Release Notes for MOBOTIX MxManagementCenter Software

Document Information

Contents

MOBOTIX MxManagementCenter (MxMC) is a completely new developed and intuitive video management system for Windows and Macintosh systems. This document contains notes for installing and operating the software as well as a short technical description of the most important system functions.

System Requirements

Windows

• Windows 7 or higher, from MxMC 1.7 on Windows 8 or higher preferred

• Processor with at least 2 GHz

• Minimum 2 GB RAM

• Graphics adapter with OpenGL V2.1 support – only required for subsequent distortion correction of MxManagementCenter and for showing web contents/HTML pages (including the Quick Help)

macOS

• macOS 10.9 or higher

• Intel processor with at least 2 GHz

• Minimum 2 GB RAM

• Graphics adapter with OpenGL V2.1 support – only required for subsequent distortion correction of MxManagementCenter and for showing web contents/HTML pages (including the Quick Help)

Important Notes for Installing on Windows Systems

If you intend to install this version on Windows Vista, Windows 7, 8 and 8.1 systems, you need to make sure that the Visual C++ Redistributable for Visual Studio 2015 package has been installed.

Please observe the following hints:

• The installation wizard (file MxManagementCenter_x-y-win64/32_Setup.exe) will automatically install this package in the last step of the setup process. If you cancel the wizard before completing this step, you will need to install the package manually. To so, download the package from the Microsoft website (file vc_redist.x64.exe for 64 bit or vc_redist.x86.exe for 32 bit systems) and install it. You may have to remove a package that had only been installed partially in a previous attempt.
  Remark: If the Visual C++ Redistributable for Visual Studio 2015 package is not installed, MxSoftPanel will show an error message after starting that the file api-ms-win-crt-runtime-1.0.dll is missing.

• Additional prerequisites on Windows 7 systems for installing the Visual C++ Redistributable for Visual Studio 2015 package:

  • Make sure that the Service Pack 1 has been installed.

  • Install the newest version of Internet Explorer for the system.

    Make sure that all security updates have been installed using Windows Update.

Further Information

For more information including "Tips and Tricks" for operating MxManagementCenter, please open the document MxManagementCenter Tutorial that is available on the MOBOTIX website www.mobotix.com in the section Support > Download Center > Documentation > Brochures & Guides > Tutorials.

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Release 2.2.0 of MxManagementCenter

Created on: 2019-12-04

Published on: 2019-12-05

When installing MxManagementCenter on systems with Windows 7, 8 and 8.1, make sure that you follow the instructions in the section Important Notes for Installing on Windows Systems.

Important Usage Notes

• To use the Camera new function this version of MxManagementCenter, Mx6 cameras require a software release 5.2.4.15 or higher, Mx4/5 cameras require a a software software release 4.7.2.34 or higher.

• If you want to add MOBOTIX NAS devices to access recordings of MOBOTIX MOVE cameras, you need to update the MOBOTIX NAS Recorder Software (QVRProServer) to release 1.2.3.1 or higher (see also under Improved Integration of MOBOTIX NAS Devices). These devices need to be updated beforehand!

• To download the latest software for MOBOTIX cameras and MOBOTIX NAS devices, please go to the MOBOTIX website www.mobotix.com and look for Support > Download Center > Software Downloads > Cameras or MxNAS, respectively.

• When using Windows, the full functionality of the software is only available when using Windows 8 or higher. On Windows 7 systems, the application supports all features except those requiring a license. Please find more information about this issue in the Licensing section of Release 2.0 of MxManagementCenter.

• When using MxManagementCenter in virtual operating system environments, (VMware, VirtualBox, Parallels, etc.) the license activation mechanism is not available. The features that require a license thus cannot be used.

Enhancements and Improvements

Note

For additional information about the new features described in the following, please see the application online help.

Exporting Hemispheric Images

When exporting hemispherical images to AVI (M-JPEG) and MP4 (H.264), you can now apply distortion correction as an export option in MxMC. In the Export Profile dialog, activate the additional Dewarp Enabled option to apply the currently selected display mode in Playback also for exporting the hemispheric full image.

Note: This release supports the “Panorama” and “Normal” display modes.

Reverse Playback of Recordings from MOBOTIX NAS Devices

This version supports playing back recordings of MOBOTIX MOVE and other ONVIF S-compatible cameras from MOBOTIX NAS devices with up to 8x speed. This requires updating the MOBOTIX NAS Recorder Software to release 1.2.3.1 on the MOBOTIX NAS device.

Directly Accessing MxFFS Media

You can now directly (i.e., without the camera) browse, play back, and export the recordings of MOBOTIX IoT cameras directly from MxFFS media (USB flash/hard drives, SSD drives). Select the new “MxFFS Medium” device type in the MxMC device tree to and an attached USB MxFFS storage device to MxMC. You can then activate the Playback view for accessing the recordings and for exporting.

Note: You have to launch MxMC with admin privileges on Windows and using “sudo” on macOS.

Support of Mx7 Models

Besides the established Mx4/5 Mx6 camera models, this release also supports the new M73 and the other Mx7 models that will follow. To support the new models, two new features have been added.

• Licensing of the MOBOTIX Apps
  Open the Windows menu to open the new Camera Apps Licenses dialog that allows activating apps on Mx7 cameras.

• App Configuration
  The Configuration view has the new Camera Apps tab for configuring the apps that are installed on the camera.

Other Improvements

• Online help
  The Program Settings, vPTZ and Live Recorder sections of the online help has some additions.

• Camera Configuration and MxThinClient
  Configuring cameras and adding MxThinClient devices has been improved.

• Digital signatures
  To avoid security warnings from Windows Defender, the setup and executable files are now digitally signed.

Bugfixes

• Export issues with faulty recordings
  When trying to export recordings from a file server with a faulty folder/file structure (missing or corrupt files), the export feature sometimes did not export files that were outside of the faulty ranges.

• MxClient integration
  When searching MxThinClient devices on the network, the number of found devices in the Components view was too high.

• Adding MOBOTIX MOVE cameras
  When adding MOVE cameras in the the Welcome wizard, the program misleadingly offered to change the IP address.

• Playback of recordings from MOBOTIX NAS devices
  When playing back recordings of MOBOTIX MOVE and other ONVIF S-compatible cameras from MOBOTIX NAS devices, the program sometimes acted up and stopped playing back.
  Note: This bugfix mandates an update of the MOBOTIX NAS Recorder Software to release 1.2.3.1.

• Program crash during camera (device) search
  The handling of searches that involved ONVIF devices with non-ONVIF-compatible device information has been improved.

• RTP(S) via HTTPS tunnel
  RTP(S) streaming of MOBOTIX MOVE and other ONVIF cameras via an HTTPS tunnel did not work properly.

• Playback from Buffered Archive
  After switching the camera recording from SD card to Buffered MxFFS Archive, MxMC showed the “Invalid MxFFS Key” error message in Playback view, although accessing the recordings worked properly afterward.

• MxMC release update feature
  The update feature of MxMC did not work properly.

• Configuring of hemispherical cameras
  Configuring the display mode of cameras with two hemispherical leses did not work properly for both sensors.

Known Limitations

The same limitations as for MxManagementCenter release 2.1.1 apply.

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Release 2.1.2 of MxManagementCenter

Creation Date: 2019-09-23

Publishing Date: 2019-09-25

When installing MxManagementCenter on systems with Windows 7, 8 and 8.1, make sure that you follow the instructions in the section Important Notes for Installing on Windows Systems.

Bugfix

Program crash during camera (device) search
When the MxManagementCenter was started without project data or when the Welcome Wizard was opened later, a program crash could occur in networks with integrated ONVIF-enabled devices due to non-ONVIF-compliant behavior of these devices. The same behavior could occur in such networks when opening the File Server tab in the Components dialog.

Known Limitations

The same limitations as for MxManagementCenter release 2.1.1 apply.

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Release 2.1.1 of MxManagementCenter

Creation Date: 2019-07-26

Publishing Date: 2019-07-31

When installing MxManagementCenter on systems with Windows 7, 8 and 8.1, make sure that you follow the instructions in the section Important Notes for Installing on Windows Systems.

Enhancements and Improvements

Note

For additional information about the new features described in the following, please see the application online help.

Wizard for Initializing MOBOTIX Door Stations

The Wizards & Tools view now contains the new Initialize Door Station feature. After selecting a door station (T25, S15, T26, S26, S16) in the device tree, you can start this wizard in order to set up MOBOTIX door stations and MxDisplay devices for the first time. Note, that the door stations must have been added to MxManagementCenter and the MxDisplay devices must be visible in the network. The wizard performs the first important configuration steps and provides additional information to the remaining configuration, i.e., to the configuration tasks you need to perform after finishing the wizard.

• Initialization Results
  After completing the different steps of the wizard, the selected door stations and MxDisplay devices have been configured so that the MxDisplay devices and MxMC have been added as intercoms and will be alerted if someone rings a bell at one of the door stations. This means that executing the auto configuration by pressing the bell button (Mx4/5 models) or the light button (Mx6 models) at a special point in time after booting the device is now obsolete.

• Remaining Configuration
  The remaining steps for configuring the door stations will still have to be executed at the individual devices or on the web interface of the door stations. These steps include initializing the door stations modules (KeypadRFID, BellRFID), entering the Super PIN, training the RFID cards, definition of door bells and other configuration steps such as the proper assignment of existing door bells/number codes to intercom devices. The last page of the wizard contains more information on these steps.

Note: To use this new feature on Mx6 door station, they need to run a software release 5.2.4.15 or higher, Mx4/5 door stations require a software release 4.7.2.34 or higher.

Improved Integration of MOBOTIX NAS Systems

Accessing the recordings of MOBOTX MOCE cameras on MOBOTX NAS systems has been greatly improved in several ways:

• Fast playback (forward)
  Playing back recordings in the Playback and Grid Playback views can now use fast forward with up to 8x speed.

• Fast data export
  The recordings of MOVE cameras on MOBOTIX NAS devices are now exported significantly faster that in real time. The export speed is mainly depending on these factors:

  • Performance and current load of the NAS device (if the load is high, the NAS may not be able to read the data fast enough).

  • Target resolution of exported data (the higher the resolution, the more time is required).

  • Target frame rates of exported data (the higher the frame rate, the more time is required).

  • Performance of the computer's CPU.

Note: To access the recordings of MOBOTIX MOVE cameras, this release of MxMC mandates that the minimum software release of the MOBOTIX NAS Recorder Software (QVRProServer) on the NAS device is 1.2.2.1 or higher.

Support of the PelcoD Protocol

This release allows using controlling MOBOTIX IoT cameras mounted to PelcoD PTZ heads. Once a camera has been attached to the PTZ head and properly configured, all commands sent using the mouse or a joystick will be sent as commands to the PTZ head. The camera will execute zoom actions as digital zoom actions like before. The following steps are required to use a PelcoD PTZ head:

• Mount the camera to the PTZ head and establish the serial connection to the USB interface of the camera using an FTDI-to-USB adapter.

• Activate the USB RS232 interface of the camera in the Admin Menu > Hardware Configuration > Manage Hardware Expansions dialog and restart the camera.

• Configure the serial interface of the camera in the Admin Menu > Serial Interface > Setup dialog and restart the camera.

• Add the camera in MxMC using the MOBOTIX with PelcoD option as connection protocol.

Note: To use this new feature on Mx6 door station, they need to run a software release 5.2.4.15 or higher, Mx4/5 door stations require a software release 4.7.2.34 or higher.

Improved Integration of MxThinClient Devices

The Components view now has the additional ThinClients tab. This tabs allows searching all MxThinClient devices in the network, add them to MxMC and configure the access data and the most important settings.

Other Improvements

• PTZ Mouse Control
  When using the mouse pointer to send PTZ (pan, tilt, zoom) actions to cameras connected via one of the protocols MOBOTIX MOVE, Axis, ONVIF, and PelcoD, upward/downward movements now translate to movements of the camera up/down, respectively. The behavior of PTZ control with a joystick remains as defined in the Settings.

Bugfixes

• Wrong data when accessing MOBOTIX NAS devices
  When playing back recordings of MOVE cameras from a MOBOTIX NAS device, the video data played back sometimes did not belong to the selected, but to a different MOVE camera.

• MxMOVE cameras and Grid Playback
  When using MxMOVE cameras or other ONVIF S cameras in Grid Playback, using an additional Focus window was not possible since it was not possible to show these cameras in the Focus window and another grid tile at the same time. Furthermore, when showing many MxMOVE/ONVIF S cameras (> 10), the Grid Playback view sometimes showed gray tiles.

• RTP/RTSP via HTTPS
  When setting the connection protocol to RTP/RTSP via HTTPS when adding MxMOVE or other ONVIF S cameras, this setting was not stored properly. You had to apply the setting once more in the Camera Configuration dialog after adding the cameras.

• Display mode of Hemispheric cameras
  The display mode set in hemispheric cameras in the Live, Playback and Grid Playback view sometimes got lost when changing views and returned to full image display mode.

• Configuration – exposure windows
  After changing the preview image on the Video > Exposure tab, exposure windows defined beforehand were not displayed properly.

• Spanish translation
  The Spanish translations of the Camera Configuration dialog and the Configuration view contained errors.

Known Limitations

• Access to MxMOVE recordings in QVRPro
  The user, which has been set up to access the recordings on a MOBOTIX NAS must have at least supervisor privileges in QVRPro or otherwise this may not be possible.

• Access to camera recordings
  It is possible that no images are displayed in the Playback view if a camera has just been added to MxMC. If this happens, the user should restart MxManagementCenter.

• VoIP/SIP client
  To activate the VoIP/SIP client of the camera, a camera reboot is required after activating the corresponding option on the VoIP Telephony tab in the Configuration view (there is no indication of this circumstance).

• Playback without audio device
  When playing back recordings in the Playback view of MxMC on Windows without having an audio device (i.e., speaker) installed and activated, the application can exit unexpectedly.

• Configuration of MxFFS archive as backup
  The following settings in the camera storage of the Configuration view of MxMC will cause an error:
  On the Storage tab, set SD Flash Card as Recording Medium on the Recording tab, set SMB/CIFS File Server as Backup Medium with the default value (=16) for the Max. Backup Size [GiB]. This setting will create an MxFFS archive with an invalid size (only 4 MB) and MxMC can crash when trying to directly access the archive. Change the setting for Max. Backup Size to avoid this situation.

• Translations
  The new features of the user interface described above are currently only available in English, German, and French.

With the exception of the two bugfixes "MxMOVE cameras and Grid Playback" as well as "RTP/RTSP via HTTPS", the same limitations as in the release 2.0.1 apply.

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Release 2.1.0 of MxManagementCenter

Creation Date: 2019-04-12

Publishing Date: 2019-04-15

When installing MxManagementCenter on systems with Windows 7, 8 and 8.1, make sure that you follow the instructions in the section Important Notes for Installing on Windows Systems.

Enhancements and Improvements

Note

For additional information about the new features described in the following, please see the application online help.

Enhanced Camera Configuration

The Camera Configuration has been extended to include the following important settings:

• Users and access rights management
  The new Users & Groups tab in the Configuration allows managing users, groups and their access rights. The dialogs within this tab provide for setting all parameters concerning public access, the administrator group, any given users and groups including the corresponding access rights. Using the Configuration bar, you can easily copy these settings from this camera to many other cameras.
  Note: Configuring a Supervisor is currently not possible.

• VoIP Telephony
  The new VoIP Telephony tab provides for setting camera parameters, such as the SIP server, SIP client and inbound/outbound calls. This corresponds to the parameters of the browser-based camera dialogs in the Admin Menu > Audio and VoIP Telephony section.

"Components" View

The configuration of recording paths and cash point systems (POS) does not use the File > Settings dialog any more, but the new and more convenient Components view. This view contains the following sections:

• File Server
  Allows setting the parameters for all supported file server types (local, network share, MOBOTIX NAS, MOBOTIX NAS (ONVIF)). These settings had been located in the Recordings Paths section of the File > Settings dialog mentioned above. File servers of the MOBOTIX NAS (ONVIF) type are easily found using the new MOBOTIX NAS (ONVIF) detection feature, which also copies the most important settings into this dialog.

• Smart Data Sources
  This section replaces the previously used Retail System section in the File > Settings dialog. It allows setting the data and video sources of the integrated cash point system (POS) and has been extended with additional parameters (see next section).

Adding additional Cash Point Systems and Smart Data Sources

Using the new view Components > Smart Data Sources, you can add Vectron cash point systems as before, but also additional formats for data sources for other cash point systems or generic systems:

• HUTH:
  Similar to Vectron systems, you can now integrate HUTH cash point systems (with attached fuel pumps and car wash systems). The individual cash point transactions can be displayed live in the Smart Data bar of MxMC. Using the Smart Data Search view, you can pinpoint individual transactions to review the corresponding video recordings.

• CarReader:
  This system for number plate recognition allows browsing and displaying events with identified license plates with the corresponding video recordings.

• Custom (Smart Data Interface):
  This format can be used by system integrators to add any system to the MOBOTIX camera and MxMC. For this purpose, the system needs to implement the "Smart Data Interface" provided by MOBOTIX. To add this system to MxMC, the system is integrated as a Smart Data source via a MOBOTIX camera, similar to a cash point system. This camera receives the data according to the Smart Data Interface specification from the attached system via HTTP/HTTPS and provides the data to MxMC. Displaying and browsing the provided data in MxMC and the linking to the corresponding video recordings is very similar to the integration of an attached cash point system. The new Smart Data Interface is generic and allows integrating any given system that generates time-based data and is capable of sending these data on to MxMC for processing, e.g., other cash point systems, access control systems, fuel pumps, etc..

Other Improvements

• Showing MOBOTIX MOVE Cameras Using MxThinClient Devices
  This release allows showing attached MOBOTIX MOVE cameras with the help of an MxThinClient (just like MOBOTIX IoT cameras) on an additional monitor or TV screen with HDMI connector. Showing the camera on an MxThinClient works in the same way as for MOBOTIX IoT cameras; simply drag&drop the camera on an MxThinClient in the MxMC device bar or double-click on different spots of the image of a MOBOTIX MOVE camera.
  Notes:

  • The MxThinClient needs to run a firmware version 1.1.1.3 or higher.

  • For MOBOTIX MOVE cameras, the MxThinClient currently uses "Stream1" and port 554 defined in Streaming > Video Configuration to show an H.264 stream via RTSP. If "Stream1" of a MOVE camera uses a different codec (e.g., M-JPEG), this stream cannot be shown on an MxThinClient.

Bugfixes

• Exporting data via the camera
  If the connection to the camera failed while exporting data via the camera, (e.g., due to network problems), the export stopped at the current position and had to to be ended manually. The current release automatically detects such a connection failure and stops the export.

• Selecting a local path
  Selecting a local path as recording path for a camera in the Configuration dialog did not work as expected. The path was only accepted if it had been entered or edited manually; otherwise, an "Invalid MxFFS Path" error message occurred.

• Selecting a device folder
  Selecting a device folder for a camera in the Recording Settings section of the Configuring dialog produced an "Invalid MxFFS Path" error, if the first subfolder (in alphabetical order) in a folder had been selected.

• Export progress bar
  While exporting data, the progress bar sometimes jumped back to 0 % and it appeared as if the export had been restarted.

• Image correction for hemispheric cameras
  When displaying hemispheric camera images (Live or Playback) it sometimes happened that the slider for changing the image correction mode (Full image, Normal, Panorama, etc.) sometimes did not not show.

• Using Thermal(-TR) events
  When configuring Thermal cameras, previously defined Thermal(-TR) events could not be used for triggering actions or recordings. The corresponding event icon did not show.

Known Limitations

• VoIP/SIP client in camera configuration
  To activate the camera-internal VoIP/SIP client, you must first restart the camera after setting the corresponding option in the VoIP Telephony tab of the Configuration view and there is no indication of this.

• PTZ functions
  Using the PTZ functions of MOVE camera, especially with a joystick, can cause problems.

• Translations
  The new features of the user interface described above are currently only available in English, German, and French.

Besides the limitations above, the same limitations as for the predecessor release 2.0.1 apply.

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Release 2.0.1 of MxManagementCenter

Creation Date: 2018-12-18

Publishing Date: 2018-12-20

When installing MxManagementCenter on systems with Windows 7, 8 and 8.1, make sure that you follow the instructions in the section Important Notes for Installing on Windows Systems.

Enhancements and Improvements

Note

For additional information about the new features described in the following, please see the application online help.

Enhanced Camera Configuration

The program contains the following additional settings and improvements in the camera configuration:

• Time Server
  You can easily configure the camera as a time server in the Time section.

• Recording
  Recording allows configuring the recommended Buffered MxFFS Archive method. This is done by setting Recording Medium in the Storage section to RAM Buffer and then setting a file server as Backup Medium in the Backup Storage section.
  Note: If the RAM Buffer option is not available, please press the Refresh button to correct this.

• Basic Settings
  In the basic settings, the expert mode has been removed from the Recording section.

Other Improvements

• "Full Image" View
  When using the Full Size Tool Bar option in the View menu, the program shows the tool bar at the bottom of the screen even though the application is in Full Image view. This means that many additional functions are available in this view.

• Alarm Filter
  The default setting for the alarm filter of the alarm bar has been changed to All Events.

• Remote Control
  The remote control command ".../message?..." has been secured against displaying active HTML links.

Bugfixes

• Adding MxMOVE cameras
  The Welcome assistant sometimes had issues when adding MxMOVE cameras on which the default access credentials had been changed beforehand.

• MxMOVE/ONVIF S cameras in remote environments
  If you had been running the program in a remote environment, adding MxMOVE cameras or other ONVIF cameras in MxMC (using port forwarding) did not work properly.

• RTP/RTSP via HTTPS
  The streaming of (MxMOVE) cameras did not work properly, if the settings RTP/RTSP via HTTPS was being used.

• Integrating a door station
  When integrating a MOBOTIX door station, MxMC did not register as intercom and did not notify the user when someone rang the door bell.

• Recording path and connected Windows drive
  Using a recording path on a connected network drive of a Windows system did not work properly.

• Camera Configuration in virtual operating system environments
  When trying to open the camera configuration on a virtual machine, the program sometimes closed unexpectedly.

• "Settings" dialog
  Closing the Settings dialog sometimes resulted in long wait times.

• Playback and ONVIF S cameras
  When playing back recordings of MxMOVE cameras or other ONVIF S cameras, it was possible to switch to Direct File Server Access.

• Camera Configuration
  Some fields in the Time section had issues with data input and the IP address of the currently selected time server did not display properly. In addition, this section has seen many smaller corrections.

• Focus window in the Grid
  When in Grid view, the program sometimes displayed the live image of the camera in the focus window with a gray frame.

Known Limitations

• Live Recorder and Network Drive
  When using a shared network drive to as a storage target for the Live Recorder, you may get an error message; the storage of the recorded data on that drive, however, works properly.

• Camera Search With HTTPS on Windows Machines
  On Windows computers, the Welcome assistant can either search for cameras using HTTP (default) or for those using HTTPS. It is not possible to search using both protocols at the same time. If you want to search and add cameras that are using only HTTPS, you need to change the connection type from Standard (HTTP) to SSL (HTTPS) in the context menu of the Search Cameras icon in the Add Devices dialog.

• Performance of the macOS Release
  As compared to older releases (up to V1.3), this release may display performance issues on macOS systems, especially when showing many cameras in one grid (between 15 and 70 cameras, depending on the hardware). This release can show less smooth video and slower reaction to user input earlier than the predecessor releases. If distortion correction of hemispheric images is not needed, you can switch off the OpenGL option in the MxManagementCenter > Settings > General section to circumvent this issue.

• Export of Data Via the Camera
  When exporting recordings via the camera, it may happen that the first ten seconds of the exported file show colored artefacts (exporting to AVI file) or that the video of this time range cannot be played back at all (exporting to MxPEG clip file). In addition, when exporting AVI files via the camera, the exported video did not contain the audio track even though the Audio option had been activated.

• Audio Playback
  When playing back recordings with audio, sound dropouts may occur infrequently, especially in continuous recordings. These dropouts only occur when playing back in the Playback and Grid Playback views, but not in the exported video files of the recordings. This effect only appears when directly accessing the recordings on the file server and not when playing back recordings via the camera. As a workaround, you should temporarily switch to playback via the camera to hear the sound.

• Integrated P2 cameras (M12, D12)
  P2 cameras (e.g., M12, D12), which were added manually (i.e., not via the automatic camera search), will again show up in the results of the camera search.

• MxMOVE cameras and Grid Playback
  When using MxMOVE cameras or other ONVIF S cameras in Grid Playback, using an additional Focus window is not possible since you cannot show these cameras in the Focus window and another grid tile at the same time. Furthermore, when showing many MxMOVE/ONVIF S cameras (> 10) the Grid Playback view can show gray tile.

• RTP/RTSP via HTTPS
  When setting the connection protocol to RTP/RTSP via HTTPS while manually adding MxMOVE cameras or other ONIVF S cameras, this setting will not be saved. After adding the cameras, you will need to apply this setting again in the Camera Configuration dialog. Note that when making the initial contact via this protocol, showing the live image may take several seconds.

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Release 2.0 of MxManagementCenter

Creation Date: 2018-10-31

Publishing Date: 2018-11-02

When installing MxManagementCenter on systems with Windows 7, 8 and 8.1, make sure that you follow the instructions in the section Important Notes for Installing on Windows Systems.

Enhancements and Improvements

Note

For additional information about the new features described in the following, please see the application online help.

Licensing

Beginning in release 2.0, many features are being added, some of which require a license: Integration of ONVIF S cameras and H.264, Extended camera configuration, Advanced Service including Health Check. In addition, the licensing mechanism introduced in release 1.8 for POS has been extended by additional features. Different license packages are available that depend on the number of ONVIF S devices, the video codec used, the number of MxMC instances and the number of MOBOTIX devices. For more information on the available licenses and how to obtain them, please see the MOBOTIX website under Products > Software > MxManagementCenter.

Integration of MxMOVE and other ONVIF S-Based Cameras

You can now add MxMOVE cameras and other cameras that understand ONVIF S to MxMC. For these types of cameras, the Camera Configuration dialog contains the following new settings:

• Authentication

• Protocol

• Bandwidth setting HiRes

• Bandwidth setting LoRes

Currently, the following features are available for these cameras:

• Searching and integrating cameras using the Welcome Wizard.

• Displaying and modifying numerous parameters of the Camera Configuration (access data, camera name, bandwidth-dependent image profiles HiRes/LoRes, H.264/M-JPEG video codecs), frame rate, image size and image quality).

• Live image display using the Grid and Live views, including PTZ control using the H.264 or M-JPEG video codecs.

• Enlarged display of the camera image on a second monitor.

• Playing back and exporting the recordings stored on a MOBOTIX NAS (see next section).

When using M-JPEG as video codec, you can use any number of MxMOVE cameras and up to eight other ONVIF S cameras in MxMC without having to buy a license. When using the H.264 codec for MxMOVE and other ONVIF S-based cameras or when integrating more than eight ONVIF S cameras in MxMC, the corresponding licenses are required (see Licensing section above).

Integration of MOBOTIX NAS Devices

The new MOBOTIX NAS devices allow storing the H.264 streams of MxMOVE cameras and other ONVIF S cameras. Using MxMC, you can browse these recordings and play back the video. For accessing the recorded video, the application uses the ONVIF Profile G interface. To set up the entire system consisting of MxMOVE cameras and other ONVIF S cameras, a MOBOTIX NAS and MxMC, the following steps are required:

• Installing the MOBOTX NAS, including the desired hard disks using the Device Finder (from the MOBOTIX website under Support > Download Center > Software Downloads > MOBOTIX NAS)

• Setting up the storage volume and installing the special QVR Pro app

• Defining the "Recording Spaces" on the NAS device

• Integrating the ONVIF S cameras (MxMOVE and other cameras) in MxMC

• Adding the ONVIF S cameras to the NAS device and configuring the recordings on the cameras (Recording Space, limits, etc.)

• Defining the MOBOTIX NAS as a new recording path of the MOBOTIX NAS (ONVIF) type in MxMC

• Assigning the MOBOTX NAS recording path in MxMC to all ONVIF S cameras that use the NAS for recording

The QVR Pro app is available on the MOBOTIX website under Support > Download Center > Software Downloads > MOBOTIX NAS for downloading. For a more detailed description of these steps, please see the MOBOTIX website and read the Quick Install document in the Support > Download Center > Manuals section.

To access the recordings of MxMOVE cameras and other ONVIF S cameras on a MOBOTIX NAS, MxMC provides the following functions:

• Searching for a certain point in time in the recording and playing back in the Playback view – currently using single speed (real time) and without audio track.

• Searching and playing back recordings in the Grid Playback view.

• Exporting of recorded data – currently using single speed (real time) and without audio track.

Advanced Camera Configuration

Apart from the basic camera settings of release 1.8, release 2.0 now shows many additional tabs for configuring camera settings in the Configuration view (Network, Time, Hardware, Audio, Video, Events, Recording, etc.). These tabs allow accessing most of the parameters (currently about 75 %) that are only accessible using the browser interface otherwise. By using the configuration bar on the right-hand border of the MxMC window, you can apply the settings quite easily to many cameras at the same time. The configuration changes can be applied to the currently selected camera in the device tree and to all cameras of the superordinate group. Note that you can edit the configuration of up to 80 cameras at once. Using the advanced configuration requires a license (see Licensing section above).

Notes

• Currently, you can only configure cameras with a software release 5.2.0.x and higher (for Mx6 models).

• For this release, there aren’t any help topics or explanatory texts within the settings of the advanced configuration. In addition, you may still experience some functional limitations in certain areas.

Health Check

The Wizards & Tools view now contains the new Health Check feature. It allows testing all MOBOTIX IoT cameras of the Mx6 model range for problems regarding the system status. The test covers all cameras of the camera group currently selected in the device tree. The results are displayed with traffic light icons (Green – no problems, Yellow – at least one warning in the system, Red – at least one critical state of one camera). If warnings (Yellow) and errors (Red) have been detected, the system will propose solutions and recommendations to resolve the issues.

The Health Check feature is part of the Advanced Service License (see Licensing section above).

Online Help

In addition to the existing Quick Help, this release features an extensive online help with integrated search. To open the online help, click on Help in the menu or press Ctrl/Cmd+Alt+?.

Design of the User Interface

The user interface of the program shows numerous enhancements of buttons, graphics and icons.

Other Enhancements

• Enhanced Event Filters
  The selection of event filters has been extended by additional event types (such as Timer events, MxMessage events, Meta events). This applies to the event filters of the alarm bar and the event histogram, the alarm settings of individual cameras and the event filters of the Research view.

• Extended Action Log
  If the action log has been activated in the Settings dialog, the system is now logging these additional user actions: "Wrong Admin password entered", "Supervisor password modified", "Playback in the Live view, Grid-Playback or Playback view started".

• Camera-Specific Bandwidth Settings
  Depending on the available bandwidth of the connection, you can instruct each camera to use a HiRes or a LoRes connection. The Camera Configuration dialog has been extended by the Bandwidth Settings entry, which allows setting different frame rates, image sizes and image qualities for HiRes and LoRes.

• Bandwidth Settings in the Grid
  Another tool for limiting the bandwidth applies to the Group Configuration. Here, you can set a maximum frame rate and a maximum image size for the grid tiles.

• Export Using the Remote Control
  The existing parameter 'export' in the MxMC remote control has been extended by additional parameters, which allow exporting a specific time range by using a remote control command (please see the remote control help page in the browser <IP address>:<Port>/help).

Bugfixes

• Display of distortion-corrected images on some devices
  On some devices, such as the Surface Pro, the display of distortion-corrected images of hemispheric cameras sometimes caused scaling issues.

• Multi-functional sliders and Quick Help
  The multi-functional slider fro subsequent distortion correction of hemispheric images in MxMC did not have a Quick Help entry.

• Camera display in the Graphics view
  When displaying a camera live image by clicking on the camera icon in the Graphics view, the camera icon sometimes did not display properly and did not work.

• "Mailbox Messages" filter in the event histogram
  The histogram for displaying the distribution of events over time remained empty when setting the Mailbox Messages filter and did not show any door station messages.

• Bell events and weekly profiles
  Alarms based on door station bell events for specific time ranges that had been defined in a weekly profile did not work properly and sometimes triggered outside of the specified time ranges.

Known Limitations

• Live Recorder and Network Drive
  When using a shared network drive to as a storage target for the Live Recorder, you may get an error message; the storage of the recorded data on that drive, however, works properly.

• Camera Search With HTTPS on Windows Machines
  On Windows computers, the Welcome assistant can either search for cameras using HTTP (default) or for those using HTTPS. It is not possible to search using both protocols at the same time. If you want to search and add cameras that are using only HTTPS, you need to change the connection type from Standard (HTTP) to SSL (HTTPS) in the context menu of the Search Cameras icon in the Add Devices dialog.

• Performance of the macOS Release
  As compared to older releases (up to V1.3), this release may display performance issues on macOS systems, especially when showing many cameras in one grid (between 15 and 70 cameras, depending on the hardware). This release can show less smooth video and slower reaction to user input earlier than the predecessor releases. If distortion correction of hemispheric images is not needed, you can switch off the OpenGL option in the MxManagementCenter > Settings > General section to circumvent this issue.

• Export of Data Via the Camera
  When exporting recordings via the camera, it may happen that the first ten seconds of the exported file show colored artefacts (exporting to AVI file) or that the video of this time range cannot be played back at all (exporting to MxPEG clip file). When exporting AVI files via the camera, the exported video does not contain the audio track even though the Audio option had been activated.

• Audio Playback
  When playing back recordings with audio, sound dropouts may occur infrequently, especially in continuous recordings. These dropouts only occur when playing back in the Playback and Grid Playback views, but not in the exported video files of the recordings. This effect only appears when directly accessing the recordings on the file server and not when playing back recordings via the camera. As a workaround, you should temporarily switch to playback via the camera to hear the sound.

• Integrated P2 cameras (M12, D12)
  P2 cameras (e.g., M12, D12), which were added manually (i.e., not via the automatic camera search), will again show up in the results of the camera search.

• MxMove Cameras and Grid Playback
  When using MxMOVE cameras or other ONVIF S cameras in the Grid Playback, you cannot use an additional focus window, since these cameras cannot be displayed in a grid tile and a focus window at the same time. When using many MxMOVE/ONVIF S cameras in Grid Playback (> 10), the application may display gray tiles.

• Integrating door stations
  When integrating a MOBOTIX door station, MxMC currently does not register as intercom and does not notify the user when someone rings the door bell.