Release Notes for MOBOTIX HUB Software Cumulative Patch

Information about the document

Veröffentlicht von:	MOBOTIX AG
Verfasser:	Jörg Steuerwald
Datum:	2023-07-03
Dokument:	MxHUB2023R1_CumPatches_June-2023_release-notes_en_v1.html
Vertraulichkeit:	Public

Content

Cumulative patches contain important adjustments/improvements that were only recognised and implemented after the publication of the current MOBOTIX HUB software release. Cumulative patches are available as needed after an official release. Before updating, you should discuss with your MOBOTIX HUB partner whether an update is necessary for your existing installation.

Overview of software releases

Release-Version	Publication date
HUB-2023R1CumPatchJun2023	2023-07-03
HUB-2023R1CumPatch	2023-05-29 Version revoked
HUB-2022R2CumPatch	2022-07-29

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Version 2023 R1 Jun-2023 cumulative patch for MOBOTIX HUB

Published on: 2023-07-03

New and improved functions

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

MOBOTIX HUB 2023 R1

Management Server 2023 R1

Added compression for WebAPI communication
Bug Fix: Fixed configuration backup *.bak file naming.
Bug Fix: Fixed crash on removing devices
Improved deserialization algorithms

Event Server 2023 R1

Added message communication filtering

MOBOTIX HUB 2022 R3

Management Server 2022 R3

Added configurable timeout when checking failover server status
Bug Fix: Fixed array dimensions exceeding supported range
Bug Fix: Fixed Incident Manager basic users denied permissions
Added compression for WebAPI communication
Bug Fix: Fixed issue when obtaining domain DNS in some network configurations
Bug Fix: Fixed an error causing AD synchronization issues
Bug Fix: Fixed error getting registered services from external address
Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
Improved deserialization algorithms
Bug Fix: Fixed error when applying changes in Roles
Bug Fix: Fixed formatting issue with $TriggerTime$ variable and improved customization by allowing users to define their own format.

Event Server 2022 R3

Improvements to audio and video synchronisation
Bug Fix: Fixed incorrect microphone is selected when camera is changed in Monitor Wall and token is refreshed
Bug Fix: Fixed error getting registered services from external address
Bug Fix: Fixed performance problem with large quantity of generic events
Added message communication filtering

Management Client 2022 R3

Bug Fix: Fixed array dimensions exceeding supported range
Added compression for WebAPI communication
Bug Fix: Fixed not possible to multiselect in Edit Device Group Members
Improvements to audio and video synchronisation
Added DisableMinidumpCreation option to the config file
Bug Fix: Fixed incorrect microphone is selected when camera is changed in Monitor Wall and token is refreshed
Bug Fix: Fixed basic user deletion issue
Bug Fix: Fixed client logging through script
Bug Fix: Fixed recorder tree navigation when selecting a camera preview panel
Bug Fix: Fixed error getting registered services from external address
Bug Fix: Fixed an issue related to decimal separators when opening incident projects
Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
Improved deserialization algorithms
Bug Fix: Fixed error when applying changes in Roles

MOBOTIX HUB 2022 R2

Management Server 2022 R2

Bug Fix: Fixed Incident Manager not working
Bug Fix: Fixed Incident Manager logging activity error
Bug Fix: Fixed default name of configuration backup
Bug Fix: Fixed array dimensions exceeding supported range
Bug Fix: Fixed Incident Manager basic users denied permissions
Bug Fix: Fixed an issue when looking up user accounts in trusted domains
Added compression for WebAPI communication
Improved deserialization algorithms

Management Client 2022 R2

Bug Fix: Fixed Guid should contain 32 digits with 4 dashes when removing basic users from roles
Bug Fix: Fixed Incident Manager not working
Bug Fix: Fixed page for registering license details is not found
Bug Fix: Fixed incident start and end time should not be changed after editing details
Bug Fix: Fixed array dimensions exceeding supported range
Bug Fix: Fixed Incident Manager empty list export crash

Event Server 2022 R2

Added configuration parameters for the recording session
Bug Fix: Fixed a bug when disabling alarms with 3rd party access control systems
Bug Fix: Fixed performance problem with large quantity of generic events
Added RSStatusIntervalDelay and RSStatusIntervalDelayForDisconnected config settings
Added message communication filtering

Mobile Server 2022 R2

Bug Fix: Fixed client notifications not received after service restart
Bug Fix: Fixed a crash with H265 encoded streams
Bug Fix: Fixed an issue with the service relying on a successful ICMP ping response
Bug Fix: Fixed a security bug related to login

Recording Server 2022 R2

Bug Fix: Fixed array dimensions exceeding supported range
Bug Fix: Fixed a crash with H265 encoded streams
Bug Fix: Fixed latest stored PTZ values not being reset

Desk Client 2022 R2

Bug Fix: Fixed a hang during the login procedure
Bug Fix: Fixed Incident Manager not working
Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192
Bug Fix: Fixed an issue with the LPR workspace not containing data
Bug Fix: Fixed incident start and end time should not be changed after editing details
Bug Fix: Fixed startup scripting not respecting login choices
Bug Fix: Fixed an issue with the createplayer commandline parameter not including plugins into the export
Bug Fix: Fixed array dimensions exceeding supported range
Bug Fix: Fixed behaviour of Playback speed and Timespan sliders as it was in version 20.2.
Bug Fix: Fixed Incident Manager empty list export crash

MOBOTIX HUB 2022 R1

Management Server 2022 R1

Bug Fix: Fixed an issue that prevented IDP to SQL Server communication to be encrypted
Added support for generic events as alarm sources
Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
Bug Fix: Fixed an issue when querying the server for user information
Bug Fix: Fixed license activation timeout on large systems
Improved AD sync algorithm with database when AD is unreachable
Added parameter MaxBatchCount in ServerConfig file
Improved device license updates when enabling/disabling device
Improved time for deleting hardware
Added parameter SecurityTokenRefreshDelay in Web config file
Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
Bug Fix: Fixed service fail when retrieving configuration
Added compression for WebAPI communication
Bug Fix: Fixed recorder name missing from notification emails
Improved deserialization algorithms

Management Client 2022 R1

Bug Fix: Fixed maintaining aspect ratio when digitally zooming in
Bug Fix: Fix Unable to delete Basic Users after upgrade - "Guid should contain 32 digits with 4 dashes"
Bug Fix: Fixed proxy errors with heavy driver load.
Bug Fix: Fixed when you delete Basic user from the Administrators role it gets restored after refresh
Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel

Event Server 2022 R1

Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
Bug Fix: Fixed an issue witth MIP plugins on the Event Server
Bug Fix: Fixed server failing to start due to access control configuration load error.
Bug Fix: Fixes TCP/UDP stack usage
Bug Fix: Fixed an issue that prevented the retrieval of user information related to alarms
Bug Fix: Fixed performance problem with large quantity of generic events
Added message communication filtering

Mobile Server 2022 R1

Bug Fix: Fixed cameras will not stream in Web Client when codec set to MPEG

Recording Server 2022 R1

Bug Fix: Fix Cameras are offline after upgrade
Bug Fix: Fixed proxy errors with heavy driver load.
Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel
Bug Fix: Fixed a failure when creating DirectX devices
Improved AD sync algorithm with database when AD is unreachable
Bug Fix: Fixed a crash with H265 encoded streams

Desk Client 2022 R1

Bug Fix: Fix token renewal from MIPSDK generating enormous log files
Bug Fix: Fixed maintaining aspect ratio when digitally zooming in
Bug Fix: Fixed an issue when load balancing software or hardware decoding on Intel
Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192
Bug Fix: Fixed startup scripting not respecting login choices

MOBOTIX HUB 2021 R2

Management Server 2021 R2

Bug Fix: Fixed issues with encryption and server registration
Bug Fix: Fix Desk Client playback "slider" is now in "slow motion"
Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
Bug Fix:Fixed the inability to view storage configuration for a recorder, which has pending tasks
Bug Fix:Fixed enquiring user/group from foreign domain
Bug Fix:Fixed Management Client crash when clicking on Tools->Options
Bug Fix:Fixed ICP port exhaustion
Bug Fix:Fixed array dimensions exceeding supported range
Bug Fix:Fixed ViewItem Toolbar plugin not displayed
Changed AD sync algorithm with database when AD is unreachable
Bug Fix:Fix service fail when retrieving configuration
Bug Fix: Fixed a timeout error when adding devices in Interconnect
Bug Fix: Fixed an issue where users for 2FA can't be loaded after deleting AD user
Bug Fix: Fixed application generating enormous MIP logs
Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
Bug Fix: Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder
Bug Fix: Fixed an issue when looking up user accounts in trusted domains
Improved Monitor Wall updates performance
Improved deserialization algorithms
Bug Fix: Fixed error when applying changes in Roles

Management Client 2021 R2

Bug Fix: Fix Desk Client playback "slider" is now in "slow motion"
Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
Bug Fix: Fix validate properties error messages not displayed
Bug Fix: Fixed Management Client crash when clicking on Tools->Options
Bug Fix: Fixed Timeouts would periodically occur during periods of heavy load on the driver framework proxy client connections
Bug Fix: Fixed ICP port exhaustion
Bug Fix: Fixed a crash when selecting the motion tab of a camera
Bug Fix: Fixed array dimensions exceeding supported range
Bug Fix: Fixed ViewItem Toolbar plugin not displayed
Bug Fix: Fix service fail when retrieving configuration
Bug Fix: Fixed application generating enormous MIP logs
Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
Bug Fix: Fixed 'Record keyframes only' option causing System Monitor to show false critical state for Recording FPS
Improved deserialization algorithms
Bug Fix: Fixed error when applying changes in Roles

Event Server 2021 R2

Bug Fix: Fixed error saying Failed to get users from server
Bug Fix: Fixed ICP port exhaustion
Bug Fix: Fixed ViewItem Toolbar plugin not displayed
Improved shutdown behavior
Bug Fix: Fixed timeout error during server upgrading
Bug Fix: Fixed application generating enormous MIP logs
Added message communication filtering

Recording Server 2021 R2

Bug Fix: Fixed an issue with driver commands not completing successfully
Bug Fix: Fixed offline cameras after upgrade due to duplicated database entries

Desk Client 2021 R2

Bug Fix: Fix log in from external SC takes very long time
Bug Fix: Fix Desk Client playback "slider" is now in "slow motion"
Bug Fix: Fixed several issues with right-to-left localization
Bug Fix: Fixed a crash when logging in to a maximized floating window
Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
Bug Fix: Fix Desk Client startup scripting does not respect login choices
Bug Fix: Fix show desktop notification for alarms and Play sound notification are greyed out in Desk Client with HUB L2 2021R2
Bug Fix: Fixed an issue that would cause excessive bandwidth when playing recorded footage
Bug Fix: Fixed an issue with digital zoom in high resolution streams

MOBOTIX HUB 2021 R1

Management Server 2021 R1

Bug Fix: Fixed failing service registration, when the app pools are running under local machine user accounts
Bug Fix: Fixed the inability to view storage configuration for a recorder, which has pending tasks
Bug Fix: Fixed incorrect privacy settings details
Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
Bug Fix: Fixed missing map door icons
Optimize device license updates when enabling/disabling device.
Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled
Bug Fix: Fix missing sound notifications
Monitor Wall performance improvements for layout updates
Bug Fix: Fixed enquring nested user/group from foreign domain
Bug Fix: Fixed issues with encryption and server registration
Bug Fix: Fix Adding basic user by using ConfigAPIClient returns error
Bug Fix: Fixed an issue with web client logon through the Mobile Server
Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
Added compression for WebAPI communication
Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
Bug Fix: Fix Privacy mask not applied correctly when MS and RS are in different time zones
Bug Fix: Fixed ConfigAPI failing to get users for role
Bug Fix: Fixed failing installation of Failover Recording Server
Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
Improved deserialization algorithms
Bug Fix: Fixed error when applying changes in Roles

Management Server 2021 R1 Database (File MOBOTIX.DBHotfix.431627.exe)

Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled

Management Client 2021 R1

Bug Fix: Fixed incorrect privacy settings details
Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
Bug Fix: Fixed missing map door icons
Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled
Bug Fix: Fix missing sound notifications
Bug Fix: Fixed replacing a camera using the HTTPS protocol
Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
Bug Fix: Fixed multiple requests for password in Access Control.
Added compression for WebAPI communication
Add user-friendly text Camera live feed stopped
Bug Fix: Fix validate properties error messages not displayed
Bug Fix: Fix Generic events not created properly
Bug Fix: Fixed an issue that would cause the ICP driver to constantly re-authenticate
Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
Bug Fix: Fix Privacy mask not applied correctly when MS and RS are in different time zones
Bug Fix: Fixed missing license information on details page
Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
Bug Fix: Fixed application crash while switching recorders if Auto Hide is selected in the Preview panel
Improved deserialization algorithms
Bug Fix: Fixed error when applying changes in Roles

Event Server 2021 R1

Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
Bug Fix: Fixed missing map door icons
Bug Fix: Fix Change shutdown behaviour
Bug Fix: Fix Generic events not created properly
Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
Bug Fix: Fixed an error when opening alarms
Bug Fix: Fixed state on alarms without alarm definition
Added message communication filtering

Mobile Server 2021 R1

Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt

Recording Server 2021 R1

Bug Fix: Fixed an issue that would cause the recorder to crash during shutdown
Bug Fix: Fixed incorrect privacy settings details
Added compression for WebAPI communication

Desk Client 2021 R1

Bug Fix: Fixed a crash when sending TriggerCommandWithMetadata messages
Bug Fix: Fixed handling of MIP driver commands
Bug Fix: Fixed missing map door icons
Bug Fix: Fix Build-in HotSpot view not reacting when VideoPreview view is selected in SC
Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disable
Bug Fix: Fix missing sound notifications
Bug Fix: Fixed slow stream reconnection, when returning from a zoomed view
Bug Fix: Fix Item field in Export window should not be blank when exporting from Dynamic views
Bug Fix: Fix trying to open floating windows on a session that was already open on remote
Bug Fix: Fix HTML script errors when you have a web page in the Desk Client
Bug Fix: Fix Maps failure through proxy
Bug Fix: Fixed issues when logging in with external addresses and federated sites
Bug Fix: Fixed an issue with digital zoom in high resolution streams
Bug Fix: Fix SC is unable to playback audio after performing bookmark search and select
Bug Fix: Fix System monitor data inconsistency between Management client and Desk Client
Bug Fix: Fixed a crash when logging into an offline subsite in an MFA
Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
Add user-friendly text Camera live feed stopped
Add configuration option to disable showing initial image on Live camera with disabled feed.
Bug Fix: Fix show desktop notification for alarms is greyed out in Desk Client with HUB L3.
Hide last displayed image on Live with VideoImage_ShowInitialImageForDisabledFeed.
Bug Fix: Fix Client startup scripting does not respect login choices

MOBOTIX HUB 2020 R3

Management Server 2020 R3

Bug Fix: Fixed an issue when decrypting older recording server passwords
Added compression for WebAPI communication
Bug Fix: Fixed user login with UPN.
Bug Fix: Fixed generation of failover started and stopped events
Implemented automatic driver proxy splitting (requires DP 11.4 or higher)
Performance Optimizations for RetrievalTaskManager.Retrieve
Bug Fix: Fixed incorrect behaviour when stepping through metadata
Bug Fix: Fix Axis One Click: In 2020 R3, move hardware does not work
Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run
Bug Fix: Fixed a crash due to a null reference exception
Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened
Bug Fix: Fixed proxy server not being restarted on failure
Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
Bug Fix: Fix Unwanted Matrix event logging in the log server
Remove disabled cameras from System Monitor All cameras tile.
Monitor Wall performance improvements for layout updates
Bug Fix: Failed to install Failover recording server
Bug Fix: Fix private views disappearing in Desk Client.
Bug Fix: System monitor not providing accurate information
Bug Fix: Fix System monitor 'Free space' threshold setting
Bug Fix: Fix AD groups/users disappear from VMS roles
Bug Fix: Fixed an error when querying for particular hardware devices
Bug Fix: Fixed error cannot read the received license information
Bug Fix: Fixed some issues that would cause high memory and CPU consumption
Improved deserialization algorithms
Bug Fix: Fixed error when applying changes in RolesBug Fix: Fixed failing service registration, when the app pools are running under local machine user accounts

Management Server 2020 R3 Database (Mobotix.DBHotfix.398446.exe)

Bug Fix: Fixed audit log missing when trying to login in SC with user that's not part of any role.

Management Server 2020 R3 Database (Mobotix.DBHotfix.456551.exe)

Bug Fix:Fix for duplicate system monitor states

Management Client 2020 R3

Improved handling of toolkit exceptions during cleanup
Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called
Bug Fix: Fixed management client stream previews not visualized when decoded on NVIDIA GPU
Bug Fix: Fixes and improvements to hardware and software decoding
Bug Fix: Fixed an issue when decrypting older recording server passwords
Bug Fix: Fixed management client crash when selecting hardware which does not have info for MAC address.
Bug Fix: Fix Edge recording jobs queue on unsupported devices after replacing previous device that supported it.
Added compression for WebAPI communication
Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images
Bug Fix: Fixed user login with UPN.
Bug Fix: Fixed application hangs/crashes when turning the monitors on
Implemented automatic driver proxy splitting (requires DP 11.4 or higher)
Bug Fix: Fixed incorrect behaviour when stepping through metadata
Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run
Bug Fix: Fixed a crash due to a null reference exception
Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4)
Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened
Bug Fix: Fix Windows accessibility features causing StackOverflow in TimeProfiles Week/Month View.
Bug Fix: Fixed proxy server not being restarted on failure
Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
Remove disabled cameras from System Monitor All cameras tile.
Bug Fix: Fix Camera rename causes mgmt client to freeze
Bug Fix: Fix Management Client Input preview does not show lamp due to quirky layout
System monitor not providing accurate information
Bug Fix: Fix Interconnect UI Update Hardware reporting DeviceName as a change.
Bug Fix: Fixing SC digital zoom
Bug Fix: Fixed error cannot read the received license information
Bug Fix: Fixed some issues that would cause high memory and CPU consumption
Improved deserialization algorithms
Bug Fix: Fixed error when applying changes in Roles

Event Server 2020 R3

Improved handling of toolkit exceptions during cleanup
Bug Fix: Fixed incorrect behaviour when stepping through metadata
Bug Fix: Fix log messages not being registeredBug Fix: Fixed HTTP headers' case sensitivity when sending events via XML
Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.
Correctly call DateTime.ToString() with InvariantCulture when making a Alarm search in the SC.
Bug Fix: Fixed some issues that would cause high memory and CPU consumption
Added message communication filtering

Event Server 2020 R3 Database (DBHotfix399760.exe)

Bug Fix: Fix sp_Alarm_t001_PostCommand to get correct related camera when events/alarms are chained.

Mobile Server 2020 R3

Bug Fix: Fixed lost connection to H265 cameras, when decoding is not hardware accelerated
Bug Fix: Fixed a problem with hardware accelerated decoding on NVIDIA GPUs, causing a crash when resizing streams
Bug Fix: Fixed a problem with hardware accelerated decoding on NVIDIA GPUs, when using older interfaces
Bug Fix: Fixed an issue with the timeline control not closing properly on the Investigate tab
Bug Fix: Fixed not showing video preview with alarms in the Web client
Bug Fix: Fixed streaming issue with MOBOTIX Q24 MxPEG codec
Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4)
Bug Fix: Fixed OEMed Mobile Server cannot connect to free license

Log Server 2020 R3

Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.

Recording Server 2020 R3

Bug Fix: Fixed a problem in MIP Driver Framework when adding hardware with an empty list of settings for a stream definition
Bug Fix: Fixes and improvements to hardware and software decoding
Bug Fix: Fixed an issue when decrypting older recording server passwords
Bug Fix: Fix Edge recording jobs queue on unsupported devices after replacing previous device that supported it.
Bug Fix: Fixed offline cameras after upgrade
Bug Fix: Added compression for WebAPI communication
Bug Fix: Fixed an issue that would cause the server to delete live table footage for moved hardware
Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images
Bug Fix: Implemented automatic driver proxy splitting (requires DP 11.4 or higher)
Bug Fix: Fixed failover recorder not refreshing its token properly, resulting in the recording server being unable to start
Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run
Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4)
Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened

Desk Client 2020 R3

Bug Fix: Fix SC crashes when pressing Delete key on the Sensor item on Map
Bug Fix: Fix Desk Client does not send view to selected monitor when monitors are scaled somewhere beyond 100% with multiple monitors.
Bug Fix: Improved handling of toolkit exceptions during cleanup
Bug Fix: Fixed issue where occasionally ImageViewerControl throws unhandled exception after Close() has been called
Bug Fix: Fixes and improvements to hardware and software decoding
Bug Fix: Fixed "prevent re-export" functionality not taking effect for already exported footage
Bug Fix: Fix Map exception when switching between "Empty" view and map with Buildings
Bug Fix: Fix ViewItem plugins crash in Desk Client 2020 R3 -Decreasing width with invalid amount
Bug Fix: Fixed infinite loop when exiting service channel communication.
Bug Fix: Fix stream reconnection issues
Bug Fix: Fix for exports being oversized compared to previous versions
Bug Fix: Fixed encryption error in SC player when opening databases
Bug Fix: Fixed issue with missing audio in live mode
Bug Fix: Fixed incorrect decoder parameters, resulting in blurry stream images
Bug Fix: Fixed user login with UPN.
Bug Fix: Fixed application hangs/crashes when turning the monitors on
Bug Fix: Fixed incorrect behaviour when stepping through metadata
Bug Fix: Fixed icon status not updating on the map in MFA
Bug Fix: Fixed MIP plugin items not appearing in dropdown menu in Map setup mode
Bug Fix: Fixed emptying workspace view items on configuration reload
Introduce the option to add a new variable in Client.exe.config. <add key="MapUseMoore" value="False"/> By default it is not part of the config file. If governs if we use or not the Moore Neighborhood Tracing algorithm when calculating the clickable area of icons placed on a Map.
Bug Fix: Fixed a crash when changing views on a multi monitor / gpu environment
Bug Fix: Fix high number connections issue in Service Chanel
Bug Fix: Fixed a crash due to a null reference exception
Bug Fix: Fixed a crash when no view layouts are selected within the SC profile
Bug Fix: Fixed an issue when decoding on a non-DX11 compliant device (Tesla P4/T4)
Bug Fix: Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.

Attention: Please select only the versions of the patch files that match your MOBOTIX HUB version!

File	Purpose	Installation required or optional
MOBOTIX HUB2023 R1
Mobotix.Hotfix.202305040643.ES.23.1.36.1.584.exe	Update für Event Server 2023 R1	Required
Mobotix.Hotfix.202305041000.MS.23.1.139.1.587.exe	Update für Managment Server 2023 R1	Required
MOBOTIX HUB2022 R3
Mobotix.Hotfix.202305021200.ES.22.33.25.1731.exe	Update für Event Server 2022 R3	Required
Mobotix.Hotfix.202306011127.MS.22.33.313.1795.exe	Update für Managment Server 2022 R3	Required
Mobotix.Hotfix.202305310854.MC.22.33.313.1791.exe	Update für Managment Client 2022 R3	Required
MOBOTIX HUB2022 R2
Mobotix.Hotfix.202305031037.ES.22.21.25.1137.exe	Update für Event Server 2022 R2	Required
Mobotix.Hotfix.202304270842.MS.22.21.26.1095.exe	Update für Managment Server 2022 R2	Required
Mobotix.Hotfix.202308291049.MC.22.21.26.110.exe	Update für Managment Client 2022 R2	Required
MobotixHUBMobileServer22.2.exe	Update für Mobile Server 2022 R2	Required
Mobotix.Hotfix.202308291043.RS.22.21.26.108.exe	Update für Recording Server 2022 R2	Required
Mobotix.Hotfix.202308291040.SCX64.22.21.24.111.exe	Update für Desk Client 2022 R2	Required
MOBOTIX HUB2022 R1
Mobotix.Hotfix.202305021345.ES.22.11.4987.629.exe	Update für Event Server 2022 R1	Required
Mobotix.Hotfix.202304271325.MS.22.11.5810.615.exe	Update für Managment Server 2022 R1	Required
Mobotix.Hotfix.202306100852.MC.22.11.5810.359.exe	Update für Managment Client 2022 R1	Required
Mobotix.MobileServer22.1.exe	Update für Mobile Server 2022 R1	Required
Mobotix.Hotfix.202308191826.RS.22.11.5810.437.exe	Update für Recording Server 2022 R1	Required
Mobotix.Hotfix.202306131039.SCX64.22.11.4293.368.exe	Update für DeskClient Server 2022 R1 X64	Required (depend on you HW Platform)
Mobotix.Hotfix.202306131210.SCX86.22.11.3471.369.exe	Update für DeskClient Server 2022 R1 X86	Required (depend on you HW Platform)
MOBOTIX HUB2021 R2
Mobotix.Hotfix.202305040756.ES.21.2.1276.1.211.exe	Update für Event Server 2021 R2	Required
Mobotix.Hotfix.20230505291243.MS.21.21.1877.1887.exe	Update für Managment Server 2021 R2	Required
Mobotix.Hotfix.20230505291245.MC.21.21.1877.1888.exe	Update für Managment Client 2021 R2	Required
Mobotix.Hotfix.202202071253.RS.21.21.1877.454.exe	Update für Recording Server 2021 R2	Required
Mobotix.Hotfix.202202071237.SCX64.21.21.898.453.exe	Update für DeskClient Server 2021 R2 X64	Required (depend on you HW Platform)
Mobotix.Hotfix.202202071253.SCX86.21.21.749.457.exe	Update für DeskClient Server 2021 R2 X86	Required (depend on you HW Platform)
MOBOTIX HUB2021 R1
Mobotix.Hotfix.20230505030752.ES.21.1.7871.2.2385.exe	Update für Event Server 2021 R1	Required
Mobotix.Hotfix.20230506020632.MS.21.12.12177.2465.exe	Update für Managment Server 2021 R1	Required
Mobotix.DBHotfix.431627.exe	Update für Managment Server DB 2021 R1	Required for the Database
Mobotix.Hotfix.20230506020634.MC.21.12.12177.2466.exe	Update für Managment Client 2021 R1	Required
Mobotix.Hotfix.2023050	Update für Managment Client 2021 R1	Required
Mobotix.MobileServer21.1_Hotfix.exe	Update für Mobile Server 2021 R1	Required
Mobotix.Hotfix.202201291338.RS.21.12.12177.678.exe	Update für Recording Server 2021 R1	Required
Mobotix.Hotfix.202201291406.SCX64.21.12.6254.681.exe	Update für DeskClient Server 2021 R1 X64	Required (depend on you HW Platform)
Mobotix.Hotfix.202201291437.SCX86.21.12.4735.686.exe	Update für DeskClient Server 2021 R1 X86	Required (depend on you HW Platform)
MOBOTIX HUB2020 R3
Mobotix.Hotfix.202305031242.ES.20.3.78.1.3520.exe	Update für Event Server 2020 R3	Required
Mobotix.DBHotfix399760.exe	Update für Event Server DB 2020 R3	Required for the Database
Mobotix.Hotfix.20230506011115.MS.20.31.93.3782.exe	Update für Managment Server 2020 R3	Required
Mobotix.DBHotfix.398446.exe	Update für Managment Server DB 2020 R3	Required for Database (install first)
Mobotix.DBHotfix.456551.exe	Update für Managment Server DB 2020 R3	Required for Database
Mobotix.LogServer20.3_Hotfix.exe	Update für Log Server 2020 R3	Required
Mobotix.MobileServer20.3_Hotfix.exe	Update für Mobile Server 2020 R3	Required
Mobotix.202105181553.RS.20.31.93.339.exe	Update für Recording Server 2020 R3	Required
Mobotix.Hotfix.202105190900.SCX64.20.31.83.346.exe	Update für DeskClient Server 2021 R1 X64	Required (depend on you HW Platform)
Mobotix.Hotfix.202105181552.SCX86.20.31.71.343	Update für DeskClient Server 2021 R1 X86	Required (depend on you HW Platform)

Installation instructions for the cumulative patch files

Single steps:

• Only choose the Patch Files which fits to your MOBOTIX HUB Version!

• Run the patch installer executables on the server(s) to be updated and follow the installation steps on the screen.

Note: Make sure the file is not blocked by Windows before running it: Right-click on the *.exe file → Properties → Unblock → Apply/OK.

Note: For version 2022 R3, you must install all currently available patch components (Recording Server, Management Server and Management Client) - as soon as they are available, as the newly patched components are not compatible with their earlier versions.

(*) Important for the Cumulative MIP SDK Patch

Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.

Disclaimer

Important: We recommend that you contact your MOBOTIX HUB partner before installing hotfixes or updates. It is important that you check whether your environment is compatible with the hotfixes or updates to be installed. A hotfix or update may cause interoperability issues with third-party customisations and products that work with your XProtect solution.ur added a new option to filter bookmark searches by either heading or description text. This leads to more precise results and fewer search results. The default setting for the search is by both criteria.

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Version 2023 R1 cumulative patch for MOBOTIX HUB

Published on: 2023-05-09

New and improved functions

Attention: Due to problems with user rights in the MOBOTIX HUB, this version has been removed from the download area and is no longer recommended for installation. All users who have installed this version are advised to install the new cumulative patch!

Management Server 2023 R1

Added compression for WebAPI communication
Bug Fix: Fixed configuration backup *.bak file naming.
Bug Fix: Fixed crash on removing devices
Improved deserialization algorithms

Management Server 2022 R3

Added configurable timeout when checking failover server status
Bug Fix: Fixed array dimensions exceeding supported range
Bug Fix: Fixed Incident Manager basic users denied permissions
Added compression for WebAPI communication
Bug Fix: Fixed issue when obtaining domain DNS in some network configurations
Bug Fix: Fixed an error causing AD synchronization issues
Bug Fix: Fixed error getting registered services from external address
Bug Fix: Fixed an issue with configuration report for devices that don't provide valid integer setting values
Improved deserialization algorithms

Management Server 2022 R2

Bug Fix: Fixed Incident Manager not working
Bug Fix: Fixed Incident Manager logging activity error
Bug Fix: Fixed default name of configuration backup
Bug Fix: Fixed array dimensions exceeding supported range
Bug Fix: Fixed Incident Manager basic users denied permissions
Bug Fix: Fixed an issue when looking up user accounts in trusted domains
Added compression for WebAPI communication
Improved deserialization algorithms

Management Server 2022 R1

Bug Fix: Fixed an issue that prevented IDP to SQL Server communication to be encrypted
Added support for generic events as alarm source
Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
Bug Fix: Fixed an issue when querying the server for user information
Bug Fix: Fixed license activation timeout on large systems
Improved AD sync algorithm with database when AD is unreachable
Added parameter MaxBatchCount in ServerConfig file
Improved device license updates when enabling/disabling device
Improved time for deleting hardware
Added paramer SecurityTokenRefreshDelay in Web config file
Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
Bug Fix: Fixed service fail when retrieving configuration
Added compression for WebAPI communication
Bug Fix: Fixed recorder name missing from notification emails
Improved deserialization algorithms

Management Server 2021 R2

Bug Fix: Fixed issues with encryption and server registration
Bug Fix: Fix Desk Client playback "slider" is now in "slow motion"
Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
Bug Fix:Fixed the inability to view storage configuration for a recorder, which has pending tasks
Bug Fix:Fixed enquiring user/group from foreign domain
Bug Fix:Fixed Management Client crash when clicking on Tools->Options
Bug Fix:Fixed ICP port exhaustion
Bug Fix:Fixed array dimensions exceeding supported range
Bug Fix:Fixed ViewItem Toolbar plugin not displayed
Changed AD sync algorithm with database when AD is unreachable
Bug Fix:Fix service fail when retrieving configuration
Bug Fix: Fixed a timeout error when adding devices in Interconnect
Bug Fix: Fixed an issue where users for 2FA can't be loaded after deleting AD user
Bug Fix: Fixed application generating enormous MIP logs
Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
Bug Fix: Fixed rule action not executed if the rule is triggered by an analytic event on device from different recorder
Bug Fix: Fixed an issue when looking up user accounts in trusted domains
Improved Monitor Wall updates performance
Improved deserialization algorithms

Management Server 2021 R1

Bug Fix: Fixed failing service registration, when the app pools are running under local machine user accounts
Bug Fix: Fixed the inability to view storage configuration for a recorder, which has pending tasks
Bug Fix: Fixed incorrect privacy settings details
Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
Bug Fix: Fixed missing map door icons
Optimize device license updates when enabling/disabling device.
Bug Fix: Fixed Play sound notification for alarms not enabled when Use Server Settings is disabled
Bug Fix: Fix missing sound notifications
MonitorWall performance improvements for layout updates
Bug Fix: Fixed enquring nested user/group from foreign domain
Bug Fix: Fixed issues with encryption and server registration
Bug Fix: Fix Adding basic user by using ConfigAPIClient returns error
Bug Fix: Fixed an issue with web client logon through the Mobile Server
Bug Fix: Fix Desk Client playback "slider" is in "slow motion" when using Axis T8313 jog/dial
Added compression for WebAPI communication
Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
Bug Fix: Fix Privacy mask not applied correctly when MS and RS are in different time zones
Bug Fix: Fixed ConfigAPI failing to get users for role
Bug Fix: Fixed failing installation of Failover Recording Server
Bug Fix: Fixed camera rename causing System Monitor to show incorrect states
Bug Fix: Fixed timeline does not show bookmark when time is x:00:00
Bug Fix: Fixed authentication issue with AD security groups with more than 1000 users
Improved deserialization algorithms

Management Server 2020 R3

Bug Fix: Fixed an issue when decrypting older recording server passwords
Added compression for WebAPI communication
Bug Fix: Fixed generation of failover started and stopped events
Implemented automatic driver proxy splitting (requires DP 11.4 or higher)+
Performance Optimizations for RetrievalTaskManager.Retrieve
Bug Fix: Fixed incorrect behaviour when stepping through metadata
Bug Fix: Fix Axis One Click: In 2020 R3, move hardware does not work
Bug Fix: Fixed an issue that would cause the timer based stop rule actions to be executed, even though the start action did not run
Bug Fix: Fixed a crash due to a null reference exception
Bug Fix: Fixed a problem that would cause the MIP Driver video channel to be reopened
Bug Fix: Fixed proxy server not being restarted on failure
Manage converting DateTime from SC EvidenceLock with cultures that have different than Gregorian calendar.
Bug Fix: Fix Unwanted Matrix event logging in the log server
Remove disabled cameras from System Monitor All cameras tile.
Monitor Wall performance improvements for layout updates
Bug Fix: Fixing Failed to install Failover recording server
Bug Fix: Fix private views disappearing in Desk Client.
System monitor not providing accurate information
Bug Fix: Fix System monitor 'Free space' threshold setting
Bug Fix: Fix AD groups/users disappear from VMS roles
Bug Fix: Fixed an error when querying for particular hardware devices
Bug Fix: Fixed error cannot read the received license information
Bug Fix: Fixed some issues that would cause high memory and CPU consumption
Improved deserialization algorithms

Event Server 2023 R1

Added message communication filtering

Event Server 2022 R3

Improvements to audio and video synchronisation
Bug Fix: Fixed incorrect microphone is selected when camera is changed in Monitor Wall and token is refreshed
Bug Fix: Fixed error getting registered services from external address
Bug Fix: Fixed performance problem with large quantity of generic events
Added message communication filtering

Event Server 2022 R2

Added configuration parameters for the recording session
Bug Fix: Fixed a bug when disabling alarms with 3rd party access control systems
Bug Fix: Fixed performance problem with large quantity of generic events
Added RSStatusIntervalDelay and RSStatusIntervalDelayForDisconnected config settings
Added message communication filtering

Event Server 2022 R1

Bug Fix: Fixed token renewal from MIPSDK generating enormous log files
Bug Fix: Fixed an issue witth MIP plugins on the Event Server
Bug Fix: Fixed server failing to start due to access control configuration load error.
Bug Fix: Fixes TCP/UDP stack usage
Bug Fix: Fixed an issue that prevented the retrieval of user information related to alarms
Bug Fix: Fixed performance problem with large quantity of generic events
Added message communication filtering

Event Server 2021 R2

Bug Fix: Fixed error saying Failed to get users from server
Bug Fix: Fixed ICP port exhaustion
Bug Fix: Fixed ViewItem Toolbar plugin not displayed
Improved shutdown behavior
Bug Fix: Fixed timeout error during server upgrading
Bug Fix: Fixed application generating enormous MIP logs
Added message communication filtering

Event Server 2021 R1

Bug Fix: Fixed a problem in MIPSDK that might cause an AD account to get locked after a single incorrect password login attempt
Bug Fix: Fixed missing map door icons
Bug Fix: Fix Change shutdown behaviour
Bug Fix: Fix Generic events not created properly
Bug Fix: Fix ViewItem Toolbar plugin not displayed in Desk Client 2021 R1 and newer
Bug Fix: Fixed an error when opening alarms
Bug Fix: Fixed state on alarms without alarm definition
Added message communication filtering

Event Server 2020 R3

Improved handling of toolkit exceptions during cleanup
Bug Fix: Fixed incorrect behaviour when stepping through metadata
Bug Fix: Fix log messages not being registered
Bug Fix: Fixed HTTP headers' case sensitivity when sending events via XML
Manage requests from external networks & on non-default ports. AddressFilterMode.Prefix on ES, LS & LPR service hosts.
Correctly call DateTime.ToString() with InvariantCulture when making a Alarm search in the SC.
Bug Fix: Fixed some issues that would cause high memory and CPU consumption
Added message communication filtering

Recording Server

No changes!

Event Server

No changes!

Log Server

No changes!

MIP SDK (*)

No changes!

Mobile Server

No changes!

LPR (Server, Plugin)

No changes!

File	Purpose	Installation required or optional
Mobotix.Hotfix.202304270842.MS.22.21.26.1095.exe	Update für Managment Client 2022 R2	Required
Mobotix.Hotfix.202304271059.MS.22.33.313.1698.exe	Update für Managment Server 2022 R3	Required
Mobotix.Hotfix.202304271325.MS.22.11.5810.615.exe	Update für Managment Server 2022 R1	Required
Mobotix.Hotfix.202304281014.MS.20.31.93.3429.exe	Update für Managment Server 2020 R3	Required
Mobotix.Hotfix.202305020816.MS.21.12.12177.2382.exe	Update für Managment Server 2021 R1	Required
Mobotix.Hotfix.202305020816.MS.21.21.1877.1810.exe	Update für Managment Server 2021 R2	Required
Mobotix.Hotfix.202305021200.ES.22.33.35.1731.exe	Update für Event Server 2022 R3	Required
Mobotix.Hotfix.202305021345.ES.22.11.4987.629.exe	Update für Event Server 2022 R1	Required
Mobotix.Hotfix.202305030752.ES.21.1.7871.2.2385.exe	Update für Event Server 2021 R1	Required
Mobotix.Hotfix.202305031037.ES.22.21.25.1137.exe	Update für Event Server 2022 R2	Required
Mobotix.Hotfix.202305031242.ES.20.3.78.1.3520.exe	Update für Event Server 2020 R3	Required
Mobotix.Hotfix.202305040643.ES.23.1.36.1.584.exe	Update für Event Server 2023 R1	Required
Mobotix.Hotfix.202305040822.ES.21.2.1276.1.1819.exe	Update für Event Server 2021 R2	Required
Mobotix.Hotfix.202305041000.MS.23.1.139.1.587.exe	Update für Managment Server 2023 R1	Required

Installation instructions for the cumulative patch files

Single steps:

• Only choose the Patch Files which fits to your MOBOTIX HUB Version!

(*) Important for the Cumulative MIP SDK Patch

Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.

Disclaimer

top

Version 2022 R2 cumulative patch for MOBOTIX HUB

Published on: 2022-07-29

New and improved functions

Managment Client

Bug Fix: Guid should contain 32 digits with 4 dashes when removing basic users from roles
Bug Fix: Incident Manager not working
Bug Fix: Page for registering license details is not found
Bug Fix: Fixed incident start and end time should not be changed after editing details
Bug Fix: Fixed array dimensions exceeding supported range

Management Server

Bug Fix: Incident Manager not working
Bug Fix: Fixed Incident Manager logging activity error
Bug Fix: Fixed default name of configuration backup
Bug Fix: Added server configuraiton option
Bug Fix: Fixed array dimensions exceeding supported range

Recording Server

Bug Fix: Fixed array dimensions exceeding supported range

Event Server

No changes!

Log Server

No changes!

MIP SDK (*)

No changes!

Mobile Server

No changes!

LPR (Server, Plugin)

Bug Fix: Fixed an issue where the LPR workspace did not contain any data [Note: A corresponding fix is included in the cumulative patch 2022 R2 Desk Client].

Further patches in connection with the MOBOTIX HUB 2022 R2 release

Desk Client

Bug Fix: Fixed a hang during the login procedure
Bug Fix: Incident Manager not working
Bug Fix: Fixed an issue with digital zoom in high resolution streams - width or height at 8192
Bug Fix: Fixed an issue with the LPR workspace not containing data
Bug Fix: Fixed incident start and end time should not be changed after editing details
Bug Fix: Fixed startup scripting not respecting login choices
Bug Fix: Fixed an issue with the createplayer commandline parameter not including plugins into the export
Bug Fix: Fixed array dimensions exceeding supported range

Datei	Zweck	Installation required or optional
Mobotix.Hotfix_202208080723.MC.22.21.26.89.exe	Update für Managment Client	Required
Mobotix.Hotfix_202208080723.MS.22.21.26.88.exe	Update für Managment Server	Required
Mobotix.Hotfix_202208080720.RS.22.21.26.87.exe	Update Recording Server	Required

LPRPluginInstaller.exe	Update LPR (Server,Plugin)	Required
Mobotix.Hotfix.202208080720.exe	Update Desk Client	Required

Installation instructions for the cumulative patch files

Single steps: Run the patch installer executables on the server(s) to be updated and follow the installation steps on the screen.

Note: Make sure the file is not blocked by Windows before running it: Right-click on the *.exe file → Properties → Unblock → Apply/OK.

Note: For version 2022 R2, you must install all currently available patch components (Recording Server, Management Server and Management Client) - as soon as they are available, as the newly patched components are not compatible with their earlier versions.

(*) Important for the Cumulative MIP SDK Patch

Only install the MIP SDK component patch if you are a developer who develops and tests MIP SDK applications/plugins!
The MIP SDK Patch component should be installed on the machine where the MIP SDK documentation and examples are located and where the SDK plugins are developed.