustion
• Bug Fix:Fixed array dimensions exceeding supported range
• Bug Fix:Fixed ViewItem Toolbar plugin not displayed
• Changed AD sync algorithm with database when AD is unreachable
• Bug Fix:Fix service fail when retrieving configuration
• Bug Fix: Fixed a timeout error when adding devices in Interconnect
• Bug Fix: Fixed an issue where users for 2FA can't be loaded after deleting AD user
• Bug Fix: Fixed application generating enormous MIP logs
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
• Bug Fix: Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder
• Bug Fix: Fixed an issue when looking up user accounts in trusted domains
• Improved Monitor Wall updates performance
• Improved deserialization algorithms

Management Server 2021 R1

• Bug Fix: Fixed failing service registration, when the app pools are running under local machine user accounts
• Bug Fix: Fixed the inability to view storage configuration for a recorder, which has pending tasks
• Bug Fix: Fixed incorrect privacy settings details
• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
• Bug Fix: Fixed missing map door icons
• Optimize device license updates when enabling/disabling device.
• Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled
• Bug Fix: Fix missing sound notifications
• MonitorWall performance improvements for layout updates
• Bug Fix: Fixed enquring nested user/group from foreign domain
• Bug Fix: Fixed issues with encryption and server registration
• Bug Fix: Fix Adding basic user by using ConfigAPIClient returns error
• Bug Fix: Fixed an issue with web client logon through the Mobile Server
• Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
• Added compression for WebAPI communication
• Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
• Bug Fix: Fix Privacy mask not applied correctly when MS and RS are in different time zones
• Bug Fix: Fixed ConfigAPI failing to get users for role
• Bug Fix: Fixed failing installation of Failover Recording Server
• Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
• Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
• Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
• Improved deserialization algorithms



Management Server 2020 R3

• Bug Fix: Fixed an issue when decrypting older recording server passwords
• Added compression for WebAPI communication
• Bug Fix: Fixed generation of failover started and stopped events
• Implemented automatic driver proxy splitting (requires DP 11.4 or higher)+
• Performance Optimizations for RetrievalTaskManager.Retrieve
• Bug Fix: Fixed incorrect behaviour when stepping through metadata
• Bug Fix: Fix Axis One Click: In 2020 R3, move hardware does not work
• Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run
• Bug Fix: Fixed a crash due to a null reference exception
• Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened
• Bug Fix: Fixed proxy server not being restarted on failure
• Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
• Bug Fix: Fix Unwanted Matrix event logging in the log server
• Remove disabled cameras from System Monitor All cameras tile.
• Monitor Wall performance improvements for layout updates
• Bug Fix: Fixing Failed to install Failover recording server
• Bug Fix: Fix private views disappearing in Desk Client.
• System monitor not providing accurate information
• Bug Fix: Fix System monitor 'Free space' threshold setting
• Bug Fix: Fix AD groups/users disappear from VMS roles
• Bug Fix: Fixed an error when querying for particular hardware devices
• Bug Fix: Fixed error cannot read the received license information
• Bug Fix: Fixed some issues that would cause high memory and CPU consumption
• Improved deserialization algorithms




Event Server 2023 R1


• Added message communication filtering




Event Server 2022 R3


• Improvements to audio and video synchronisation
• Bug Fix: Fixed incorrect microphone is selected when camera is changed in Monitor Wall and token is refreshed
• Bug Fix: Fixed error getting registered services from external address
• Bug Fix:  Fixed performance problem with large quantity of generic events
• Added message communication filtering

Event Server 2022 R2


• Added configuration parameters for the recording session
• Bug Fix: Fixed a bug when disabling alarms with 3rd party access control systems
• Bug Fix: Fixed performance problem with large quantity of generic events
  
• Added RSStatusIntervalDelay and RSStatusIntervalDelayForDisconnected config settings
• Added message communication filtering




Event Server 2022 R1


• Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
• Bug Fix: Fixed an issue witth MIP plugins on the Event Server
• Bug Fix: Fixed server failing to start due to access control configuration load error.
  
• Bug Fix: Fixes TCP/UDP stack usage
  
• Bug Fix: Fixed an issue that prevented the retrieval of user information related to alarms
• Bug Fix: Fixed performance problem with large quantity of generic events
• Added message communication filtering




Event Server 2021 R2

• Bug Fix: Fixed error saying Failed to get users from server
• Bug Fix: Fixed ICP port exhaustion
• Bug Fix: Fixed ViewItem Toolbar plugin not displayed
• Improved shutdown behavior
• Bug Fix:  Fixed timeout error during server upgrading
• Bug Fix: Fixed application generating enormous MIP logs
• Added message communication filtering

Event Server 2021 R1

• Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
• Bug Fix: Fixed missing map door icons
  
• Bug Fix: Fix Change shutdown behaviour
• Bug Fix: Fix Generic events not created properly
• Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
• Bug Fix: Fixed an error when opening alarms
• Bug Fix: Fixed state on alarms without alarm definition
• Added message communication filtering

Event Server 2020 R3


• Improved handling of toolkit exceptions during cleanup
• Bug Fix: Fixed incorrect behaviour when stepping through metadata
• Bug Fix: Fix log messages not being registered
  
• Bug Fix: Fixed HTTP headers' case sensitivity when sending events via XML
• Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.
• Correctly call DateTime.ToString() with InvariantCulture when making a Alarm search in the SC.
• Bug Fix:  Fixed some issues that would cause high memory and CPU consumption
• Added message communication filtering




Recording Server

• No changes!

Event Server

• No changes!




Log Server

• No changes!




MIP SDK (*)

• No changes!
  

Mobile Server

• No changes!

LPR (Server, Plugin)

• No changes!



Attention: Due to problems with user rights in the MOBOTIX HUB, this version has been removed from the download area and is no longer recommended for installation. All users who have installed this version are advised to install the new cumulative patch!




File	Purpose	Installation required  or optional
Mobotix.Hotfix.202304270842.MS.22.21.26.1095.exe	Update für Managment Client 2022 R2	Required
Mobotix.Hotfix.202304271059.MS.22.33.313.1698.exe	Update für Managment Server 2022 R3	Required
Mobotix.Hotfix.202304271325.MS.22.11.5810.615.exe	Update für Managment Server 2022 R1	Required
Mobotix.Hotfix.202304281014.MS.20.31.93.3429.exe	Update für Managment Server 2020 R3	Required
Mobotix.Hotfix.202305020816.MS.21.12.12177.2382.exe	Update für Managment Server 2021 R1	Required
Mobotix.Hotfix.202305020816.MS.21.21.1877.1810.exe	Update für Managment Server 2021 R2	Required
Mobotix.Hotfix.202305021200.ES.22.33.35.1731.exe	Update für Event Server 2022 R3	Required
Mobotix.Hotfix.202305021345.ES.22.11.4987.629.exe	Update für Event Server 2022 R1	Required
Mobotix.Hotfix.202305030752.ES.21.1.7871.2.2385.exe	Update für Event Server 2021 R1	Required
Mobotix.Hotfix.202305031037.ES.22.21.25.1137.exe	Update für Event Server 2022 R2	Required
Mobotix.Hotfix.202305031242.ES.20.3.78.1.3520.exe	Update für Event Server 2020 R3	Required
Mobotix.Hotfix.202305040643.ES.23.1.36.1.584.exe	Update für Event Server 2023 R1	Required
Mobotix.Hotfix.202305040822.ES.21.2.1276.1.1819.exe	Update für Event Server 2021 R2	Required
Mobotix.Hotfix.202305041000.MS.23.1.139.1.587.exe	Update für Managment Server 2023 R1	Required




Installation instructions for the cumulative patch files

Single steps:

    • Only choose the Patch Files which fits to your MOBOTIX HUB Version!

    • Run the patch installer executables on the server(s) to be updated and follow the installation steps on the screen.

Note: Make sure the file is not blocked by Windows before running it: Right-click on the *.exe file → Properties → Unblock → Apply/OK.

Note: For version 2022 R3, you must install all currently available patch components (Recording Server, Management Server and Management Client) - as soon as they are available, as the newly patched components are not compatible with their earlier versions.




(*) Important for the Cumulative MIP SDK Patch

1. Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
2. The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.

Disclaimer

Important: We recommend that you contact your MOBOTIX HUB partner before installing hotfixes or updates. It is important that you check whether your environment is compatible with the hotfixes or updates to be installed. A hotfix or update may cause interoperability issues with third-party customisations and products that work with your MOBOTIX HUB solution.ur added a new option to filter bookmark searches by either heading or description text. This leads to more precise results and fewer search results. The default setting for the search is by both criteria.


---

top

Version 2022 R2 cumulative patch for MOBOTIX HUB


Published on: 2022-07-29

New and improved functions

Managment Client

• Bug Fix: Guid should contain 32 digits with 4 dashes when removing basic users from roles
• Bug Fix: Incident Manager not working
• Bug Fix: Page for registering license details is not found
• Bug Fix: Fixed incident start and end time should not be changed after editing details
• Bug Fix: Fixed array dimensions exceeding supported range

Management Server

• Bug Fix: Incident Manager not working
• Bug Fix: Fixed Incident Manager logging activity error
• Bug Fix: Fixed default name of configuration backup
• Bug Fix: Added server configuraiton option
• Bug Fix:  Fixed array dimensions exceeding supported range




Recording Server

• Bug Fix: Fixed array dimensions exceeding supported range

Event Server

No changes!





Log Server

No changes!




MIP SDK (*)

No changes!


Mobile Server

No changes!

LPR (Server, Plugin)

• Bug Fix: Fixed an issue where the LPR workspace did not contain any data [Note: A corresponding fix is included in the cumulative patch 2022 R2 Desk Client].

Further patches in connection with the MOBOTIX HUB 2022 R2 release

Desk Client

• Bug Fix: Fixed a hang during the login procedure
• Bug Fix: Incident Manager not working
• Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192
• Bug Fix: Fixed an issue with the LPR workspace not containing data
  
• Bug Fix: Fixed incident start and end time should not be changed after editing details
• Bug Fix: Fixed startup scripting not respecting login choices
• Bug Fix: Fixed an issue with the createplayer commandline parameter not including plugins into the export
  
• Bug Fix: Fixed array dimensions exceeding supported range



Datei	Zweck	Installation required or optional
Mobotix.Hotfix_202208080723.MC.22.21.26.89.exe	Update für Managment Client	Required
Mobotix.Hotfix_202208080723.MS.22.21.26.88.exe	Update für Managment Server	Required
Mobotix.Hotfix_202208080720.RS.22.21.26.87.exe	Update Recording Server	Required
LPRPluginInstaller.exe	Update LPR (Server,Plugin)	Required
Mobotix.Hotfix.202208080720.exe	Update Desk Client	Required




Installation instructions for the cumulative patch files

Single steps: Run the patch installer executables on the server(s) to be updated and follow the installation steps on the screen.

Note: Make sure the file is not blocked by Windows before running it: Right-click on the *.exe file → Properties → Unblock → Apply/OK.

Note: For version 2022 R2, you must install all currently available patch components (Recording Server, Management Server and Management Client) - as soon as they are available, as the newly patched components are not compatible with their earlier versions.




(*) Important for the Cumulative MIP SDK Patch

1. Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
2. The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.

Disclaimer

Important: We recommend that you contact your MOBOTIX HUB partner before installing hotfixes or updates. It is important that you check whether your environment is compatible with the hotfixes or updates to be installed. A hotfix or update may cause interoperability issues with third-party customisations and products that work with your MOBOTIX HUB solution.ur added a new option to filter bookmark searches by either heading or description text. This leads to more precise results and fewer search results. The default setting for the search is by both criteria.

---

Copyright © 2021-2023, MOBOTIX AG, Germany, support@mobotix.com